Published by Taobao

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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速卖通卖家 Customer Insights

1. when try to retrieve the password, i am getting a message there is no account associatred with my email Is aliexpress app is fake? is my money gone? Now I cannot find the same app in play store , the logo was different but it was proper, linked with Facebook and all.what is the solution which one is the right app?App is good but very bad customer service... More than 3 months struggling to solve issue in new seller account and for so far didn't succeed even those spending hours daily with customer service.Not useable app, I can not see orders anymore with my samsung A32 device.Please help when I installed the app it made me a seller account and some sketchy person mail me the code through which I logged in .

2. That product is less in online in india itself.i ordered something from Aliexpress Android App, now the app is not opening and when i try to login to the website it is showing invalid password.

3. Waste of time when opening itI have found this app aliexpress to be very excellent for amazing items,Quality and at superb prices and a wide range of products.Not the best app to use.

4. Will there be a problem 😭😭This app is absolutely rubbish,it can't load on the menu it just appears blank,very useless app don't bother downloading it😡😡Too slow.

5. When we search the item it show normal price but when we select to buy means it's automatically change high price.

6. when buying AliExpress, it's better than buying india itself.

7. before ordering in AliExpress and shipping cost also high.

8. buyers plz check the price in online or any near stores.

9. from last 3 to 4 years each and every product is too much cost.

10. However I uninstalled the app and logged out also deleted the email.

11. Too lagging.

Steps to Troubleshoot & Fix 速卖通卖家 Issues

1. Fix 速卖通卖家 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 速卖通卖家: Restarting the app will resolve most errors.
  2. Update the 速卖通卖家 App. Here is how:
    1. On Android goto PlayStore » Search for "速卖通卖家" » Open 速卖通卖家 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 速卖通卖家 » click "UPDATE".
  3. Clear 速卖通卖家 app cache: Clearing cached data will force your app to retrieve the latest data directly from 速卖通卖家 servers.
    1. On Android, goto Settings » Apps » Select "速卖通卖家" » click Storage » click "Clear Cache".
  4. Check 速卖通卖家 app permissions. If any of these permissions required to use your device's features are disenabled, 速卖通卖家 might not work.
  5. Uninstall and reinstall 速卖通卖家. If nothing else has worked, completely uninstall 速卖通卖家 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 速卖通卖家 not working


2. Fix 速卖通卖家 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 速卖通卖家 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 速卖通卖家 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 速卖通卖家 may not be able to connect to the Internet when running in the background.

Reported Issues