contact Video Editor & Video Maker - InShot

Contact Video Editor & Video Maker - InShot

App by InShot Inc.

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Why should I report an Issue with Video Editor & Video Maker - InShot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Video Editor & Video Maker - InShot Features and Description

{InShot - Best FREE HD Video Editor and Video Maker with all features, trim & cut video/movie, blur background, add music, transition effects, text and emoji and filters! Powerful video editing features, record your precious moments of your daily life. Top movie maker and HD pro video editor with music, helps you create video with ease, edit video for YouTube, Instagram, Tik Tok, Facebook, Messenger, Whatsapp, Twitter etc. Features: 🎥Full-features Video Edtior * Trim and cut video. Pro video trimmer & cutter and video crop app. Split videos into two parts, Multi-split videos into several clips. * Video merger. Merge multiple clips into one. Combine and compress video without losing quality. No crop app for social media. * Crop video and Export it in HD quality. Easy-to-use free movie maker and vertical pro vlog maker for YouTube. * Fit your video and photo in any Aspect Ratio. Easy-to-use instagram video maker and Tik Tok editor. * Rotate/Flip the video. 🎵Music, Sound effects & Recorder * Video making application with Vlog music. Add InShot featured music or use your own music. * Extracting music from videos. * Add your own voice to your video, like a recorder. * Adjust music volume and music fade in/out option. 💎Video Transition Effects * Merger 2 clips by adding transition effects to make the transition of video clips more cinematic! Just simple click, you can become a montage video master with InShot. * Now, 55+ transitions are available in InShot. Such as Fade in/out, Glitch, Light, Ghost, Slice... ✨Video Filters and Video Effects * Add movie style video filters and full effects such as Glitch effect, stop motion, Old TV, RGB, ect. * Adjust video brightness, contrast, saturation, etc. Customized video filters and video effects. ✏️Text & Sticker * Add text on video, many fonts for the text editing. * Add animated stickers and emoji. 1000+ stickers! * Edit the text and stickers with animation effects. * Add custom memes and images to videos and photos. 💨Video Speed Control * Adjust video speed with video filters and video effects. Fast/Slow motion full screen movie maker app. * Speed up videos or add slow motion. Range from 0.2x to 100x! * Freeze special moment. 📀Video Converter & Photo Slideshow Maker * Easily convert video to MP4 format. Free video cutter app. Photo slideshow maker, merge photos to create slideshow with music. * Mix photos with videos, add custom photo cover for video. 🎬Ratio & Background * Fit your video in aspect ratio. 1:1 for Instagram, 16:9 for YouTube; 9:16 for Tiktok... * Add different borders and no crop. Background color and video blur editor. ⭐Easy to Share * Custom video export resolution, HD pro video editor (1080P or 4K) , professional movie maker * Share to all social apps YouTube, Instagram, IGTV, Facebook, Whatsapp, Tik Tok, etc. Share your daily life to others on social media! 🖼️Professional Photo Editor & Collage * Lots of stylish collage layouts. * Unique filters and colorful backgrounds, blur background. * Multiple ratios supported. Cute frame. * 1000+ stickers, add funny memes to your photos. With InShot, you can easily add music to video, add text on video, flip & rotate video, merge video. Fast/Slow motion feature is super fun. InShot is a free HD full screen video editor and video cutter. You can crop video easily and export it without losing quality, and share your videos to social media by one click, or edit video with music and pic for Tik Tok. Any questions for InShot (FREE video editor with music & video maker, photo slideshow maker)? Please contact us at [email protected].com Acknowledgements: FUGUE Music

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Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I used artist jeff kale music blue window in YouTube and he disputed copyright issue. In the app its mentioned if you mention the artist there will be no copy right issue and why it happened to my video? Can you please contact the artist and ask the explanation

    — by Monu Mohan on Jul 27 2021

  • I just paid for the permanent
    removal of the water marks and adds from the app but I still see it whenever I try to use the app for editing. What should I do?

