Published by Artem Izmaylov on Feb 28, 2024

Report an issue with AIMP.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AIMP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Artem Izmaylov to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AIMP image 1 contact AIMP image 2

About AIMP

1. App may works incorrectly on devices based on M. I. U. I firmware.

AIMP Customer Insights

1. Remembered AIMP& was happy to see it as an Android app! Edit: Would trade "find album of 'playing now' track" ...for the current speed tool.I've been using this app for over five years, it works perfectly with my android and it rarely gives me any problem.

2. Please add visualiser as well.Finally find a music player that is so easy to adjust playback speed.

3. Huge, lovely improvement over Android's built-in music player ("File Explorer").

4. I thought it may be my phone, but those files play just fine in other music player apps.

5. This app is perfect if you need to listen to audio book or study language kind thing and need to change the speed.Very very good.

6. Highly recommendMy YouTube Music App was malfunctioning, so I decided to find a new music player app and picked this one.

7. Features include: - play music -make playlists of music -nothing else.

8. Not sure I'll ever want or need to speed up / slow down a track bit that's an option as well.

9. Instead of a queued song playing, then the playlist returning to where it was before, it keeps playing from the queued song's location.

10. No ads, a clean and easy to understand interface, and extra features like lyrics and such only if you want them.

11. and a few I tested you need dive deep in the setting to find it.

Steps to Troubleshoot & Fix AIMP Issues

1. Fix AIMP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIMP: Restarting the app will resolve most errors.
  2. Update the AIMP App. Here is how:
    1. On Android goto PlayStore » Search for "AIMP" » Open AIMP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIMP » click "UPDATE".
  3. Clear AIMP app cache: Clearing cached data will force your app to retrieve the latest data directly from AIMP servers.
    1. On Android, goto Settings » Apps » Select "AIMP" » click Storage » click "Clear Cache".
  4. Check AIMP app permissions. If any of these permissions required to use your device's features are disenabled, AIMP might not work.
  5. Uninstall and reinstall AIMP. If nothing else has worked, completely uninstall AIMP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIMP not working


2. Fix AIMP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIMP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIMP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIMP may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have all my song titles on AIMP listed first followed by the artist name. I notice when I play some of my songs, it automatically switches the name first followed by the title. How do I prevent this from happening? It only happens on various songs.

    — by Charles Campbell 2 years ago

  • Do you not have a community or knowledge base for answers

    — by Brian Gateley 2 years ago

  • I was trying to remove ringtones from my default songs list I lost everything how do I get it back on android phone

    — by Brian Gateley 2 years ago