Published by civilsdaily.com on Aug 1, 2023

Report an issue with UPSC IAS Prep.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with UPSC IAS Prep - Civilsdaily?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of civilsdaily.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact UPSC IAS Prep - Civilsdaily image 1 contact UPSC IAS Prep - Civilsdaily image 2

About UPSC IAS Prep - Civilsdaily

1. Many students from other exams involving Current Affairs like Bank PO, SBI, IBPS, RBI, SSC, GATE, have also found our app very useful. • Definitive summary of all the news from The Hindu, Indian Express, Mint, PIB etc. that is relevant to IAS & UPSC Exam Preparation. • We publish daily Flashcards called as Newscards on the App and then compile them together under one topic at the website - civilsdaily. com so that you get a complete understanding. • Newscards can be made *available OFFLINE* once you *BOOKMARK* them.

2. Daily English translations of the news from Hindu, Indian Express, PIB etc. Civilsdaily. com has been providing the most comprehensive Current Affairs & News updates to help the aspirants clear IAS and UPSC Exam.

3. You can study for IAS while you are traveling, taking a break or going to coaching. • Civilsdaily aims at providing a comprehensive News Roundup in an uncluttered interface.

4. The Civilsdaily App is especially useful for IAS aspirants who wish to prepare online for cracking the IAS Exam.

5. Our goal is to build a robust News App & support you for the GS part of your IAS & UPSC Preparation. ** Highest Rated Current Affairs and GK App - 4.

UPSC IAS Prep Customer Insights

1. It is simple by keeping the information in bullet points.Earlier the app was seamless when it came to going through articles now one needs to click multiple times to start reading.. It should be fluid wtith option to simply start readingI am not getting option to read in Normal mode .

2. Please take note of it.. ThanksEven after clicking sign in with google and selecting my account , the app is not opening further , same problem in another phone .. fix itThe app is not working on pixel 3a.

3. I gave 4 star because in Geography and History,Art & Culture section, pictures or graphics added in any topic/chapter doesn't appear full on mobile screen.

4. Always in dark mode why ???????????The best app for in-depth analysis of recent national and international development which makes it useful for both preliminary as well as mains.

5. I would really suggest that the developers improve the mobile app since it is used way more frequently and is really important, especially to students, to whom the app crashing is a serious problem as they use it daily.

6. I tried reinstalling the app but still it's not responding.I downloaded CivilsDaily on my phone and tab and it seemed to work out fine for a week.

7. But after the recent update, I cannot sort out news either by subject wise or date wise.

8. But the phone app has begun crashing, and says that there is no data connection when there clearly is, and shuts down for no apparent reason.

9. I cannot use the app.It's a great app to get the daily capsules of info into your brain without going through the whole news paper.

10. I have to rotate my mobile screen in horizontal view to see image.

11. Request developers to look into the matter, and proceed with update again.Dear Sir, I loved your app.

Steps to Troubleshoot & Fix UPSC IAS Prep Issues

1. Fix UPSC IAS Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UPSC IAS Prep: Restarting the app will resolve most errors.
  2. Update the UPSC IAS Prep App. Here is how:
    1. On Android goto PlayStore » Search for "UPSC IAS Prep" » Open UPSC IAS Prep - Civilsdaily » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UPSC IAS Prep » click "UPDATE".
  3. Clear UPSC IAS Prep - Civilsdaily app cache: Clearing cached data will force your app to retrieve the latest data directly from UPSC IAS Prep servers.
    1. On Android, goto Settings » Apps » Select "UPSC IAS Prep - Civilsdaily" » click Storage » click "Clear Cache".
  4. Check UPSC IAS Prep app permissions. If any of these permissions required to use your device's features are disenabled, UPSC IAS Prep might not work.
  5. Uninstall and reinstall UPSC IAS Prep. If nothing else has worked, completely uninstall UPSC IAS Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UPSC IAS Prep not working


2. Fix UPSC IAS Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UPSC IAS Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UPSC IAS Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UPSC IAS Prep may not be able to connect to the Internet when running in the background.

Reported Issues