    — by Philip Otieno on Jul 24 2021

  • Call me 6263596221

    — by Harshwardhan Soni on Jul 19 2021

  • My video was on the drafts but it deleted itself automatically

    — by Ronald Karisa on Jul 11 2021


    — by lindsey do on Jul 06 2021

  • In my inshot in speed option the curve speed option is not coming

    — by Yug kukreja on Jul 04 2021

  • I made a video today and had it as drafts but didn't delete it and then all of a sudden it deleted on it's own and it's gone now

    — by Abenaya on Jun 26 2021

  • Здравствуйте!
    У меня исчез черновик, который был сохранен... я наж ним трудилась несколько дней, редактировала и сохраняла, а сегодня захожу и его нет. Помогите его восстановить, прошу!

    — by Анна on Jun 17 2021

  • I am being asked on the app to pay for a new subscription. I am also seeing lots of ads... when I only paid for the year in March 2020

    — by Rae Davis on Jun 17 2021

  • Please I need your help. I have been working on this video for a long time and when I finally finished, the app lost my video. I really need this video today and I’m stressing please help

    — by Mariam on Jun 02 2021

  • Kindly revert the money deducted from my card without authorization, I opted for a monthly subscription and not one year do you people know if I have any money in my account ? Only to deduct a whooping sum 5148 naira from my card, I need an immediate revert now

    — by Ndukwe onyinye emmilia on May 29 2021

  • Hello,
    I am try to save a video, it is loading until it gets to 100%, but after that, it starts again from 0% and it keeps loading over and over again. When I tried to save a video before, it worked just fine, but now it won’t save. What should I do? Please let me know.
    Thanks in advance.

    — by Sharanya on May 29 2021

  • I cant open the video in draft i edited. Can you help me to retrieve it as soon as possible? it is very important. Thank you

    — by Melissa Jaye Moncano on May 28 2021

  • Not able to purchase the app. Getting error while asking for my email password. Also not providing option to change email Id.

    — by Kalingo Ghosh on May 16 2021

  • When I try to convert my video it gets to 100% then says save failed I’m trying to upload this video to YouTube so please get back as soon as possible

    — by Mark on May 11 2021

  • I couldn't purchase pro from India. So, My husband jcvauquieres bought it in France and I am now trying to reopen it here. I tried to Uninstall and re-download. But still didn't get it. I removed my other Gmail account from my device. Nothing works.
    Can you help me in this?
    Thank you so much. This Gmail [email protected]dacted is my husband's Gmail and my Gmail which is also connected to Google pay is [email protected]

    +91 7807407490(my Indian number and what sapp)

    — by Sonam on May 10 2021

  • I opened the account, my granddaughter made a video and it says it is in draft form. We want to send it to her mom for a birthday present. How do we do it?

    — by Cynthia on May 05 2021

  • Draft vedio can't download it's my 1hour edit worked vedio I need it pls check the issues

    — by Kishore on May 02 2021

  • I need help saving my video please. There is an error code 4868 asking me to free up space on my phone. I did free up some space. Is there another way that I can save my video?

    — by LaShea Thomas on Apr 25 2021

  • I am having trouble consistently when process / finish my video from a couple of days. I am a youtuber and have to make videos on daily basis and due to this issue its very bad experience hence please solve this issue asap. I am waiting for your kind action asap.

    Zulfiqar Haider Shah

    — by Zulfiqar Haider Shah on Apr 20 2021

  • I DON'T KNOW WHAT JUST HAPPENED, I LOST MY WHOLE WORK BY PRESSING "SAVE", I HAD MADE A PROJECT FOR MY SCHOOL AND IT ALL GOT CANCELED... IS THERE A WAY YOU CAN SEND IT TO ME AGAIN? IT'S URGENT...PLEASE I BEG YOU, Please it' important for me, after this covid situation teachers often make us create videos. So please if you can help me, let me know as soon as possibile 😞

    — by Galentino Maria Irene on Apr 19 2021

  • Hi,

    I was editing a video using InShot this week, it said it was having trouble saving it and kept telling me to retry saving. I simply closed the app and went back on it and 2 of my recent videos which I’ve been working on for quite some time got deleted.

