Published by Amazon Mobile LLC on Nov 22, 2023

Report an issue with Amazon Freevee.
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Why should I report an Issue with Amazon Freevee: Free Movies/TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amazon Mobile LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Amazon Freevee: Free Movies/TV

1. Watch thousands of hit movies, shows, Freevee Originals, and live 24/7 entertainment channels to match your mood. * Original shows and movies from the award winning Amazon Studios, with all new exclusive releases added each month that are free to stream. * 24/7 Live Entertainment Channels — live programs based on fanbase, genre, and content. * Search by Title, Genre, or Cast — plus, explore Trending Searches to see this week’s most popular titles. * Add to your Watchlist — create a personalized Watchlist with new and classic film and tv favorites. * No credit cards. No subscription fees. 100% Free. — Log in with your Amazon account to start streaming today.

2. Amazon Freevee is a premium free streaming service.

3. Freevee is supported by Ads to bring you thousands of hit shows and movies with no hidden costs.

4. For our Terms of Use and Privacy Notice, please see Amazon, Freevee, Prime Video and all related marks are trademarks of Amazon. com, Inc. or its affiliates.

Amazon Freevee Customer Insights

1. One thing I absolutely CANNOT STAND is when you get to the end of the movie, maybe the last 5 minutes, it automatically starts playing some other show! Totally cuts off the movie you were watching! Now I don't have a Playlist, there's no setting anywhere for auto play, and yet it does this every time.

2. It either kicks you over or it comes back 5 sec later!Since its totally free, the selection is quite good, & they're actually investing in quality program for the platform (Watch Jury Duty, ASAP!) Again, as its free, theres not much to complain about, but I actually can't understand why the auto play does go to the next episode of the series you're watching.

3. The other thing I don't like is when a TV show or movie is over it automatically takes you to what they want you to watch and now it is forever in your cue.FreeVee has a great selection of ad supported movies and TV shows.

4. There's even a live "tv" section, which plays even plays on a slow 4G connection, although I haven't really gotten a chance to browse their streaming selection, but they have a few popular shows suggested automatically right on the first page.

5. You have to quickly find your remote and navigate to the next episode manually or it'll just start playing some random show it's decided you should watch.

6. I'm keeping it long enough to write a bad review, then I can't get this off my phone fast enough.Interface has issues; ads don't always start at the beginning, and the restart button gets buried, and rewind doesn't work as described, so it just back up a few seconds.

7. It says you can skip the intro and all it does is skip a second and plays the intro or for the recap you keep pressing skip recap and it doesn't do it.

8. Loaded Freevee with My Watch List & couldn't get a single movie to play.

9. plays ads, just doesn't play programming.I write good reviews or stay silent—except now.

10. To Amazon: I would suggest an option to show a reminder when a live show comes on that you want to see.

11. The app's search function works well as does the ability to save a watch list.

Steps to Troubleshoot & Fix Amazon Freevee Issues

1. Fix Amazon Freevee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amazon Freevee: Restarting the app will resolve most errors.
  2. Update the Amazon Freevee App. Here is how:
    1. On Android goto PlayStore » Search for "Amazon Freevee" » Open Amazon Freevee: Free Movies/TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazon Freevee » click "UPDATE".
  3. Clear Amazon Freevee: Free Movies/TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazon Freevee servers.
    1. On Android, goto Settings » Apps » Select "Amazon Freevee: Free Movies/TV" » click Storage » click "Clear Cache".
  4. Check Amazon Freevee app permissions. If any of these permissions required to use your device's features are disenabled, Amazon Freevee might not work.
  5. Uninstall and reinstall Amazon Freevee. If nothing else has worked, completely uninstall Amazon Freevee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amazon Freevee not working


2. Fix Amazon Freevee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amazon Freevee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amazon Freevee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amazon Freevee may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was wondering on the program the repair shop. Will there be any newer episodes in the future on Freevee.

