Contact Sweet Dance Customer Service

I had two accounts but when I deleted one it deleted the other too, I bought diamonds in one account and I only deleted one why would it delete my main account?! Is there a way to get it back??

Some of my stuff has gone missing from my inventory and I don’t know why. The overall in the cute lion cub from the angel wishing pool. The bat demon overall, bat demon hair, bat demon shoes, rose bat wings, bat demon badge and the demon whip from the bat demon in the elf wishing pool. I would really love them back. I remember getting the overall in the cute lion cub in the angel wishing pool first then a couple days later I got the other stuff from the bat demon in the elf wishing pool and then the next day after getting the bat demon stuff it was all gone including the cute lion cub overall. I don’t know why this happened but if you can, can you fix whatever is happening please. Thank you!

hello i forgot the pin to my sweet dance destroy thing like where it gives u the red rubies pls help!

I lost one of my wings I logged of found out that they were destroyed they are so rare !! >:( DUDE WHY U GOTTA DO THSI

OKAY SO I LOGGED IN TODAY Friday 29 sep 2023 AND ONE OF MY WINGS WAS DESTORYED NO ONE LOGGED IN I JUST FOUND IT DESTORYED

Tengo mi cuenta sincronizada con facebook pero cada vez que la pongo me sale para crear una nueva cuenta con facebook

I was planning on destroying a couple of things from my bag but i forgot the destroy code, i have so much duplicates and i need desperate help

Im having problems with destroying clothes and other material, i put a code on and i stupidly forgot it, can you please delete the code all together?

I can log into my account kaylathecte I didn’t use any email or social media to make a account can u please help out

I've made about 2 chargebacks on my account this year. The username is alexa123456. My account has been locked and I'd want to know why and how I can restore it. Please and thank you. Kind regards :)

Hello, I don’t remember my account user name nor my password, could o get my info?

I would greatly appreciate it if you could assist me in this matter and provide me with the necessary steps to get my account unlocked. I am willing to provide any necessary information or documents to authenticate my identity.




My brother accidentally refunded a purchase, made on my phone I had no clue of. And my account was locked the next day, I understand that this was a untiled mistake.



I would gladly appreciate, if you can assist me in the matter and provide me with the nesscary steps to get my account unlocked.


Now my account is locked! It would be great if you can respond to me within a few days <3

I am writing to inquire about a recent issue I'm facing, with my account. Specifically I haven't been able to access my account yesterday. And I'm unsure as to the reason.. I'm suspecting this may be due to a possible refund, without my knowledge.

I am writing to inquire about a recent issue I'm facing, with my account. Specifically I haven't been able to access my account yesterday. And I'm unsure as to the reason.. I'm suspecting this may be due to a possible refund, without my knowledge. I would gladly appreciate any assistance soon.

App not working. Second time I’ve had an issue. Last time support didn’t get back to me and had no email response.

Não consigo logar na minha conta, parei de jogar por uns meses e quando voltei para fazer login, o usuário dava como não existente e o nome da conta e a senha estão corretos. Já conferi diversas vezes. Por favor me ajudem a fazer login na conta novamente, fiquei muito triste ao ver que não conseguia acessar minha conta, tenho elas desde 2021 e até já gastei dinheiro com ela.

Help! My account keeps saying I'm new to the game when I've been playing for years! Idk what to do anymore, I spent money and I'm worried I'll lose everything.

I play Sweet dance - LA, but I hadn't played it in 3 years or more and I decided to go back today, but I ended up doing the tutorial and got stuck at the part where I was supposed to get a reward that I already got.

Hi I need help

I can’t get bk in to my acct bc I have forgot my password and the answers for the bind plz help me

I clicked to forget my child on accident right now is there a way for me to get them back the game said I have 12 hours

Hello i frogot the password that i set to my remove clothing thing

Hello It’s been a while since I had played SweetDance and my account all of a sudden won’t show up in my previous logins I don’t remember the login nor password anymore but I do have purchase history directly to my account please help me recover my account I’ll send the receipts of my purchases they were made on iOS. Thank you.

Hello, I have a trouble on login into my account. I checked the server my account is still there but when I try to login. It say I have to create character. I'm on level 44. Please fix this

Someone deleted my account and I want my account back but I don’t think I can get it back and there a other account that I lost, the account are Alexangel and Fujimura

I tried logging in on my account and it says username doesn’t exist how can I retrieve it. I spent so much money on the game

I uninstalled sweet dance a while ago in April 2021. I don't remember my login information I don't remember setting up questions to answer later. All I remember is that my name was Justice. I know that in the game two people cannot have the same name so it should be easy to locate. I spent money in the game and I would like my account back. Is there anything you can do?

