Published by Alf Bishop on Sep 5, 2023

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Why should I report an Issue with FotoTool - Photographer Tools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alf Bishop to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FotoTool - Photographer Tools image 1 contact FotoTool - Photographer Tools image 2

FotoTool Customer Insights

1. It just adds to the mental work for the user without adding value.This app would be much more useful if all distances I.e. Flash distance calculator could be used in both feet and meters update 03/07/2022 Still waiting for flash calculator to be updated after two years Another annoying factor is that the app only displays in portrait mode, it would be much more helpful to be able to use in either portrate or landscape modeCame across this while searching for a light meter - this isn't one (as I found out) but a tool for calculating exposure times based on pictures you've just taken (so also primarily for digital cameras).

2. So many great features like Bokeh and DOF, Long Exposure Calculator with ND filter, Sun and Moon, Startrails to mention a few... Excellent in-app help on each menu item.

3. There's a nice help area as well to help you understand why you're using the various settings on your camera for whatever type of photo You're attempting to take.No support for phones Edit: what I mean is there are no tools for mobile cameras, only major-brand DSLRs.

4. This is going to be going to be great.Lacks ability to change distances from meters to feet like my other applications allow me.

5. Has useful bokeh and startrail calculators...but my search must continue.This is a wonderful app for helping you know the correct settings to use in different situations.

6. the upgrade price to the ad free version was dirt cheap so why not? Thanks for a well done app!I cant read most of the display on my 10inch tablet, so needs better graphics.

7. E.g. I don't need to know the time to the nearest second for sunset, and I don't need four significant figures for depth of field.

8. I wanted an app to help calculate exposure values and shutter times and this app amply covers that plus a few more features.

9. I was comparing apps, because of this issue the other one is much better for me.All in one with a great simple user interface.

10. Ok I've now tried it on my phone and yes it is better but still needs a more defined graphic for me, I have a similar app that uses white on black.

11. Ads do NOT seem to be intrusive.Suggestion to improve usability would be to reduce the significant figures on calculations.

Steps to Troubleshoot & Fix FotoTool Issues

1. Fix FotoTool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FotoTool: Restarting the app will resolve most errors.
  2. Update the FotoTool App. Here is how:
    1. On Android goto PlayStore » Search for "FotoTool" » Open FotoTool - Photographer Tools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FotoTool » click "UPDATE".
  3. Clear FotoTool - Photographer Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from FotoTool servers.
    1. On Android, goto Settings » Apps » Select "FotoTool - Photographer Tools" » click Storage » click "Clear Cache".
  4. Check FotoTool app permissions. If any of these permissions required to use your device's features are disenabled, FotoTool might not work.
  5. Uninstall and reinstall FotoTool. If nothing else has worked, completely uninstall FotoTool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FotoTool not working


2. Fix FotoTool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FotoTool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FotoTool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FotoTool may not be able to connect to the Internet when running in the background.

Reported Issues