    Is there a way to retrieve it? All my video drafts from the past are still available on the app. Just these 2 most recent video drafts got deleted.

    Please let me know if there is a way I can get them back.

    Thank you,

    Meriya Eby

    — by mer on Apr 08 2021

  • Hello, this is my second time writing to you but the first time through this website. I continue to have an issue that says I'm not a pro user even though I have a membership. This just happened in the last 2 weeks. I followed the instructions I'm signed into my Gmail account that I'm writing to you from I uninstalled the app and reinstalled and I still continue to have the problem. Is there anyway you can help me? Some of my other editing apps also have the same problem like PowerDirector. I continue to restore and it does not work for me however they have not resolved the issue. Thank you very much, Steve Cruz

    — by Steve C Cruz on Apr 07 2021

  • No message

    — by Shani on Apr 06 2021

  • I don't have a complaint BUT I have been using your app Inshot for a long time and I recommended it to my friends and I'm asking if I can promote your app on my YouTube channel

    — by Arav on Apr 04 2021

  • I've paid for the one-time $42.99 Pro Purchase. When I try to use the app, it says I'm not a pro member and asks for subscription. I've already paid. I have proof of this purchase from Google Play Store and my bank. This has never happened to me before until now. Please fix this.

    — by Mark on Apr 03 2021

  • My subscription on InShot was cancelled as requested by March 7, 2021 for a trial usage. However, my credit card account still had a payment of NTD310 plus NTD5 bank charge for annual subscription. Could you look into the problem and tell me the solution. Thank you very much.
    With regards,
    Gloria Liu

    — by Gloria Liu on Mar 28 2021

  • Insot tidak bisa di buka

    — by Monika Ulim on Mar 24 2021

  • inshot Pro lifetime REVOKED

    I boutht your lifetime Pro last year.
    Today I don'n have the plan any more.

    Im from Chile.

    Attached below the pay with my credit Card

    Chilean pesos = $ 17500
    Today USD =$ 24,5 aprox.

    Please I Hope you can solve this problem.

    I look forward for your answer

    Jorge Ríos Frez

    — by Jorge Rios on Mar 22 2021

  • Why do old, deleted snippets of text and words show up on new - created from scratch - videos? Also: Every time I choose a new pic the old background shows up?

    — by Ariana Robson on Mar 19 2021

  • Hi,

    I have enjoyed using InShot for short videos. It saves me time compared with a ‘bigger’ video editor and it is good for making a copy at a different format e.e. 9:16 to 16:9
    I run into difficultiesduring editing if I need to cut away to an image or B-roll scene.

    Are there any plans to add this to InShot? It’s quite a basic feature…

    Ian Greig

    — by Ian Greig on Mar 14 2021

  • Hello,

    I realized that your text sizing system is different on ipads and iphones. For example, size 20.4 on ipad air is the same as size 9.0 on iphone 7+ (roughly). In general I found that the ratio of text size on ipone7+ to ipad air 2019 is 1:2.23 roughly. As I will be editing videos on ipads and iphones of different models, and need to re-join them afterwards, which means the texts have to be of the same size. Could you possibly please let me know the ratio of the text sizes across different ios devices? Your kind help would be very much appreciated. Thank you very much.

    Best regards,
    Your user

    — by Myj on Mar 13 2021

  • I can't save my video, it tells me "Saved failed, failed to convert video"

    — by Divine on Mar 02 2021

  • Hi there, I purchased a Premium version of Inshot last year on my Android cellphone and the videos are so blurred when I post them to my Youtube Channel. But my husband has an Iphone and he has a free version of Inshot but he can save his videos in 4K whereas on my Android cellphone with my Premium Version I can only save a video up to 1080P. That's not fair. How do I save a video in 4K on my Android phone. I paid for a premium version for God's sake.
    Please Help. Thanks.

