Published by APPINIO GmbH on Feb 20, 2024

Report an issue with Appinio.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Appinio - Surveys for Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of APPINIO GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Appinio - Surveys for Rewards image 1 contact Appinio - Surveys for Rewards image 2

About Appinio - Surveys for Rewards

1. Level up, compete with the community, earn money and gift cards, or donate to social projects. Try now! - Compare your opinion with others and filter the results, e. g. - Free of charge, without ads, and guaranteed anonymous - your data is safe with us!

2. Answer new surveys every day in over 20 categories, such as current topics, politics, or sports, and see what others think.

3. Get hundreds of answers to your anonymous polls in just a few minutes.

4. Do you have any questions, problems, or suggestions about our app?

5. We always look forward to feedback at hello@appinio. com.

Appinio Customer Insights

1. You don't always qualify for surveys and sometimes only make it halfway through them, but at certain levels, you earn points for each question you did answer, not the typical "you got 95% through this survey but now you're disqualified, here's 5 points for 20 minutes of effort!".

2. I think it would be better if you could cash out at £5 not £10.Just downloaded the app and my experience has been great so far! The polls are addicting and the payouts look very promising.

3. I have fun making my own polls, even though I don't earn points that way.If you are playing for money it takes way too long.

4. £10 is the minimum have contacted them several times, suggesting min withdraw being lowered to £5 considering the surveys are very slow.

5. will update when I actually cash out and choose a gift card to let you know how long it takes to receive gift card and how.

6. I feel like a language setting or filter setting for questions would be good, I occasionally get questions in completely different languages.

7. Customer support replied on no surveys, saying they can't control how many come through !! Don't you think you should be able to.

8. I find it very user-friendly, but I wish there were more surveys available.

9. You only pass the filters if your polls ask about superficial or trivial things, which is kind of bothering.

10. As long as you don't have technical difficulties, the app is alright, but takes a long time to cash out.

11. not sure how many points I need to cash out yet.

Steps to Troubleshoot & Fix Appinio Issues

1. Fix Appinio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Appinio: Restarting the app will resolve most errors.
  2. Update the Appinio App. Here is how:
    1. On Android goto PlayStore » Search for "Appinio" » Open Appinio - Surveys for Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Appinio » click "UPDATE".
  3. Clear Appinio - Surveys for Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Appinio servers.
    1. On Android, goto Settings » Apps » Select "Appinio - Surveys for Rewards" » click Storage » click "Clear Cache".
  4. Check Appinio app permissions. If any of these permissions required to use your device's features are disenabled, Appinio might not work.
  5. Uninstall and reinstall Appinio. If nothing else has worked, completely uninstall Appinio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Appinio not working


2. Fix Appinio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Appinio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Appinio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Appinio may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I mistakenly deleted my appinio app account how can I get it back it's not even allowing me to login with Google it says something went wrong

    — by Asheel A Maharaj 4 months ago

  • BONJOUR? J AI DEMAND2 UNE RECOMPENSE DE 10 € EN BON AMAZON IL Y A ENVIRON 2 SEMAINES ET A CE JOUR JE N AI RIEN RECU. JE SUIS TRES ETONNEE.
    MARIE CHRISTINE BAILLIEU

    — by BAILLIEU 1 year ago

  • hello i can’t connect in m’y account, i was at 8000 points

    — by nelson 2 years ago

  • Dear Sir/Madam

    I was suppose to receive my £10 Amazon voucher tonight. as I had accumulated 10,000 coins but you have still not sent me my voucher code yet. Could you please tell
    me why I’ve not received this yet? My Amazon Email Account is cshks2208@redacted.

    I look forward to your reply.

    Yours faithfully

    Catherine Shanks
    2 Benvue Road
    Lennoxtown
    Glasgow
    G66 7LN

    Tel: 07734 391000

    — by Catherine Shanks 2 years ago