Contact Ba Customer Service

Why should I report an Issue with Baby Monitor: Video Baby Cam f?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bipfun - Best Apps for Babies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And I did not managed to get the app workingThe app didn't worked on android and iphone smartphones, didn't connect baby to parent, so i uninstalled app, but didn't know to go to appstore unsubscribe, so today i got massage from my bank and understand that i have bought not functional app :( can i get money back, cause i never used this app?it wigs out sometimes and I can't see the baby but it's an easy fixThere is no black screen choice.

2. Not connecting to the server so the devices are not connecting to each other.it worked awesome at first but then for some reason it wouldn't connect to the baby's device and just kept crashing.0 stars actually.

3. I deleted the next day and the app took a yearly subscription before the end of the free trial and have not refunded the £30.49 taken during a free trial.

4. I am not paying a subscription for a night light...app activates the camera on your phone multiple times a day when it's not even in use and runs in the background when closed down.

5. Be warned not a reliable app or reputable company.Have a yearly subscription for the app but the app is not working.

6. The app failed to monitor my baby over night.

7. Free trial and get 50AUD deducted the same day.

8. All it was, was a glorified night light.

9. super dodgy.Very bad experience.

10. No video, no monitoring at all.

11. This app is a scam.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Monitor: Video Baby Cam f » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Monitor: Video Baby Cam f app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Monitor: Video Baby Cam f" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.