    — by Richard Stafford 3 weeks ago

  • Good morning, I would like to cancel my Freevee , I’m sorry but this app is not want I need at this time. Thank you Susan Hedstrom

    — by Susan Hedstrom 6 months ago

  • Not loading freevee again, it did for a few days, but now it doesn't load

    — by LARS KVANT 11 months ago

  • The freevee channel, has stopped working on our tv, worked before, been down abt 2 weeks.
    Now it loads, and then jumps right out again...

    — by LARS KVANT 11 months ago

  • Freevee will not allow me to watch repeat episodes of a series. As I put it on it goes to commercial and then goes back to the menu.

    — by James Murphy 11 months ago

  • My freeve will not play on my fire stick

    — by Rosa Middleton 1 year ago

  • Please put a 3rd season on FreeVee tv of Judy Justice. I've seen all of 1 and 2. Please????

    — by Sharyn henry 1 year ago

  • I want to know when the DreamWorks animated film Rise of the Guardians left Freevee but there is know website that will tell me. Please tell me when the film left.

    — by Mattix Yates 1 year ago

  • I want to know when the DreamWorks animated film Rise of the Guardians left Freevee but there is know website that will tell me. Please tell me when the film left

    — by Mattix Yates 1 year ago

  • Seriously, you do not "allow" us to fast forward
    Through commercials on our own TV 'S (Straight up deranged) but you feel it's "normal" to pulverize your audience with the same mind numbing commercials over and over and over and over and over and over....like do you guys only have 10 commercials? lol uh,
    Fact. We wouldn't buy any of the stuff you're shoving down our throats just because you're shoving it down our throats....thank god for the MUTE BUTTON...because EVERY COMMERCIAL IS MUTED. You do not CONTROL just because you do not ALLOW fast forwarding💩 not slaves to your "control".

    — by Ruby luck 1 year ago

  • I would like to cancel my subscription for Freevee. It is interferring with my abillity to watch movies on Amazon Prime that I have purchased.

    — by Kathryn Ferguson 1 year ago

  • Hello, still have no solution to cleaning up the continue watching queue using freevee on a roku device. Things I have finished watching just sit in the queue, items I have decided I don't want to watch cant be removed. Everything else works great, the platform is a good alternative to netflix and to peacock but I limit my use because of the problem with the continue watching queue. Surely you people have a fix for this. I can't be the only person complaining about this. Garybarton123@redacted. I use freevee on two roku TV's and a standalone roku.

    — by GARY L BARTON 1 year ago

  • Don't longer need service

    — by Paul Smith 1 year ago

  • I watched a marathon of Code Black the series and the last episode of the last season will not play season 3 episode 13. I turned things off and on I unplugged things I tried everything it will not load. I can watch other shows on freebie and other apps but that episode will not load. Can you fix it please?

    — by Catherine Guidry 1 year ago

  • I am unable to view episode 10, season 8 of All In the Family. Other episodes working fine. This one just gives me the spinning circle. I wouldn't care as much but it's part 2 of a 2 part episode. Thanks!

    — by Janet Nittolo 1 year ago

  • This app is absolute Shit you’d think the developers or whoever the fuck created this would be smart enough to create a streaming system that allows you to actually watch the programme that is advertised. Season 3 and onwards of the programme cheaters isn’t even the show it’s fucking andrometer or whatever that syfi show is. What an absolute waste of time and space this app is. You’d think the developers would realise their mistakes and actually listen to all of the complaints and fix their app. Literally NO ONE has anything positive to say about this load of shit! You should be embarrassed to have this on Amazon!

