contact 24/7 Care

Contact 24/7 Care

Published by Charleston Area Medical Center
Updated: Oct 21, 2022



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Why should I report an Issue with 24/7 Care?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Charleston Area Medical Center to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



24/7 Care Features and Description

24/7 Care connects you with a licensed health care provider 24/7/365 through the convenience of phone or video consults. Within minutes, a provider will contact you ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice. * It’s health care when and where you want it! 24/7 Care providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: - Sore throat and stuffy nose - Allergies - Cold and flu symptoms - Bronchitis- Poison ivy - Pink eye - Urinary tract infection - Respiratory infection - Sinus problems - Ear infection And more... HOW DOES IT WORK? Request a consult – Open the 24/7 Care App and request a consult, provide medical history and pay for the consult. Your 24/7 Care account is also available online at www.24-7care.com or toll-free at 855-615-8346. Talk to a health care provider – Within minutes, a provider reviews your medical history and contacts you via phone or video. 24/7 Care consults have no time limit; you can speak to the provider for as long as you’d like. Pick up prescription – The provider discusses the issue with you, answers any questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET 24/7 CARE? 24/7 Care is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit www.24-7care.com to learn more. This app allows 24/7 Care members to: - Authenticate your 24/7 Care account. - Talk to a health care provider, anytime, anywhere. - Create and update your medical history. - Update personal, contact, login and billing information.

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