Published by Catbag on Jan 24, 2023

Report an issue with Virall.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Virall: Watch and share videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Catbag to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Virall: Watch and share videos image 1 contact Virall: Watch and share videos image 2

About Virall: Watch and share videos

1. Log in to like and highlight the best videos, upload your content to everyone and create your own custom collections to save your favorite videos in the cloud without taking up space on your phone. 👉 With Virall you will have access to the short videos you want, to watch, download, share and put in your WhatsApp status.

2. Many people use Virall daily to improve their presence on other networks, for example, sharing videos for Whatsapp status that are amazing, with beautiful motivational messages, good morning, memes, music and funny content.

3. Every community has its space on Virall and you can use categories, tags and search to find the videos you want and people who like the same things you do.

4. Short and funny videos are also a fundamental part of Virall's soul.

5. Discover videos that are trending in the most diverse subjects: cinema, series, music, dance, pop culture, recipes, sports, games etc.

6. Clip snippets, short videos with lyrics, dances and choreographies or amazing edits with photos and music.

7. You can also download videos to your mobile phone or share wherever you want, all for free and very quickly.

8. Seriously, anyone can use Virall to find and view videos very easily!

9. There's always that group of friends or family where cool videos are an important part of the conversation.

10. There are jokes, pranks, scares, everyday situations, fails and more for you to watch and laugh a lot, besides being able to download and share.

11. Virall is a video sharing community focused on simplicity and ease of use.

Virall Customer Insights

Steps to Troubleshoot & Fix Virall Issues

1. Fix Virall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virall: Restarting the app will resolve most errors.
  2. Update the Virall App. Here is how:
    1. On Android goto PlayStore » Search for "Virall" » Open Virall: Watch and share videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virall » click "UPDATE".
  3. Clear Virall: Watch and share videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Virall servers.
    1. On Android, goto Settings » Apps » Select "Virall: Watch and share videos" » click Storage » click "Clear Cache".
  4. Check Virall app permissions. If any of these permissions required to use your device's features are disenabled, Virall might not work.
  5. Uninstall and reinstall Virall. If nothing else has worked, completely uninstall Virall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virall not working


2. Fix Virall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virall may not be able to connect to the Internet when running in the background.

Reported Issues