    — by Laura 1 year ago

  • I have never been so embarrassed and disgusted in my whole life. I have Prime and we decided to watch a FAMILY movie on Freevee for the first time. Well we get into the movie knowing there is advertisements, so the first advertisement comes on and all we see is a bunch of gay guys hugging and kissing, expressing on how not to get aids!! FOR THE LOVE WE GOT FAMILY WATCHING...So I turned that shit down and we left our attention off the advertisement. Then our movie came back on and we are trying to get back into it..then it is advertisement time again ...what the hell the same piece of garbage advertisement comes on..We shut it off and we will no longer watch your crappy station. It is bad enough seeing all this shit on tv, radio , computer and every where else , now we have it for advertisement showing. What is wrong with you..great for kids viewing!! So sick of this gay shit..trust me I will let everyone know about your viewing.
    Disgusted Emma-1

    — by Gayla Gilbert 1 year ago

  • Each episode of Dragnet should end with a description of the resolution of the case, i.e. court outcome, sentencing, etc. You guys are cutting off this portion of the program. It's a significant part of the program. Please show each episode in its entirety.
    Thank You
    David Bottomley

    — by David A Bottomley 1 year ago

  • Your damn freevee NEVER lets you see the end of ANYTHING! Can’t you fix it!!!! You can’t watch a movie and actually see the end of it! Who wants to see movies with NO ending! Fix the damn thing! Uncontrolled tech is a disaster, your company is a failure at entertainment! FAILURE

    — by Noreen Mendelson 1 year ago

  • I just had fiber installed yesterday and now I cannot watch Freevee. It gives me the message "HTTP proxies and VPN connections not allowed".

    — by Kathy Welch 1 year ago

  • Hotel for the Holidays movie trailer in English BUT movie plays in German - should be in English right?

    — by Robine Andrako 1 year ago

  • I’m highly offended by the offensive HIV ads that keep playing. I would be aphauled if my kids walked in on those very suggestive scenes. It makes me sick. Please choose better ads.

    — by Lauren Lloyd 1 year ago

  • do we have many aids medication ads and guys kissing???? my kids watch these animes!!!!! i think its very inappropriate!!!! run other ads!!!

    — by Randal Martens 1 year ago

  • I want my Freevee account deleted

    — by Jessica 1 year ago

  • I'm wanting to remove my account please for data protection thanks

    — by Daniel charlton 1 year ago

  • the fast forward and the fast reverse are impossible to use because it doesn't stop when you attempt to stop it continues a good ten or fifteen minutes away from you push the button. there are programs i'd like to watch, i.e., project runway, in the heat of the night, etc. but it's too much work and way too furstrating. this is free but it's free because i pay for amazon prime.

    — by megan foss 1 year ago

  • I really like most of your shows, and I don't mind the commercials, BUT I do take issue with the blatantly sexual content you are pushing. I don't want to see that garbage, whether heterosexual or homosexual. Stop it.

    — by Estella Cotter 1 year ago

  • Please cancel my Amazon Freevee account. I have many others and don’t need freevee. Thank you.

    — by Kathy Sihan 1 year ago

  • As a patron of Prime video, and a conasuer of all things military documentary. It alarms me that your add service shows the most horrible of adds. i.e. medications for people who have S.T.D. ailments, liberal political adds,and other socially dysfunctional content. Given that Amazon video works,off a algorithm (henceforth) ,wouldn't it make sense that Freevee would have access to such algorithms and by default be able to shape the content of such targeted adds to coinside with the viewers interests?.. i.e. I watch a lot of things very (Guy like) so instead of punishing me with crappy products that offend me,and that I have No interest in. How about products that I might like. i.e. tools,car parts,cooking products, men's hygiene, hardware store stuff. Good luck,if you're staff worked for me,they'd all be getting pink slips & last paycheck. All you are accomplishing thus far is to alienate a patron of your services because you don't know how to find the right adversment shaped to your viewers tastes.
    Sincerely, Carlson

    — by John Carlson 1 year ago

  • My tv app isn’t working on any tv I have anymore. I use a Apple TV. It use to work until last update now it will not. I have uninstalled the app and reinstalled it on all my sets and it still does not work. It works on my iPhone only. What is the problem?