I think somebody has hacked into my account, I was logged out and now it’s not accepting my login details. Please let me know what details you need to sort this out.

I had a destroy items code that i forgot and now i struggle to get any rubies so can my code please be reset? My account user is Bakabe.

Please help I have spent money on my account acc :Cassidyafton but I have forgotten my password and acc bindings and had my phone reset so I lost all my notes with every password, please if there is any way to fix this problem help me, I have spent money on that acc and I'd hate to see it go a waste, if there is a way for you to help id be delighted, if not I am sorry for wasting your time.

Oi esqueci minha senha de vende a roupa oque faço

60
Ola,perdi minha conta do sweet dance (la) ela era vip só q eu loguei cm o jogo mesmo e esqueci minha senha pfv me ajude a recuperar ela eu gastei mt dinheiro naquele jogo.

Hi again ik I didn't leave a very detailed message and I talked to the ai I haven't made any purchases on that account the hacker might have though The username is MomZoeSandy and my original password was Cookies and it is connected to my Facebook aswell since I originally set it up with that but someone hacked me and changed bind info so I can't change it they also changed encryption info somehow pls help.

Hello someone hacked my account with the user of MomZoeSandy and changed my bind info every how do I fix it

Hi I wanted to contact u because my sweet dance avatar is glitching like I’ve had my account for maybe 3-4 years and the avatar just won’t show I tried everything to get it back but I can’t that’s why I’m here maybe u could please help out

My account progress has been wiped. I have not been on sweet dance in awhile. I went to play about a month ago and when I logged on I was sent to the beginner screen which left me confused. I finished this process but when I got in, I had none of my items. I have spent money on my account. How do I get my account back?

Notes - I made the account through my apple id and when I now login to it, I'm taken to a new account with none of my previous items.

Hello i need help getting back my account i spent money in it and i really love this game my Id was 3223277 and name is norelly what happened was i wanted to make an new account in the diffrent server for happy dance cause the whole time i was in sweet dance so i did but i changed my mind and i wanted to delete that account and go back to my original one which was 3223277 i didnt know it was gonna wipe out BOTH accounts PLEASE help me i made a new account for sweet dance and i searched up my old account and i see its still up the way i logged into that account was with my apple id if you guys can help me in anyway to get it back please help

My old account was connected to a Gmail account, not a Facebook account and this was before the updates. Now I can't get into my old account since there's no "log in with email" option. Please help.

Hii so I love this game but I forgot my password so I went to reset my encryption and the questions are not ones I set for my account so I can’t get in please help

alright so, i don't actually need my account deleted but i tried logging in, but it says my account doesn't exist??

alright so, i don't actually need my account deleted but i tried logging in, but it says my account doesn't exist??

Hello, my daughter is unable to log into her account, she doesn’t remember her login details and there isn’t an option to retrieve username only to reset password can you please

My account progress has been wiped. I have not been on sweet dance in awhile. I went to play about a month ago and when I logged on I was sent to the beginner screen which left me confused. I finished this process but when I got in, I had none of my items. I contacted you guys about this issue about a month ago and I still have not gotten a reply. I have spent hundreds of dollars on my account. This issue is very frustrating as you guys may tell. Is there a way to get my items back or get at least a refund?

Hello! i am a user from india.i stopped playing SD a few months ago and yesterday i downloaded it again from playstore and when i try to login it says username does not exist i tried in the happy dance server and also sweet dance server but no use. I am a vip1 and i have been playing this game for many years. I collected many dresses and items. Please i dont want to lose all of them, kindly help me to get my account back.
Thankyou!

Hello! I received gift voucher no. 3 and it says to contact support to redeem for a permanent accessory. I could not find support through the game, so I have come to this page to find out how to redeem it! I am on Happy dance server, username Seola Han. ID 20265043

Esqueci a minha conta

I don't know but one day when I tried to login it says username doesn't exist while the other night I was on in the game fine
Ign-Soul
Vip-v10
gender-female
Level- 196
Id-968956
username-QUEENZIE
bag pass-381641
last logoff time 11pm,1 July 2023 as per IST(Indian Standard time)
Creation Time- In-between of Apiril-May,2020

I will send the topup proof through mail so please help me recover it by today as I want to get those mounts so badly🥺

