Published by Cloud Technology & Investments

Report an issue with Cloud 2.0.
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Why should I report an Issue with Cloud 2.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cloud Technology & Investments to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cloud 2.0

1. It is developed using the latest 4. 0 blockchain platform technology, capable of performing cross-chain encryption exchange; payment; from the famous encryption market AI arbitrage engine for manufacturers, e-commerce and other products.

2. Our goal is to provide our members with a focused social wealth generation ecosystem and become the de facto standard token for the blockchain industry.

3. Cloud 2. 0 is the world’s first social wealth wallet to integrate all blockchain cryptographic assets into one platform.

Cloud 2.0 Customer Insights

1. Besides, the app keeps showing "check internet connection" even though I have perfect internet connection and all other activities are going on fine.Good thing I put in a very small amount of litecoin to test out the app.

2. If you have a large investment, be prepared to lose it all.I received bitcoin into this wallet, after I sent some to a friend, I can't access my balance bitcoins again.

3. At first i was earning cto which is good so it worked but then I tested to see if i could withdraw my litecoin after a couple months and it's been longer than 6 months since I requested to withdraw and still won't allow it.

4. It's not user friendly, takes forever and leaves you with more questions than when you started.While the new design of the app is decent its self, the sound played on the splash animation is SUPER ANNOYING, especially since there is no way to disable it other than turning down phone volume.

5. They wont answer emails and i have been trying to do a withdraw since october 31st... It keeps getting stuck processing.

6. I just get nothing or blank screen, so I can't access my funds unless i give them access to my storage... not impressed... please fix asapScam App... It's been over a year and a half and I can't access to transfer out.

7. The app keeps telling me "don't send twice", and the transaction where I sent bitcoin to my friend still shows me pending, long after my friend had received and used the bitcoins.

8. I want my money back, i been SCAMED, but looks likes im gonna have to contactthe fbi to do so..An update to my previous review.

9. I will be glad to change this review if someone actually answers me.App asks for access to storage, camera, all sorts.

10. Also, customer support is non-existent and you can only sign up with a ref code (no problem for me but people wanting to get involved will first need to know or find someone with a ref code).Be careful.

11. When it was working, they were quick to accept any deposits u made, but its nearly impossible to withdraw, or get any kind of support.

Steps to Troubleshoot & Fix Cloud 2.0 Issues

1. Fix Cloud 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cloud 2.0: Restarting the app will resolve most errors.
  2. Update the Cloud 2.0 App. Here is how:
    1. On Android goto PlayStore » Search for "Cloud 2.0" » Open Cloud 2.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud 2.0 » click "UPDATE".
  3. Clear Cloud 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud 2.0 servers.
    1. On Android, goto Settings » Apps » Select "Cloud 2.0" » click Storage » click "Clear Cache".
  4. Check Cloud 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, Cloud 2.0 might not work.
  5. Uninstall and reinstall Cloud 2.0. If nothing else has worked, completely uninstall Cloud 2.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cloud 2.0 not working


2. Fix Cloud 2.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cloud 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cloud 2.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cloud 2.0 may not be able to connect to the Internet when running in the background.

Reported Issues