    — by Jim Calvin 1 year ago

  • You app works great when it works on a firestick. Key word when. It is continously buffering and the audio is not synced all the time. Another problem is when you exit out and go back in there is no memory of were I stopped if in the middle and never returns to the episode you were watching. Like I said WHEN! It works great on my phone but ducks on the firestick. Isn't FREEVEE an Amazon product. If so I don't understand why it has problems on an Amazon device?

    — by Dan 1 year ago

  • When I turn back on it never goes back to where I left off. If I fast forward to go back to where I left off I get 2 commercials.

    I plan to go back to Netflix once I finish with Madmen

    — by Greg Hart 1 year ago

  • Please cancel my prescription from freevee

    — by Kimberly C Butler 1 year ago

  • It happens all the time. I watch an episode of Perry Mason it gets to the very end of the episode and cuts off before I can watch the last 30 seconds and the conclusion. I miss out on the whole summary of how they figured it out after watching the whole episode. I don't know why but it cuts off that last few seconds.

    — by Steven Glasgow 1 year ago

  • Night Court, S-2, E 22. The correct name for the double amputee (she was not a paraplegic) was Barbara C. ADside.

    — by Jay Irwin Block 1 year ago

  • Night Court Season 2 -E22,, the young lady was a double amputee, not a paraplegic. This is a disservice to Barbara C. Aside and should be corrected.

    — by Jay Irwin Block 1 year ago

  • Why does your commercials have to be so much louder???? I can't watch your program at night because it disturbs others when the commercials play!!! TURN THE COMMERCIALS DOWN!!!!!

    — by Shannon Becker 1 year ago

  • what happenenec to Perry Mason? I was watching it every night. September 15, it disappeared.

    — by Delbert Gann 1 year ago

  • Watching Perry Mason, it disappears and you can’t find it anymore….WHY??????

    — by Bob Bellah 1 year ago

  • What happened to Perry Mason you can log into the shower it does not come out and play

    — by Joe izzo 1 year ago

  • I'm locked out of my freevee,,why?

    — by Bonnie 1 year ago

  • On tv watching freevee, can I make a show a favorite? How?

    — by Diane M Ritchie 1 year ago

  • HOW DO RESUME A MOVIE ON TV WHERE I LEFT OFF WHEN I HAVE TO LEAVE THE MOVIE FOR SOME REASON UNTIL THE NEXT DAY? I DO NOT WANT TO HAVE TO START THE MOVIE ALL OVER AGAIN OR FAST FORWARD TO WHEREVER I LEFT OFF.

    — by John L Deaner 1 year ago

  • The resume feature on the Amazon Firestick for tv shows is a total failure. It always resumes on the wrong episode

    — by Dean Serra 1 year ago

  • love the rockford files. why are all the shows cut off at the end??? please fix. this sucks

    — by Amy J Lieurance 1 year ago

  • I've noticed that the audio isn't synchronized with the video. Thought it may just be device but after checking on others, it's the same across all. Is there a way to fix this? I can be up to a 5 second delay which is enough to make me not want to watch the channel. I really like your content as well but the audio lag is too much. A second I can handle but this is too much of a distraction.

    — by Ashley Kent 1 year ago

  • Watching Perry Mason. Tried to rewind to catch a scene I missed. App would not let me rewind because " no rewind during ad". Ad light lit up in corner but the show was playing, not an ad. This app is really bad & seldom works the way it's supposed to. Watching on fire tv, which also sucks.

    — by Catherine Roberts 1 year ago

  • I am trying to watch Midsomer murders. It keeps cutting off the end of an elisode & rolls over to next & I can't get it back to see what happens. What's the point of watching a program for 11/2 hours and not seeing solution? This is terrible! Watching thru prime with fire tv. Fix this!

