Contact AppClose Customer Service

Why should I report an Issue with AppClose: Co-Parent Essentials?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppClose, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. By or­ga­niz­ing pri­or­i­ties and oblig­a­tions into three dif­fer­ent cat­e­gories, we’ve made it even eas­i­er for you and the peo­ple in your cir­cle to com­mu­ni­cate, man­age tasks, share ap­point­ments and events, track ex­pens­es, and send & re­ceive mon­ey for re­im­burse­ment oblig­a­tions. • NO MONTH­LY CHARGES or SUB­SCRIP­TION FEES! • Our unique, mul­ti-func­tion­al cal­en­dars record and share events, ap­point­ments, ex­pens­es, and re­quests, & al­low you to com­mu­ni­cate by en­try with oth­er Ap­p­Close users in your cir­cle.. • Send and re­ceive text mes­sages that can­not be al­tered or delet­ed. • Group chat with mul­ti­ple peo­ple in your cir­cle. • Save or share im­por­tant child-re­lat­ed in­for­ma­tion (al­ler­gies, spe­cial med­ica­tions, al­ter­na­tive child care op­tions, mea­sure­ments, school re­lat­ed in­for­ma­tion, etc. ) with your co-par­ent or oth­er third par­ties. • Add third par­ties to your cir­cle (i. e. grand­par­ents, step­par­ents, ad litems, at­tor­neys, men­tal health pro­fes­sion­als, etc. ) to keep every­one on the same page. • Use Ap­p­Close Solo when your co-par­ent doesn’t use the app, you are a sin­gle par­ent, or you want to share per­son­al or child-re­lat­ed in­for­ma­tion with non-Ap­p­Close users. • Uti­liz­ing our par­ent­ing sched­ule tem­plates or cus­tomiz­ing your own makes sched­ule shar­ing easy. • View par­ent­ing time per­cent­ages or your planned v. ac­tu­al par­ent­ing time us­ing our built-in par­ent­ing sched­ule sta­tistics track­er. • Quick­ly send a pick-up, drop off, or swap days re­quest when the un­ex­pect­ed hap­pens. • . Check-in.

2. With this exclusively private and non-trackable feature, you can now keep accurate records of when you arrive or depart any location, such as picking up or dropping off kids at exchanges or anywhere else for that matter. • Track ex­pens­es by cat­e­go­ry and scan and or­ga­nize re­ceipts eas­i­ly. • Sub­mit re­im­burse­ment re­quests through our ex­pense track­er and keep records of any re­spons­es from the re­cip­i­ent (ap­proved, de­clined, or paid). • Send and re­ceive mon­ey for re­im­burse­ment oblig­a­tions via ipay­ou®, our built-in pay­ment so­lu­tion.

3. Ap­p­Close Solo is a unique and ex­clu­sive fea­ture only avail­able to Ap­p­Close users, al­low­ing you to send re­quests and events to non-con­nect­ed co-par­ents, third par­ties, or oth­er fam­i­ly mem­bers via text, email, or so­cial me­dia.

4. Now, co-par­ents, step­par­ents, fam­i­ly mem­bers, child­care providers, pro­fes­sion­als, and oth­er third par­ties – re­gard­less of whether or not they use the app – can com­mu­ni­cate and share in­for­ma­tion eas­i­ly from the con­ve­nience of any mo­bile de­vice.

5. You can even at­tach re­ceipts or doc­u­ments and ex­port and print any records you might need for FREE with con­tin­ued ac­cess to all of the oth­er ben­e­fits of Ap­p­Close.

6. Ex­pe­ri­ence Ap­p­Close, the Co-Par­ent­ing App like nev­er be­fore - beau­ti­ful­ly re­de­fined to make co-par­ent­ing sim­pler and more seam­less.

7. With Ap­p­Close, ex­port­ing records is sim­ple and FREE!

8. AppClose® has been featured on: The Wall Street Journal, USA Today, Yahoo Lifestyle, TechCrunch, Austin American-Statesman.

9. We owe our safety to the brave men and women who serve in our military.

10. AppClose can provide military families with a way to stay connected, share information and keep everyone involved without the burden of another expense.

1. It is full of calendar glitches, for example: every other weekend showed up as Sunday through Thursday for odd dates that did not correspond to the schedule that I input.

2. I didn't even get to the other options, though I had really hoped that the visitation swap option would work for us.Truley too early to write meaningful review.

3. This is a no go for many that want to keep everything in one app so crosscheck is easy.Been using it for months and all of the sudden it started saying "no internet connection" which I knew was not correct.

4. In app notifications are also stuck at 2 for my messages even when there are no new ones.Once System Calendars have been synced there is not an option to share or merge.

5. The video chat option is pointless because you can't use speaker phone volume so you would have to have the phone to your ear to hear them talk.

6. There is motion for expenses and other item all listed on the same level as the notes but you cant download notes.

7. Using it for communication but it won't send /receive messages reliably.

8. There is a delay in messages at times and not all my messages send which has caused big communication issues in an ready temperamental situation.

9. Not writing into Google calendar is my greatest frustration considering I live off my calendar for businessFor a free app I guess it is hard to complain.

10. We only used it a few weeks, didn't get to calendar, etc Specifics: I get a notification that I have a new message but when I click on the notification nothing happens.

11. First off I keep running into these like breaks in service where nothing gets sent to the other party.

1. Fix AppClose Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AppClose: Restarting the app will resolve most errors.
2. Update the AppClose App. Here is how:
   1. On Android goto PlayStore » Search for "AppClose" » Open AppClose: Co-Parent Essentials » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AppClose » click "UPDATE".
3. Clear AppClose: Co-Parent Essentials app cache: Clearing cached data will force your app to retrieve the latest data directly from AppClose servers.
   1. On Android, goto Settings » Apps » Select "AppClose: Co-Parent Essentials" » click Storage » click "Clear Cache".
4. Check AppClose app permissions. If any of these permissions required to use your device's features are disenabled, AppClose might not work.
5. Uninstall and reinstall AppClose. If nothing else has worked, completely uninstall AppClose then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AppClose not working

2. Fix AppClose Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AppClose be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AppClose not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AppClose may not be able to connect to the Internet when running in the background.