    — by Monica Fisher on Feb 22 2021

  • Dear Sir or Madam,
    Is there a way to recover a video project that I deleted by mistake ?

    — by Emmanuel Bichet on Feb 16 2021

  • Export Video fails. Need urgent help!.

    — by ANKIT GADHIYA on Feb 15 2021

  • Maine 190 Ka Payment Kar diya hai but Watermark Fir bhi dikha raha hai

    — by Ramnaresh on Feb 07 2021

  • IS it possible to receive and phone number to call I have a few questions regarding your App for our new business.
    Thank you Kathy 714-271-6930 my cell
    please leave a message and return number due to spam.

    — by Kathy Taska on Feb 02 2021

  • I URGENTLY need assistance please. I spent days editing an extremely important video and when I went to the app to open it and continue working on it the 14 min video was COMPLETELY GONE and I am now left with 25 seconds of just the beginning part that is repeated twice for some reason. I really need to recover the last version of the video as my deadline is on Monday! Please help. You can also call me on +393271365062 or +393463203330

    — by Gareth on Jan 30 2021

  • Hello. I canceled subscription long time ago, but Inshot charged me. Please send me refund.
    My order number: .3354-3003-7972-05515..0

    — by Yuliya Klenovitskaya on Jan 22 2021

  • Hi, i am having trouble downloading my drafts on Inshot.
    I of still have full rushes/files in my phone.
    Could you help me on that ? I have 4 important drafts i need to finish and save. Best. Thanks. Tom Sapin

    — by TOM SAPIN on Dec 28 2020

  • Hola !! Me gusta su App, recién compré versión Inshotpro pero no trae para hacer transiciones, copias, retroceso etc y versión gratis sí, no entiendo, me pueden explicar por favor. Mi celular Huawei Y7 Android 8.1.0

    — by Vinicio on Dec 23 2020

  • I want to purchase inshot pro version bt it's not happening. Why??
    I really need it.Help me

    — by Vijayraj Sirvi on Dec 22 2020

  • Hello i have bought premium status on my android device. i now have a new phone and its an iphone. i tried to transfer the app to my new device without success. is it possible to trnsfer my premium status to my new phone?
    Sincerelly Dennis

    — by Dennis Assing on Dec 22 2020

  • How come I didn’t get any replay.
    I’ve texted a cancelation notice.
    I hope you guys did not charge for this.

    — by Antonio Villarma on Dec 14 2020

  • Hi, I’m canceling subscription for now, Thank you.

    — by Antonio Villarma on Dec 11 2020

  • PLEASE HELP. I accidentally deleted my video draft

    — by Linawati Siu on Dec 09 2020

  • I have already upgraded to the inshot pro (life time ) but it's not updated

    — by Saritha on Dec 04 2020

  • Dear Sir,

    I've made mistake that is I subscribe premium services in your app InShot. But I don't want this service. That's why I would like to cancel this services. Could you refund services fee $12.7? Please Help me?

    — by Than Htut Oo on Nov 30 2020

  • Hello, I desperately need help! I created a video but the sound isn't synching with the video, what do I do?

    — by Marie on Nov 27 2020

  • Can't do purchase

    — by Sumati Thakur on Nov 24 2020

  • After loving the app when i tried it out i decided to purchase the other features and remove water mark and once i due that and spend $39 i no longer can upload videos to youtube.

    — by Oceann on Nov 24 2020

  • I have active VIP subscription but still not not showing in app and asking for payment.. In Google Play Store subscription tab INSHOT Vip subscription is active and I purchased just a week ago. Please help. This was not expected from Inshot. Please respond.

    Contact +91 9645867068
    Email [email protected]

    — by Vaishak on Nov 23 2020

  • Why does my video keep failing to convert?

    — by Caden Amy on Nov 18 2020

  • Hi, I have purchased InShot pro one year subscription today. I still see the InShot watermark in the videos. How can I get rid of those.