    — by Catherine Roberts 1 year ago

  • When I watch shows, for example Perry Mason, once the show plays it stays at the end. When I attempt to watch it on another day it's at the end and I have to click watch over. This is required every time I watch a show. It will not play the next episode because it's at the end. Im about to delete and try another app because this is quite annoying. I have Amazon prime and a fire stick.

    — by Pamela Rozar 1 year ago

  • "All in the Family" does not show subtitles/closed-captions for seasons 6 and 9, although all of the other seasons (1-5, 7-8) have them and display them properly. Please fix this! Thank you.

    — by Gerald J Balzano 1 year ago

  • Last night we watched Murder she wrote, South by Southwest. The last few minutes of the movie were cut off by starting the next episode... infuriating. We never got to see who done it... please advise how to see the end of the show. We were watching on Fire stick on Freevee.

    — by Elizabeth Carmichael 1 year ago

  • Error code PLR5027 (not 5026 as previously reported)

    — by Joanne 1 year ago

  • Error code PLR5026 for 3 days now. Used to work fine.

    — by Joanne 1 year ago

  • is there a phone # to call for help about my problem of not being able to connect with Home or get on the menu to continue watching my favorite old tv shows

    — by Kent Reed 1 year ago

  • I do like Freevee although it is extremely irritating that the ads are way over modulated (too loud)
    There are actual federal regulations for broadcasters concerning this established maybe a decade ago. It came from 100s of thousands of viewers complaints.
    Maybe Amazon is exempt from these regulations but Amazon is totally disrespecting their viewers wishes and sensibilities. Please be respectful and correct this.
    Thanks
    Marcus Priola

    — by Marcus Priola 1 year ago

  • Freevee was working fine but about a week ago it stopped playing anything. I just get error 5027. I googled it and it seems to be a problem with freevee and my fireTV. Do you have a fix yet please?

    — by Jason Kaufman 1 year ago

  • For the past 3 days freevee is telling me on every movie unableto load movie

    — by Beatrice Rodriguez 1 year ago

  • The adds are unuseful especially the covid19 add it is stupid and pointless and the movies and episodes are lagging really bad so if you don't mind please remove the covid19 adds and keep them down please

    — by Joey Pelton 1 year ago

  • Freeview programs freeze up, all I want to watch and give error code PLR5027. WHAT IS WRONG

    — by Ellen BeckmannE 1 year ago

  • using a roku how do I delete items out of my continue watching list

    — by GARY L BARTON 1 year ago

  • I keep trying to buy 3 items but you won’t let me use a Bank Gift Card. I’ve talked to you’re people answering you customer service phones but they are Not helpful!
    My order totaled just over $60.00 that I’d think you’d want but by the service I’ve received so far I guess Walgreens wouldn’t think it wasn’t enough money for them not to help people!

    — by Pat 1 year ago

  • I want 2 cancelled everything on freevee app

    — by Seerat 1 year ago

  • Order# 407-5288660-7620355 - Dated, 26 July 2022, ITEM - EZVIZ 1080P Full HD CCTV Camera for Home, Baby Pet Monitor with Motion Detection, Smart Tracking, Smart Night Vision, 2-Way Audio, Compatible with Alexa(TY1) They sent Defective ITEM, After making a Copland, They Sent a suspicious, Packet, Which I Denied to Receive That, But No Refund no Responses till the Date. Please Help me In this Regard

    — by Ashok Kumar Sharma 1 year ago

  • I Purchased Panasonic F-VXF35MAD Humidifying Air Purifier (Metallic Blue) ORDER # 404-6937311-8687560 dated 29 March 2022. And Panasonic F-VXF35MAD Humidifying Air Purifier (Metallic Blue) ORDER # 407-4784478-4102751 Dated 1 April 2022 Both the Items delivered wrong, After Copland Bothe The Items Picked up at the same time, But ORDER # 407-4784478-4102751 has been refunded and ORDER # 404-6937311-8687560 has not been refunded, After so many requests no response, I have submitted the proof also of the orders pick up, Please help me

    — by Ashok Kumar Sharma 1 year ago

  • Very clever. Rename a part of your streaming offerings and call it Freevee. Then, customers have to endure the same add annoyances as non-cable services. Might as well cancel Amazon Prime altogether.