My account was deleted my some intruder on 1st July,2023 as per IST
username-Mark_223
the latest in app transaction receipt I send u thru email

Someone delete my Vip 8 male account id-1549922 and its been 5 days and I got no help while ii want to play but can't as I had that account only and now some intruder deleted it so please help me in retrieving it

Im having Issues Getting into my Account Bianca Maute It says the Account Does not Exist Even Though i was in the account just yesterday the account is linked too my email and another account linked too same email but on facebook

I’m having the same issue as the user naiim below . This isn’t the first time I’ve had an issue / error for no apparent reason without any solution. I’m disappointed that I have to leave this on this forum of some sort instead of the app itself just having a direct email or support system I can contact. I also have vip on my account so I’m hoping this will be resolved soon. I still have other issues that are still ongoing but this is the biggest one so far.

I’m having the same issue as the user naiim below . This isn’t the first time I’ve had an issue / error for no apparent reason without any solution. I’m disappointed that I have to leave this on this forum of some sort instead of the app itself just having a direct email or support system I can contact. I also have vip on my account so I’m hoping this will be resolved soon. I still have other issues that are still ongoing but this is the biggest one so far.

Nevermind i have my account

Hello, Im a fellow dancer and i have been trying to recover my account but couldn't. I dont remember my password or account username. The account hasn't been logged in since 2021. Please help recover my account. Its a vip 7 and the username was somewhere along the lines of 'mia'. The payments were connected to the email christinasiva2009@redacted.

It's been a few hours now and I still can't get into my account. Can you pretty please restore my account for me? I can't get into it.

My account name on SweetDance is Hori-chan and I just tried to login today, but it's trying to make me start over again and I don't know why. Can you please check the activity on my account because I can't get into it at th moment? I even repaired the client. I need my account and stuff back. I'm VIP5 and spent a lot of money on this game. ;-;

I have all good scores and everything and a lover who I love on this game but I'm so sad cuz this morning they wiped out all my data and I don't know how to get it back. Please help me I'm level 43 and I worked hard to get everything I have on there. Please I you can help get everything back on my profile? I would be pleased. But if not then I'm not satisfied with the game and will not play it no more. Thanks and please write me back soon because I'm so sad right now. I love your guys game it amazing.

Someone knows my account user any idea on how to change my username? Any tips? Please help me

My user is MF on the top cause of my crew symbol but my name is masa so MF on the top than masa, i deleted a old acc of mine which should be “sharon12” because today I had an issue logging in my acc but I deleted that acc because of the fear I was in. I never deleted my Masa one..so if u could. My acc is there but whenever I try logging in, it sends me to making a new acc..I used my Apple ID to log in sweet dance..pls! Do something. I used up a lot of money to get all I need..I don’t wanna lose it all. Ive been playing sweet dance since forever but this masa acc of mine is still new to me. And I actually used quite a lot of money for diamonds outfits and stuff. Pls!

I think my account is delated

My account id is 20091526 and user name is dark demon can u give me a password

Hey I lost my account on sweet dance I don't have a password on that account I was wondering u can help me

Hey this is like the second time I my account got deleted I was a VIP 4 and I spent so much money and I really want that account back or my money back

I have all good scores and everything and a lover who I love on this game but I'm so sad cuz this morning they wiped out all my data and I don't know how to get it back. Please help me I'm level 43 and I worked hard to get everything I have on there. Please I you can help get everything back on my profile? I would be pleased. But if not then I'm not satisfied with the game and will not play it no more. Thanks and please write me back soon because I'm so sad right now

I can’t login in my account both of my accounts I can’t login in either one of them plz help

Hello. My old account user use to be “IMUGLY111” was deleted randomly, this was from a few years ago, about 3 and you still have not fixed the problem. I unfortunately don’t have to ID but if you guys could find the account and give it back it would be nice as I worked HARD and had ton of items.

I cant log into my sweetdance account. Its V3 and i dont want to lose it. The username is Miss Lili and i dont remember how to log in or what password i chose. I have a good idea but i dont know what user its looking for.

I have an account where I the destroy icon for clothing is input for random numbers. Can u reset the passcode please?

I have not played sweet dance in a while. When I logged back on my account after some time I was confronted with the beginner screen where you pick your avatar. I was confused but I completed this process. When I got in however, I noticed that my whole account had been reset. So all the items that I have acquired and purchased are not available. My friend list has been wiped, my vip status is also gone. This is very upsetting, especially considering how much money I spent on this game. Is there anyway to get my stuff back, or at least get some compensation? Please let me know if anything can be done.

