Published by AutoUncle on Dec 20, 2023

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Why should I report an Issue with AutoUncle: Search used cars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AutoUncle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AutoUncle: Search used cars

1. Cars with “Fair price” rating are for sale at the current market price. “Super price” and “Good price” are cars where you can save money. “A bit pricey” and “expensive” rated cars are offers above market price and are offered too expensive in market comparisons.

2. The algorithm, behind the price evaluation, is so accurate the Danish Ministry of Taxation (SKAT) is using it to determine the market value of imported cars.

3. AutoUncle - Search for cars and find the best deal with AutoUncle’s price evaluation.

4. Every single car on AutoUncle gets a price evaluation, which helps you to quickly and easily find the best used car offer on the market.

5. The price evaluation considers more than a 100 parameters and compares offers in the market to evaluate every car.

6. AutoUncle’s price evaluation has 5 categories: Super price, Good price, Fair price, A bit Pricey, and Expensive.

7. AutoUncle gathers, compares and evaluates more than 11 million used cars from more than 1. 900 websites in Europe - including the largest used car portals and dealer websites.

8. We create transparency and overview in the used car jungle and help you through the car search and car buying process.

9. Do you have questions or comments, please do not hesitate to contact us.

10. Please write to support@autouncle.

11. AutoUncle - Your independent price-check for used cars.

AutoUncle Customer Insights

1. What use is a meta search when the collected listings are not accurate and out of date? Nice looking app, but useless in current state.Initial searches return lots of good results but I've yet to contact any sellers regarding the cars listed so can't comment on how reliable and up to date the listings are.

2. Edit: After testing the app I have to remove one star as saving multiple searches under the notifications menu causes the app to open the incorrect item when selecting from the list...Edit: I apologise, I found the UK option in the search section.

3. The second thing is if you have any alerts for new vehicles matching your search criteria, you get the notification, click on it and it just goes to the search page and has a symbol spinning indefinitely.Dreadful. Works the first time, accepts search criteria.

4. Oh, and on the odd occasion when a notifaction said that there where3 new cars of my specified type... if I could get it to launch... Where are the 3 newly listed cars???Many listings are collected from third party platforms which themselves clone the listings from the original website.

5. However my login credentials don't seem to work on the app so I can't favourite listings or access the saved searches I've created on the website which drastically reduces the functionality of the app for me.

6. Also, it doesn't include all results that match the search criteria even from the sites it searches.

7. Perhaps have a setting to leave this on so I don't have to change it everytime I open the app? Apart from that, its actually a brilliant app which combines most popular car selling sites into one search engine.

8. Unfortunately the UI is a disaster and searches are not very customizable and you have to choose from presets (prices and mileage not user defined but in preset intervals, no trim level selection, among other design atrocities).

9. With some work.. much is possible!I was enjoying it until the recent update! Thereafter, (1) It freezes and shut itself off, (2) It no longer opens the main link to the seller website; I thought if I can clear the cache it might help, it did not.

10. Firstly, when doing a search you put the make and model in first that you are looking for followed by your postcode.

11. I had to go as far as unistalling the app & reinstalling again but it didn't help either! if you can fix this and add: (3) conversion between miles and kilometers I'll be delighted.Very useful, though it would be nice if it opened links to the corresponding app rather than in the built-in browser.

Steps to Troubleshoot & Fix AutoUncle Issues

1. Fix AutoUncle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AutoUncle: Restarting the app will resolve most errors.
  2. Update the AutoUncle App. Here is how:
    1. On Android goto PlayStore » Search for "AutoUncle" » Open AutoUncle: Search used cars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutoUncle » click "UPDATE".
  3. Clear AutoUncle: Search used cars app cache: Clearing cached data will force your app to retrieve the latest data directly from AutoUncle servers.
    1. On Android, goto Settings » Apps » Select "AutoUncle: Search used cars" » click Storage » click "Clear Cache".
  4. Check AutoUncle app permissions. If any of these permissions required to use your device's features are disenabled, AutoUncle might not work.
  5. Uninstall and reinstall AutoUncle. If nothing else has worked, completely uninstall AutoUncle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AutoUncle not working


2. Fix AutoUncle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AutoUncle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AutoUncle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AutoUncle may not be able to connect to the Internet when running in the background.

Reported Issues