Published by cherisher on Aug 2, 2024

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Why should I report an Issue with AI Background - Pokecut Studio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of cherisher to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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AI Background Customer Insights

1. But this app, was made with marketing in mind, and from that perspective... This app is the best app for that and the devs has work hard to make so simple super easy and intuitive for even a newbie to edit a pro looking ads and for free of ads and everything, this is very very hard to beat! This app will create a pro looking image in matter of few minutes defending on what you are trying to create for sure! Thanks Devs!Love this app.

2. Why have a background remover if the thing cannot work in a perfect Internet connection?I have been using this app for years but I prefer the old version over the new one because the trademark (Pokecut) displayed is too big and bothers me to edit photos.

3. Extremely frustrating!!!A HUGE THANK YOU to the developers for this wonderful & helpful app & giving it to us FREE with no pesky, annoying ads! This app has helped tremendously with my product photos.

4. I wished it was a little more precise with background removals like Photoroom & Pixelcut as several photos are left with me having to refine edges & fill in blank spots.

5. This app could be a real savior if permitted larger than 1200x1200 pixel size to save.After a minute of getting through the confusing menu, I finally got to the place to remove a background.

6. Wish that the AI took out all the background every time so i didnt have to refine edges myself.

7. So still 5 stars!!! Hate when ppl do this but i gotta.. *chefs kiss* lol!4/10/22 I had a good review, below, however since that I now cannot remove backgrounds.

8. When I try to remove the background on pictures for my website, I get a message saying failed to connect to the network.

9. Love the options, easy to work and I haven't been asked to pay out a tonne of money.

10. Looking forward to take a rest from Photoshop, congratulations to the developers!!!!I rarely write for reviews unless it is really worth the time i have.

11. It seems like when i go back and forth between erase and restore that the edges kinda pop back up after i just erased them.. Which makes me have to go back and forth a lil... But i suppose AI improves on its own over time as it learns.

Steps to Troubleshoot & Fix AI Background Issues

1. Fix AI Background Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AI Background: Restarting the app will resolve most errors.
  2. Update the AI Background App. Here is how:
    1. On Android goto PlayStore » Search for "AI Background" » Open AI Background - Pokecut Studio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AI Background » click "UPDATE".
  3. Clear AI Background - Pokecut Studio app cache: Clearing cached data will force your app to retrieve the latest data directly from AI Background servers.
    1. On Android, goto Settings » Apps » Select "AI Background - Pokecut Studio" » click Storage » click "Clear Cache".
  4. Check AI Background app permissions. If any of these permissions required to use your device's features are disenabled, AI Background might not work.
  5. Uninstall and reinstall AI Background. If nothing else has worked, completely uninstall AI Background then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AI Background not working


2. Fix AI Background Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AI Background be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AI Background not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AI Background may not be able to connect to the Internet when running in the background.

Reported Issues