Published by Bigtree Entertainment Pvt. Ltd. on Mar 7, 2024

Report an issue with BookMyShow | Movies & Events.
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Why should I report an Issue with BookMyShow | Movies & Events?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bigtree Entertainment Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BookMyShow | Movies & Events Customer Insights

1. Please look in to it and have a talk with them to add these things in the appThis app is a scam! Yes, you heard it right! If you book a ticket using a promo code, you will not be able to cancel and hence, refund will not be available.

2. Think about it, Book My Show is charging convenience fees any which ways, the promo code gets the customer a discount from their bank (BookMyShow has no role in getting this benefit for you).

3. ⭐⭐⭐⭐⭐!For vizag location varun Inox theatre it is not showing either is playing in Dolby Atmos or not it would be nice if it's shows for which particular screen is playing movies in Dolby Atmos.

4. While trying to book movie tickets some of the movie shows doesn't load.

5. So, how is BookMyShow denying cancellatio and refund for tickets booked on promo code? Think it's time to reach Consumer Forum.

6. When i tried first payment with discount, the payment was failed and when i tried second time, the movie was purchased at full rate.

7. While booking the ticket I applied the offer of 1 free movie ticket.

8. And secondly, the internet handling charges while booking is extremely high these days.. Previously it was around 25inr whereas now increased around 60-80inr per ticket.Pathetic, A Very bad experience.

9. How these guys implement such a feature to loot people ? If you can split then you should have option to merge back or cancel as wellEverything is good.

10. Alert option doesn't work.It's a good app for booking movies.

11. You can book tickets for new movies and even for the live shows.

Steps to Troubleshoot & Fix BookMyShow | Movies & Events Issues

1. Fix BookMyShow | Movies & Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BookMyShow | Movies & Events: Restarting the app will resolve most errors.
  2. Update the BookMyShow | Movies & Events App. Here is how:
    1. On Android goto PlayStore » Search for "BookMyShow | Movies & Events" » Open BookMyShow | Movies & Events » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BookMyShow | Movies & Events » click "UPDATE".
  3. Clear BookMyShow | Movies & Events app cache: Clearing cached data will force your app to retrieve the latest data directly from BookMyShow | Movies & Events servers.
    1. On Android, goto Settings » Apps » Select "BookMyShow | Movies & Events" » click Storage » click "Clear Cache".
  4. Check BookMyShow | Movies & Events app permissions. If any of these permissions required to use your device's features are disenabled, BookMyShow | Movies & Events might not work.
  5. Uninstall and reinstall BookMyShow | Movies & Events. If nothing else has worked, completely uninstall BookMyShow | Movies & Events then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BookMyShow | Movies & Events not working


2. Fix BookMyShow | Movies & Events Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BookMyShow | Movies & Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BookMyShow | Movies & Events not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BookMyShow | Movies & Events may not be able to connect to the Internet when running in the background.

Reported Issues