    — by Christine Jones 1 year ago

  • On Freevee The show Law and Order:UK is missing season one episode one

    — by Kristie Eames-Barnes 1 year ago

  • I have a new internet provider that uses a vpn for service and it locked me out of my freevee. It did the same with disney plus but they were able to fix it by overriding the location on my account.

    — by Misette Vasquez 1 year ago

  • On the Dragnet series every episode has the wrap-up of the story cut off. When in comes to the wrap-up the show just ends and the next one starts. It's like coming to the end of a book and finding the last few pages missing

    — by Kip East 1 year ago

  • I've been watching "The Unit" for several weeks and I'm really hooked. Suddenly it's no longer listed - will you be bringing it back?

    — by Mark 1 year ago

  • My account is not yet verified

    — by Seo_joon 1 year ago

  • While watching perry mason , and it goes to commercial after 4 commercials it will go to pic where you restart the show, then I have to watch more commercials...it's irritating.

    — by Harry Brown 1 year ago

  • I cannot watch any shows on freevee. I was watching an episode of a program in the morning and attempted to go back and finish it in the afternoon. I can press play and it returns back to the same page asking me to press play again. I have rebooted my TV and Firestick multiple times With no success. If you’re going to offer this app, don’t you want to work properly? What’s going on and when is it gonna be fixed?

    — by Leslie Jasinski 1 year ago

  • I saw a movie listed on Amazon that I wanted to watch. So, I noticed that it said there would be ads. But when I clicked on it there was an option to $2.99 and not get ads. So I paid for it (hate ads). Then when I started the movie I was inundated with ads. I've complained to Amazon about it, but they said they have no control over that. They did refund the $2.99 plus tax, so now I know that I won't be using any of your films again. I don't do well with dishonesty.

    — by James Bundy 1 year ago

  • Movies won’t play on Freevee

    — by Marcus Gooden 1 year ago

  • I replaced two tv with new tvs, now. Can’t watch freevee, get error codes,,,,,, how Can I fix this

    — by Mike Patterson 1 year ago

  • We cant play freevee videos on our fire tv

    — by Cathleen Cripps 1 year ago

  • Why does freevee not have closed captioning? I am on xfinity cable system and on other channels cc works but not on freevee. I am very hard of hearing and need cc.
    Thanks
    Fred

    — by J Fred McCord 1 year ago

  • Freevee audio and video not working on Amazon fire tv. We use YouTube TV.

    — by Lorain Wahnschaff 1 year ago

  • I can't watch freevee keeps giving error code PLR-5027

    — by Dwayne Dillard 1 year ago

  • We try to watch the Freevee app on my Fire TV and get an error message that says video cannot be played error code plr 5027 contact customer service if this problem persists. I've tried on both my Fire TV's and get the same error. We've tried clearing the data and cache, reset the tvs to factory default. I don't see an option to update the app. I was able to get it to work on my Fire TV stick plugged in my bedroom. Please help.

    — by Daniel Wilson 1 year ago

  • freevee shows error code reset tv un pluged to restart rebooted router no change.TV direct to internet no cable has wotked fine for a year not sure what to do if it needs an update?

    — by john r gibbons 1 year ago

  • I cant get it to come in...It was working fine

    — by DEBRA HASSLER 1 year ago

  • I am paying for amazon prime, your stupid ads are fucking up watching a movie. So fuck the elongated muskrat and you too. I’m

    — by Dave Brandt 1 year ago

  • i was watching the freevee app for two days on my mobile phone and Lg tv at home, now it is giving me an error that my region isnt supported

    — by angela holder 1 year ago

  • The closed captioning keeps changing. The choices aren't consistent for every show so sometimes when you watch the next video, like Perry Mason, the caption type and color changes. It's extremely frustrating. Please fix it.

