Published by ChangEd Inc. on Mar 1, 2024

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Why should I report an Issue with Changed - Debt PayOff Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChangEd Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Changed - Debt PayOff Manager

1. Roundup change, pay down your Credit Cards, Mortgage, Auto Loan, Personal Debt, or Student Loans, and Save with Stash My Cash.

2. Download the app that has helped send over $30 Million in extra student loan and Mortgage payments for our members. AKA the Squirrel Squad. You have debt... we all do (including all of the founders of Changed), and it's the biggest burden in our lives.

3. Changed aligns with your natural spending, makes small roundups to the next dollar, and applies the accumulated change toward your debt.

4. When you set up Stash My Cash, you can split your savings between paying off debt and saving.

5. Just use your credit/debit cards as you usually would and watch your accumulated change become a powerful tool to help pay down those loans and be free from debt.

6. So are the time-and-money saving payments toward your loans or Stash My Cash! **Contact support@changedapps. com if you have any questions! We’re here to help.

7. Changed reduces the need to budget for additional payments toward your loans because it aligns with your natural spending and automates the whole process.

8. Once your Changed balance reaches your set threshold, we automatically send a payment to your loan servicer to be applied as an extra payment!

9. With Stash My Cash, you can automate your savings so you have some backup money in an emergency saving fund or you can set a goal to save for a big purchase.

10. Link your loans in your main hub and track your savings in your Changed dashboard!

11. Overall, I think it’s a great resource! “I’ve been able to send an extra $1,000 over the last year to my loans without effort! What a great idea.

Changed Customer Insights

1. Also, if you have an already existing student loan payment, then why not set payments with an extra $25 per month? Not bashing on the app but it is a good concept, just polish up the interface to make it more user friendly.This has the potential to be a really great app, but the fact it takes about a week+ with moderate spending to update transactions can be a huge thorn in ones side when budgeting.

2. I didn't realize there was a fee, but $1 a month isn't terrible & I feel like I'm receiving a value service for the fee paid.great easy way to save for your student loan payments! change really adds up without you noticing! the only thing is if you get your bank account balance down really low and forget about this app taking money that could be bad.

3. Fortunately having done research on the team (and seeing their presentation on Shark Tank) has given me the confidence that these guys know what they're doing though!The concept is great, and its already helped me to easily and seamlessly make extra payments to my student loans just by rounding up spare change on my transactions.

4. other than that it's great!I think this is a really great app for those who are looking to pay down their student loans and have fun for quite some time.

5. This had been a great way to add a little extra to paying off student loans.

6. It's a bit overly complicated when you could easily set up a Roundup account at most banks and dedicate a savings account to your student loans.

7. Very friendly.Works great! weekly withdrawal of accumulated rounding.

8. Works great for others that dont deal with money directly or trouble budgeting.

9. I used this for quite a while then all of a sudden it made me reconnect my bank account several times, then it wouldn't take round-ups out when it was connected.

10. the payments take a few days to actually post from your bank account.

11. So, I'm sure in a few months I'd give this 5 stars.Great when it works.

Steps to Troubleshoot & Fix Changed Issues

1. Fix Changed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Changed: Restarting the app will resolve most errors.
  2. Update the Changed App. Here is how:
    1. On Android goto PlayStore » Search for "Changed" » Open Changed - Debt PayOff Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Changed » click "UPDATE".
  3. Clear Changed - Debt PayOff Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Changed servers.
    1. On Android, goto Settings » Apps » Select "Changed - Debt PayOff Manager" » click Storage » click "Clear Cache".
  4. Check Changed app permissions. If any of these permissions required to use your device's features are disenabled, Changed might not work.
  5. Uninstall and reinstall Changed. If nothing else has worked, completely uninstall Changed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Changed not working


2. Fix Changed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Changed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Changed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Changed may not be able to connect to the Internet when running in the background.

Reported Issues