Published by Ahead Financials, LLC

Report an issue with Ahead Money.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ahead Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ahead Financials, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ahead Money image 1 contact Ahead Money image 2

Ahead Money Customer Insights

1. Then why did you allowing us to link bank account just to scam us by Getting our Bank login and id .0 stars but not an option! had to file a despute got my money and they let me do external transfers for 2 days now they don't work! my replacement card has been mailed out twice still not received it! noone when you call can give you any answers!!! and when I email support I get the same computer generated bull! and noone will get back to me and then I proceeded to ask if tech had a number and was told no what tech dept doesn't hv phone? FRAUD!! They are denying me access to my money and no cardI cant even get past setting up a password .

2. Who knows what kind of data it stealsNah this app janky as hell, This is most likely a scammer App created to get people’s identity taken, I have never signed up for this, this card came out of nowhere, and after I typed in my information, all of a sudden it "couldn't verify my information" and said they will check back in the near future, I will sue this damn app if my information has been stolen!The app is totally garbage can't move money from external bank.

3. Don't fall for this scam.I signed up in May and never received my $10 sign up bonus, I've emailed over 5 times regarding this issue and they always say it could take up to 14 days, it's been well over 14 days.Very good service but there are one thing I have clients outside of county If ahead add bank account manually with routing number and account number then this service run very well.

4. but the app has some issue with screen compatibility with emulater.I've written four times to ask about my referrals and I always get a response asking for my referrals information and the people I referred also sent an email and as soon as we both gave the information all four times I stopped getting a response never been credited.

5. It allows me to link bank account via plaid but add money from external bank is Disable .

6. So, the only conclusion I can find is that Ahead Money is the one sending out fraudulent emails in an attempt to get me to give them my personal information so that they can steal money from me.

7. I'm grateful I didn't link my payroll, main checking account or legitimate mobile pay apps to this modern day Nigerian Prince.

8. Another email stating I would be getting a card mailed to me for my "new account".

9. Is this in beta?FRAUD!!! I got emails stating an account had been set up in my name, which I never set up.

10. I have been trying to report the fraudulent activity to Ahead Money, but they offer no way to report it.

11. I was looking to switch Banks from who I currently bank with online and it just seems like customer service is terrible.Extremely suspicious.

Steps to Troubleshoot & Fix Ahead Money Issues

1. Fix Ahead Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ahead Money: Restarting the app will resolve most errors.
  2. Update the Ahead Money App. Here is how:
    1. On Android goto PlayStore » Search for "Ahead Money" » Open Ahead Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ahead Money » click "UPDATE".
  3. Clear Ahead Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Ahead Money servers.
    1. On Android, goto Settings » Apps » Select "Ahead Money" » click Storage » click "Clear Cache".
  4. Check Ahead Money app permissions. If any of these permissions required to use your device's features are disenabled, Ahead Money might not work.
  5. Uninstall and reinstall Ahead Money. If nothing else has worked, completely uninstall Ahead Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ahead Money not working


2. Fix Ahead Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ahead Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ahead Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ahead Money may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I had the overdraft available on my account a month ago and I paid it back and now I can't use the overdraft anymore. Can you please fix it

    — by John 2 years ago