    — by Ernest Watts 1 year ago

  • Cannot see Hollywood Houselift. Screen says. Content protection error. Error code PLR-3001. Been like this for a number of days. Can you help?

    — by Emerio Gonzalez 1 year ago

  • I cannot get any tv service for the freevee app. I was using it for about 3 weeks but now it does not work. It has an error code of 2005. we do have amazon prime. Please fix the situation because I enjoy watching the seasons of DALLAS

    — by dean ligias 1 year ago

  • When watching Chicago Fire we can't exit and start with the next episode itis always another episode and CC works sometimes very angry because it is hassle

    — by Richard McGaugh 1 year ago

  • When will we be able to save movies and shows to “My List”

    — by Beatrice Rogers 1 year ago

  • Freevee content won’t play. Error 3001. No problem with IMDTV. Help!

    — by Becky Jones 1 year ago

  • I try an open Freevee TV an it it won’t open an gives me a error code: PLR-3001
    What does this mean an how can I get it to open???

    — by Cheri McWilliams 1 year ago

  • In watching your streaming programming on freevee it has become extremely obvious that your volume level programming across different programs, movies, and content, is extremely unbalanced and inconsistent. I was attempting to watch the movie Hulk. Ordinarily my volume is set at about 11 or 12 and in order to effectively watch this movie and understand (without any background noise present in my home) I had to turn my volume up to 100. I stopped watching the program when I found no settings offered in the app to adjust audio. The problem is definitely in your signal feed. I could not watch this program and decided that it’s really not practical to watch ANY programming because at such a huge discrepancy in volume, as soon as your feed goes to a commercial, the risk damaging my Soundsystem due to your poor quality control, it makes better sense to just avoid Freevee altogether. I certainly hope you will work to rectify this immediately as I imagine I’m not the only customer experiencing this, and your advertisers are paying for you to cultivate and maintain, as well as grow your viewership. I’m certain it goes without saying that in this age of social media and especially value in this economy, even a free streaming app such as freevee Should work aggressively to avoid being relegated by community feedback, social media discussion, and a general consensus of a substandard app with too many bugs and inconsistencies to even consider viewing as a free option, when doing so could potentially cost replacing and or repairing sound equipment damaged due to your lack of quality control and standardized practices. As a suggestion, it has been a decades long practice to air commercials at a much louder level than programming, I can absolutely tell you that as a consumer, I avoid as often as possible any programming where this practice takes place. I would much rather sit through longer commercials with free streaming services, when audio is not only consistent between programming content and commercials, but definitely recommend to friends and family that streaming service particularly for that reason.

    There are way too many options these days and customers such as myself who are struggling to hear and follow along with movie and/or other content and free streaming services, are definitely running away as fast as we can when you are putting much more attention into how loud you are commercial programming is coming across.

    — by Rene 1 year ago

  • I tried the streaming service and didn’t like it!!!!! I want it removed!!!!

    — by Juanita Chatham 1 year ago

  • I have been watching some of your free gardening shows on freevee and have to say that I have never come across such poorly subtitled content. It's utterly useless. I can hear very well, but I prefer to watch shows in silence. Many people cannot hear or do not understand English as it is spoken in dialect or accent or are not English speakers but are entitled to access your product. I would happily offer my services to correct the captioning with a more knowledgeable grounding in horticulture and a familiarity with spoken English. I understand that this is probably newly captioned content, but honestly it's inexcusable.
    Sincerely,
    Bonnie Quick
    503 750 7059

    — by Bonnie Quick 1 year ago

  • Delete my imdb tv account data

    — by Miracal Adams 1 year ago

  • Request IMDb TV to cancel my subscription

    — by Miracal Adams 1 year ago