It's taking up a lot of my time, can you help me close the account completely?

Silmek istiyorum.

Im idol tour I'm only getting 10 coins....and can't even able to make room....it always says "clearing level"....i Don't understand it a bit....i have not even done any tasks why am i always getting 10 not 500...even when It's my first time at that tours

I have 2 sweet dance accounts and I have lost the username to one of them please help me find it I know the id is 1116369 I really need the username seeing as I spent money on the account

I cant log in into my account anymore. It always says that this account isnt existing. Even tho i log in with the correct Username and password my username is ayu1mu and my id is 313862. Pls can someone take a look?

Se me olvidó la contraseña o código de acceso del armario

Hello, I’m sweet happy player (server happy dance), and my Id is 20151158.
I recently bought the Ocean Whisper Furniture Pack and also win the Fabulous Furniture Pack. But I did not receive all the items that was promised in the pack. Can you guys please give them back to me? As loyal SD players, I wish the game producers to be honest to their customers.
All best,
Thank you and please response
July Yuen

I am unable to access my old sweet dance account. I know the ID is 1332412 but I don't know the email or password. Please help as I previously spent money on that account and don't want to lose it.

I am unable to access my old sweet dance account. I know the ID is 1332412 but I don't know the email or password. Please help as I previously spent money on that account and don't want to lose it.

I need to recovery my account and i want back please help me i miss my account please i dont know what to do if deleted please help me back to recover

I'm trying to delete something and I forgot my password and I'm getting very angry.!!

Hello, AU.

I'm not sure if you can help me somehow, but I forgot password and security answers in Sweet Dance, I can log in my account, but I just forgot password and sacurity answers. I can't restore my password, can you please recover my password?

, Tai.

I said that I forgot my password and account security in the past days and that you would help me and I was asked for an id and 3 receipts, even though I did what was requested from me, still no response...

Please help me with recovering my account, I have already asked for assistance numerous times over on Facebook as well as here yet there had been no response. I'd like it if the customer service was even a little more diligent and atleast reply with my request, however if you are this incompetent, why bother opening up an entire website for complaints.

I lost my account recently it's looks like someone hacked my account . Account id 1007608

When i fight the boss i don’t recieve reward after beating the boss i tried repairing game i tried refreshing the game i even tried sighning out and back in but its still broken idk how to fix this issue if u could pls fix it i would gladly appreciate it when im with friends they say they get rewards after fight the boss i seem to be the only one not recieve boss rewards after beating the boss its making me angry cause i really like the boss out fits and not receiving the boss drops after completing makes it hard for me to be able to combine boss outfits when i don’t receive any rewards from the boss

Sweet dance community not even helping even I'm asked there help again and again and again , but they still not replying me anything at all , it's been so many months that I have been complaining about my account was deleted by my cheater friend , but sweet dance community not even helping me neither solving anything at all , like what is going on , huh

I can't log into my account or reset my password

Não consigo entra em minha conta do Sweet dance

Olvide mi contraseña de la ropa

I forgot my password

Hi I accidentally deleted my account like ages ago but Yh can u pls removed it I worked very hard on it but Yh

The ID is 2782669
Pls help me

I forgot the username and password

how to get back my account

So I accidentally input random numbers in the destroy icon thinking it wouldn’t be of any use, but as I’ve grown to play this game more it has become aggravating that i’ve received the same clothes more than once without having the ability to get rid of them. In conclusion, I would like any information that would help me restart the pw for the destroy icon so I can get rid of the multiple clothing i’ve got. My ID is 1397884

I can't sign into my accout the user is Azariah I have a new phone and I can't sign into my accout without apple ID so how can I change my apple I'd user and password to a new one on my Samsung phone and my old ipone that I had it on is lost so I can't recover my password

I forgot my pin to delete accessories

How do u change my destroy password? I've been off my account for over two years so I do not remember

Hello, I'm playing sweet dance on my laptop. I can't add a picture to my profile page, why is that?

I used to play sweet dance Ind and I reached quite high but then it got banned and I just lost everything and it really shattered me , I never got that stuff back.. I then started playing sweet dance eng but a heavy heart and reached like 30-40 level but then I Uninstaller it cuz I never got back what I had before.. And today I just downloaded sweet dance again but I don't remember my username.. So can you pls help me find my username and hopefully you can also give me some compensation for all that time that I spent on this game..

I forgot my akun password