Published by ALT Digital Media Entertainment Ltd on Mar 7, 2024

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Why should I report an Issue with ALTT : Web Series & More?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALT Digital Media Entertainment Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ALTT Customer Insights

1. What's wrong with altbalaji?🙃🤷Hey guys if you are thinking to purchase subscription of this app just because it's cheap don't try to buy it ,this app is totally like a scam they are just robbers they debited my money I was trying to take 2 months subscription but the money got debited and after long time it shows transaction failed , and no refund was given its contact support is so bad that you can't talk to them without screenshot and after payment it didn't not show you anything that u can take screenshot so be awareThis app cheats ...they asks for the subscription..once the payment is done ..it doesn't work man....the shows are not showing... again asking for subscription....and what should I do now ...I lost the money man ..... I had trusted and gone for the subscription but what happened .....nothing seriously.. is this thing happens here ...let me know guys if it happened to any o...

2. Can you fix it..Why are you putting an ads over the Player, and its too frequntry appears on player ,then what is the benifits of subscription,how many times i have to close it.My gosh.. Everything is wrong with this app.

3. while the show is on the appThe app is keep on capturing data , i downloaded 1 GB video but it occupied 20 GB memory , i dont know what is the problem with this app.

4. Also ads even after getting premium subscription ruins the experience.This is very bad app any show not running.

5. I am unable to see content for more than monthIs this app from 2023? The video player is just useless.

6. Even after paid subscription I am unable to see any videos in app as well as website.

7. Every video player has zoom features.

8. It's too small and there is no option to zoom in the player.

9. Video is cutting from all four side like 1 inch.

10. I uninstalled this app and reinstall again but sfter some time it again occupied 25 GB space.

11. I'm not able to watch the series even after downloading some episodes... Why so???The app is glitchy.

Steps to Troubleshoot & Fix ALTT Issues

1. Fix ALTT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ALTT: Restarting the app will resolve most errors.
  2. Update the ALTT App. Here is how:
    1. On Android goto PlayStore » Search for "ALTT" » Open ALTT : Web Series & More » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALTT » click "UPDATE".
  3. Clear ALTT : Web Series & More app cache: Clearing cached data will force your app to retrieve the latest data directly from ALTT servers.
    1. On Android, goto Settings » Apps » Select "ALTT : Web Series & More" » click Storage » click "Clear Cache".
  4. Check ALTT app permissions. If any of these permissions required to use your device's features are disenabled, ALTT might not work.
  5. Uninstall and reinstall ALTT. If nothing else has worked, completely uninstall ALTT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALTT not working


2. Fix ALTT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ALTT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALTT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALTT may not be able to connect to the Internet when running in the background.

Reported Issues