Published by Citilux Team

Report an issue with CITILUX LIGHT & MUSIC.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Why should I report an Issue with CITILUX LIGHT & MUSIC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citilux Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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1. CITILUX LIGHT & MUSIC is a powerful application for controlling light and music capabilities of CITILUX lamps via Bluetooth.

2. The music and alarm capabilities are available even when the lamp is not connected to your phone.

3. Also, the application is able to provide key functions controls via Android notification drawer.

4. Please send your suggestions and comments to citilux. app@gmail. com.

CITILUX LIGHT & MUSIC Customer Insights

1. So i will give thos app a 3/ app yet, streams music great, but it doesn't control my SD008 light itself.When you connect to the lamp you can't hear audio from your phon(only from the lamp) and the phon alarm work from the lamp also to the lamp alarm.Only music can be control.

2. But for the last three days app constantly crashes without starting at allMy phone doesnt have the app to control my hoverboard and it only workss for that app so this probably works if i had a different board.

3. Need more ways to control colors according to ambience.

4. Not the lamp.

5. Developer updates regularly.

6. Thanks.Until recently, enjoyed this app very much.

7. Good app.

8. We are waiting.

Steps to Troubleshoot & Fix CITILUX LIGHT & MUSIC Issues

1. Fix CITILUX LIGHT & MUSIC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart CITILUX LIGHT & MUSIC: Restarting the app will resolve most errors.
  2. Update the CITILUX LIGHT & MUSIC App. Here is how:
    1. On Android goto PlayStore » Search for "CITILUX LIGHT & MUSIC" » Open CITILUX LIGHT & MUSIC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CITILUX LIGHT & MUSIC » click "UPDATE".
  3. Clear CITILUX LIGHT & MUSIC app cache: Clearing cached data will force your app to retrieve the latest data directly from CITILUX LIGHT & MUSIC servers.
    1. On Android, goto Settings » Apps » Select "CITILUX LIGHT & MUSIC" » click Storage » click "Clear Cache".
  4. Check CITILUX LIGHT & MUSIC app permissions. If any of these permissions required to use your device's features are disenabled, CITILUX LIGHT & MUSIC might not work.
  5. Uninstall and reinstall CITILUX LIGHT & MUSIC. If nothing else has worked, completely uninstall CITILUX LIGHT & MUSIC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CITILUX LIGHT & MUSIC not working

2. Fix CITILUX LIGHT & MUSIC Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make CITILUX LIGHT & MUSIC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CITILUX LIGHT & MUSIC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CITILUX LIGHT & MUSIC may not be able to connect to the Internet when running in the background.

Reported Issues