Contact Channels 24 Customer Service

Why should I report an Issue with Channels 24?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IDS AFRICA LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's inconveniencing eating data and getting no value.Thanks a bit! I think something is wrong somewhere! My favourites news at 3pm and 10pm don't show at the exact times! Always ONE HOUR late! My device time and date are very correct! WHY? How can I correct this error?The app is not opening.

2. This app is an independent , reliable source of information nationally and internationally 24/7 but one unfortunate thing the developers should try to work upon is the video works for few seconds and stopped indefinitely.

3. More recent videos on Business Morning and entertainment news would be more appreciated though.The app keeps buffering you don't get seamless proceedings.

4. hours, minutes and seconds of the news that posted.The app is horrible.

5. Cannot even watch 10 seconds without break and hitches on live streaming.

6. Sometimes the hitches stay up to 3 minutes before reconnecting only to go bad in few seconds.

7. But on a second note, just as already snap photos can be sent such should be done for videos as wellI'm disappointed to say the least.

8. But nevertheless, l recommend this app to anyone who would like to read trending news and stories globally while offline.Too bad.

9. Please do something about your app service, it's simply crappy!!!Very good app, but it's more better if you select time on each headline.

10. Really frustrating when I tried to watch the recent interview of SA analyst.

11. I must say The Arise App is far better than this, let the developers borrow a leaf from there and improve this.

1. Fix Channels 24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Channels 24: Restarting the app will resolve most errors.
2. Update the Channels 24 App. Here is how:
   1. On Android goto PlayStore » Search for "Channels 24" » Open Channels 24 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Channels 24 » click "UPDATE".
3. Clear Channels 24 app cache: Clearing cached data will force your app to retrieve the latest data directly from Channels 24 servers.
   1. On Android, goto Settings » Apps » Select "Channels 24" » click Storage » click "Clear Cache".
4. Check Channels 24 app permissions. If any of these permissions required to use your device's features are disenabled, Channels 24 might not work.
5. Uninstall and reinstall Channels 24. If nothing else has worked, completely uninstall Channels 24 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Channels 24 not working

2. Fix Channels 24 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Channels 24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Channels 24 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Channels 24 may not be able to connect to the Internet when running in the background.