Published by EyeEm Mobile on Sep 9, 2023

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Why should I report an Issue with EyeEm - Sell Your Photos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EyeEm Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EyeEm - Sell Your Photos

1. LEARN FROM THE COMMUNITY – Advice, tips and contacts from the most passionate photography community in the world. 100% SAFE – Keep control of your copyright and easily select which photos you want to sell, as well as keeping your photos safe from infringement.

2. Up your photography game, and connect with the world’s leading brands, image buyers and media outlets.

3. MAKE MONEY – Sell your photos through the EyeEm marketplace and start making real money with your talent.

4. PERFECT PICTURES – Our community, technology, and tutorials help you improve every element of your photography.

5. With daily and weekly highlights from new and upcoming photographers, as well as exhibitions, awards and direct exposure to image buyers all over the world.

6. Let your talent shine, and submit your pictures for use by media agencies and brands such as Apple Music, Converse, Spotify and Canon.

7. Up your photography game, and download EyeEm today!

8. Gain exposure, share your inspiration, and sell your pictures—all in one place.

9. Get discovered and win prizes with EyeEm Missions.

10. Join a community of over 8 million creators around the globe.

11. There are so many ways to get discovered with EyeEm.

EyeEm Customer Insights

1. Also unsure if there's an option for i can pay to promote my stuff on their app to maximize usage of their traffic and gain more potential views/customers instead of having to rely on whatever the powers that be are for this app.When I first discovered this app, I was hoping for the possibility of making a little income from a few photos, although I'm quite a novice.

2. I love this app!Wow!.. I didn't expect this when I installed this app.... So Completely Awesome! It makes you feel like you're a professional photographer and artist right "out of the box!" I don't think a person could ever even use each and every option available in a lifetime, there's so much to try and ways to explore! Thank you guys, and gals, for all your hard work developing and maintaining this app for everyone! YOU ROCK!!Verified my account 3 times now amd it keeps saying I haven't.

3. Nothing has sold to my knowledge, although now after reading recent reviews on what others have made on their photos, (2 cents) it doesn't seem worth the hassle.

4. Last 3? $0.92. Not bothering to upload any more.After using this app for several years I have finally sold three photos.. for a penny each.

5. I feel both humbled and flattered when one of them likes a photo of mine and my shots have been being progressively more accepted to their marketplace the more I learn.

6. I didn't take advantage of all their features, but definitely enjoyed making some money off of my uploaded photos.

7. Moreover and often, while uploading a photo (which is indeed is up taken by the platform and is publishable by pressing save) I am presented with a black screen instead of the the editing filters page.

8. Being in the U.S. and keeping my photos nature and wildlife themed is too simple for EyeEms taste.

9. I recently sold 3 photo licenses and the total payout was $0.92. 50 cents, 41 cents, and 1 cent.

10. The fact that it auto deletes photos blows my mind, since posting photos is the main function of the app.

11. A couple years ago I was making at least a couple dollars per sale, and even sold one for close to $50.

Steps to Troubleshoot & Fix EyeEm Issues

1. Fix EyeEm Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EyeEm: Restarting the app will resolve most errors.
  2. Update the EyeEm App. Here is how:
    1. On Android goto PlayStore » Search for "EyeEm" » Open EyeEm - Sell Your Photos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EyeEm » click "UPDATE".
  3. Clear EyeEm - Sell Your Photos app cache: Clearing cached data will force your app to retrieve the latest data directly from EyeEm servers.
    1. On Android, goto Settings » Apps » Select "EyeEm - Sell Your Photos" » click Storage » click "Clear Cache".
  4. Check EyeEm app permissions. If any of these permissions required to use your device's features are disenabled, EyeEm might not work.
  5. Uninstall and reinstall EyeEm. If nothing else has worked, completely uninstall EyeEm then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EyeEm not working


2. Fix EyeEm Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EyeEm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EyeEm not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EyeEm may not be able to connect to the Internet when running in the background.

Reported Issues