Published by Video Chat Alternative on Dec 27, 2023

Report an issue with Chatruletka.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Chatruletka – Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Video Chat Alternative to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Chatruletka – Video Chat image 1 contact Chatruletka – Video Chat image 2

Chatruletka Customer Insights

1. I was shown only my face and i didn't send any message apart from "hi, how are you "The apps wants too many permissions to access storage and the ability to access phone calling.

2. Why if there is 170000 online users? Then, when selecting particular country app shows people from different countries.

3. the first time after I showed the sunset and my foot got into the focus, and the second time when my camera switched to the back view and showed my computer screen.

4. I got phone calls from scammers just because I signed in with fb through this app on desktp.10000000% cheating application.

5. Random bans are presented with a reason (too many complaints, vulgar behavior and other seemingly legit reasons).

6. never pay to this suckers just wait a month and use other apps during that timeI reported this spyware tracking app.

7. When skipping through users, app repeatedly shows same people again and again.

8. I didn't show anything nude, or any bad language message to anyone but stilli got blocked.

9. There is also highly suspiscious tracking of phone number, fb, your own device, email, ip, etc.

10. User believes the ban to be a system error and pays to regain access out of convenience.

11. it's not good that I am not being able to talk with foreign people.

Steps to Troubleshoot & Fix Chatruletka Issues

1. Fix Chatruletka Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chatruletka: Restarting the app will resolve most errors.
  2. Update the Chatruletka App. Here is how:
    1. On Android goto PlayStore » Search for "Chatruletka" » Open Chatruletka – Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chatruletka » click "UPDATE".
  3. Clear Chatruletka – Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Chatruletka servers.
    1. On Android, goto Settings » Apps » Select "Chatruletka – Video Chat" » click Storage » click "Clear Cache".
  4. Check Chatruletka app permissions. If any of these permissions required to use your device's features are disenabled, Chatruletka might not work.
  5. Uninstall and reinstall Chatruletka. If nothing else has worked, completely uninstall Chatruletka then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chatruletka not working


2. Fix Chatruletka Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chatruletka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chatruletka not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chatruletka may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Здравствуйте, можно ли восстановить архив сообщений? Очень нужно

    — by Юля 2 weeks ago

  • I got unfair ban on your app, I always respect the rules and regulations and using the app for a long time, Even when I was banned my camera was on my face, I request you to please unbanned me as I never break any rule and it's unjustified ban. ID 201928389

    — by Asim 6 months ago

  • Dear sir . I have been banned from using the app for no reason . My id 197280159 . I didn t see a reason to be banned. Can you please . Unbanned my id . Soni can enjoy your app

    — by Mido 8 months ago

  • Dear sir i have been banned by yiur side from the chatruletka app for no reason . My id 197459127 . Can you please help me to go back again to your app

    — by Mido 8 months ago

  • Hi I was banned with no rison second time Pere 2 days, I was showing my picture of graphic novel to other person, can you pleas help me? Picture was not restricted, so I downt understand resone. I need your help. With best regards Levani buadze. ID: 195276253

    — by levan 8 months ago

  • Hi I was banned with no rison second time Pere 2 days, I was showing my picture of graphic novel to other person, can you pleas help me? Picture was not restricted, so I downt understand resone. I need your help. With best regards Levani buadze. ID: 195276253

    — by levan 8 months ago

  • There bad students in Russian setting on chatruletka and they asking to show private part and you say no and they ask type something in Russian then they make false report.
    I talk to normal Russian people from Russia we teach each other jn Russian and English with normal conversations.
    Please remove my banded

    — by Alek 1 year ago

  • I'm banned with no reason

    — by Intars 1 year ago

  • Когда ?

    — by Dmitriy SIRENCHENKO 1 year ago

  • You not get a way with this shit this time

    — by Dmitriy SIRENCHENKO 1 year ago

  • How long??

    — by Dmitriy SIRENCHENKO 1 year ago

  • You guys block me for no reason a Diddy nothing wrong

    — by Dmitriy SIRENCHENKO 1 year ago

  • I did nothing wrong and I paid 20 pounds

    — by Krystian Karman 1 year ago

  • I accidentally turned the camera over without noticing it, a leg appeared in the frame, and I was banned for "sexual behavior", id ban 156650710

    — by Gleb 1 year ago

  • I not rude it was crazy people showing body .I told them to stop and I got banned it so unfair .I done nothing wrong

    — by gerry murphy 1 year ago

  • Good day! I live in Germany! I downloaded app from chatruletka, but always shows that I am calling from Russia.
    How can I change this?

    — by Stierle 1 year ago

  • hello
    I was blocked for nothing on chatrouletka, I did absolutely nothing, there are children who show their genitals and are not blocked, and because I don't do anything, I am blocked. I can't post a picture for you to see that I didn't do anything and that it's not the first time .

    thank you

    — by vlasceanu cristian 1 year ago

  • Hi girls

    — by Mate 1 year ago

  • Hello, I acidently (it was an automatic purchase) buy unban. Is there any way I can get the ban and money back?

    — by Adam Světelský 1 year ago

  • I was just banned for showing somebody the pool that I'm in. It was not doing anything wrong

    — by David 2 years ago

  • I am banned for playing because of innapropriate, but what im showing is not even an innapropriate picture, can the admins help me with that

    — by Syauqi 2 years ago

  • Dgdas

    — by cemki 2 years ago

  • Hello, I was banned yesterday for no reason. I was sitting outside of my house and smoking a cigar. Please advise.
    Thanks

    — by OLEKSIY DOMCHENKO 2 years ago

  • Drar Sir pr Madam.
    I ve benn because i fall asleep and my cam falled pointed to.my wall and a part of my tv.
    What can i do?

    — by Seb 2 years ago

  • You have banned me, I dont care, but I dont want you show my image you have captured illegaly. please remove it. This is the ID d: 114336881 my account is linked to facebook with this email: luismrtnzmrtnz@redacted

    — by luis 2 years ago

  • U banned me more nothing 432 hours, thx and fuck u self
    Greeting
    Kyrezz

    — by Chriss R 2 years ago

  • when i click alow option to on my camera my camera starts for 2 to 3 seconds and stops and click alow screen with an arrow wont go away so i cant use the appp

    — by azar jaja 2 years ago

  • a lot persons in app just baning people for not reason. Mostly from USA. fix this people and remove ban Id 121101530
    duration 719 : 59: 13
    reason vulgar or obsence behavior
    but its just boot

    — by johny 2 years ago

  • Ggggg

    — by Sejdi 3 years ago

  • скажите мне, вот за ,что я получил тут бан ?? картинку тут не подкрепить, но есть номер счёта , если каму т пришло в голову забанить просто так, то ето уже не смешно . матом не ругался, а шапка вроде не запрешена ..
    Transaction ID
    7RP33641YB191403G

    Transaction date
    21 Jun 2021 04:28:36 BST

    — by Andris 3 years ago

  • I had to spend over$40 I want my money back please

    — by Timmie hawkins 3 years ago

  • They kicked me banned me for no reason I hit the stop button and let when I came back I was banned

    — by Timmie hawkins 3 years ago

  • Salamlar

    — by Ruslan1988 3 years ago

  • Id: 112079995
    I paid for this ban when i ask a girl if she can show me her feet, i paid for that wtf and after 2 min i get bann for same thing same ban why? Give my money back or get me unban because i paid for that and after 2 min i get ban for something i didnt do and i pay for that

    — by Alin 3 years ago

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