Published by adiroid

Report an issue with Smart TV Remote.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Smart TV Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of adiroid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smart TV Remote image 1 contact Smart TV Remote image 2

Smart TV Remote Customer Insights

1. This also applies to using Alex voice assistance to control basic functions of the tvUnable to get it to work my Samsung smart tv, all the help videos are also out of date, model UE49MU6470, tried M series and M series 2018 as the selection, but this doesn't work.

2. WRONG! The video did not explain one damn thing! it just showed some dude clicking on the "smart UI" icon and making dots appear on a screen! uninstallLooks like a pretty good remote would not automatically find my Samsung TV but by entering the ip address manually I was able to connect.

3. Absolute pile of rubbish.Perhaps its the fact that the remote doesn't specifically support the samsung 6 series, but the remote on the app seems to stop working within 5-10 seconds of use.

4. It can work, i made it work, but it took a very long time, the vast majority of which i spent exiting from apps on the app store which it tries to shove down your throat over and over again, and watching adverts.

5. Given the first step is turn it off and on, and the second step is get out the soldering iron, I figured maybe an app could connect, apparently I was wrong.Hi there, I have the app, and it controls the channels on my samsung TV via alexa.

6. I will check back later to see if there has been any improvementsIn the absence of a remote control, this app makes it easier to manipulate my Samsung smart tv.

7. and sometimes it fails alm together by not registering the IR option built onto the phone unless again u clear cache and reset controls and of course... these stupid pointless ads that no one looks at or instantly closes without giving it one eye glance as to what it is.It doesnt even deserve the one star i was forced to give it.

8. One just needs to scan on the LAN and the connect at ease!Only works on Samsung TV's gives no indication until you start looking through the settings.

9. It did find my tv and say it was connected, yet it still would not do a damn thing! I wasted almost 2 hours trying to figure it out and I'm pretty tech savvy! When I found a help section, it said there where videos to show how to operate.

10. the volume bottom stop working and only works if I clear cache and reset the control.

11. This app compared to other remote control apps I've tried, is the least annoying and the most straightforward.

Steps to Troubleshoot & Fix Smart TV Remote Issues

1. Fix Smart TV Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart TV Remote: Restarting the app will resolve most errors.
  2. Update the Smart TV Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Smart TV Remote" » Open Smart TV Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart TV Remote » click "UPDATE".
  3. Clear Smart TV Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart TV Remote servers.
    1. On Android, goto Settings » Apps » Select "Smart TV Remote" » click Storage » click "Clear Cache".
  4. Check Smart TV Remote app permissions. If any of these permissions required to use your device's features are disenabled, Smart TV Remote might not work.
  5. Uninstall and reinstall Smart TV Remote. If nothing else has worked, completely uninstall Smart TV Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart TV Remote not working


2. Fix Smart TV Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart TV Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart TV Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart TV Remote may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please I want to cancel the subscription

    — by Idowu abu 1 year ago

  • J want to cancel t subscription please

    — by Idowu abu 1 year ago

  • I want end my subscription

    — by Wesley James Doan 2 years ago