    — by Shalima on Nov 15 2020

  • How do you change the color of the shapes? Are you not allowed to do so?

    — by Dee magee on Nov 10 2020

  • Im trying to add my debit card to make purchases on Google Play Store and to Purchase YouTube Premium. But I can't seem to add my Debit card to do the needful. Evertime I add the card, it just returns the error "Correct this card info or try a different card."

    I've used this debit card myself for everywhere else like Amazon and there have been no payment problems whatsoever.
    And pls I need to delete the old debit card details that was there before.pls help

    — by Berachah Emmanuel on Nov 08 2020

  • How to restore lost draft on inshot application?
    I have edited my video and saved in drafts but it has automatically disappeared from the drafts.
    Kindly help me with the appropriate solution.
    Early reply would be appreciated.

    — by Kiran Hathiyani on Nov 07 2020

  • i used inshot to make a video and used the tracks/music, provided within the inshop app.. why have i been coypright stricken?

    — by joseph perez on Nov 07 2020

  • I wanna cancel my subscription please send me the refund amount please

    — by Denmark on Oct 28 2020

  • Hello. Im trying to finalize and save a draft video but it keeps saying "elements of draft are missing." I cant figure out what to fix or what is missing and cant move forward and use my video.

    — by Sarah Maxwell on Oct 26 2020

  • Keep getting a message that says "some elements in the draft are missing". never had problems before saving video on in shot.

    — by Craig E Bell Jr on Oct 11 2020

  • Hi, so i'm not the type of person who has the app Inshot constantly on their phone, I just download it once in a while when i feel like i need to use it, the last time i used inshot was weeks before i bought a new phone, today i downloaded inshot again on my new phone because i need to edit some video, and then it says that i subscribed for a year, which i didn't, so i checked my purchased history and it charged me for buying the subscription which i didn't do. I never use the app anyway so i just realized it now, it says that i subscribed on September 3rd, and i didn't edit any video on Inshot on September 3rd, so is there any way that you could cancel it and give me back my money? Because i haven't used it since, thankyou.

    — by allysafsy on Sep 26 2020

  • Hello Dear Inshot
    Lately I've been unable to export the videos I edited from (iphone 6 ) to my phone gallery. It gives me a notice as "interrupted" please can you help me fix this
    I dont want my efforts wasted please😭🙌
    I'm using my infinixs phone to send this message but I do my edits on Inshot using the iphone6
    I wait for your positive feedback
    While waiting, your's faithful client

    — by Suh Vera on Sep 25 2020

  • subsciption

    — by Priyanka Bijolia on Sep 25 2020

  • Hi my name is Ayush ashaya And my youtube channel is 4 you art and craft I want to do sponsorship with you

    — by Ayush ashaya on Sep 23 2020

  • Hi InShot team,

    In case you cannot receive my email sent to you on 21/9 (this Monday) regarding to the subtitles in different languages put on the video, I'm writing to ask for your support to check if I can add subtitles in Khmer and Sinhala to the video (I'm using advanced InShot app to edit the video). If yes, please advise what steps i should take in order to make the subtitles in Khmer and Sinhala shown properly for the video.

    I look forward to your response. Please feel free to contact me at [email protected]

    Thanks & Best Regards,

    — by Ashley Man on Sep 23 2020

  • Dear InShot team,

    We are making a video using InShot software (advanced) and would like to add subtitles that be shown on the video. However, we found that the texts in Sinhala and Bengali can not be shown properly on the video. We are thinking if there is any way that we can put subtitles in Sinhala and Bengali on the video. Please advise.

    Thanks & Best Regards,

    — by Ashley Man on Sep 21 2020

  • Hola. Compré la versión pro en $29.99, pero al cambiar mi aparato celular ya no tengo la versión pro. Aun dándole a la opción restaurar compras no me deja hacerlo. Agradecería mucho su respuesta. Pienso que no sería justo pagar dos veces por lo mismo.

    — by Esmeralda on Sep 18 2020

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