Published by UCWeb Singapore Pte. Ltd. on Sep 27, 2023

Report an issue with UC Browser-Safe, Fast, Private.
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Why should I report an Issue with UC Browser-Safe, Fast, Private?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of UCWeb Singapore Pte. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About UC Browser-Safe, Fast, Private

1. With the unique self-developed U4 engine and video player, UC Browser can provide you with a smooth experience no matter you are surfing, visiting websites, downloading files or watching videos. ★Upgraded Web Browsing Experience: The most recent version uses our unique self-developed U4 engine that performs 20% improvement in web connection, standard support, video watching experience, personal information security, stability, and storage management in comparison with our old versions. ★Fast Download: Our servers speed up and stabilize downloads.

2. It helps you visit webpages Ad-Free on your android devices. ★Smooth Video playing: With the self-developed video player and unique technology, UC Browser provides you with an excellent video playback experience. ★Incognito Mode: Browsing without leaving any history, cookies, caches, etc.

3. You can even enjoy the fun of watching unfinished videos without waiting until the download completes. ★Small Window Mode: Our small window mode enables the video window to be moved apart from the webpage, and hanged on top of the screen, while you expect to chat with friends, shop online or participate in other activities without video watching interruption. ★Video Playing in Background: Videos can be played in the background easily with just one tap.

4. Incognito mode makes your browsing and watching experience perfectly private and secret. ★Facebook Mode: This unique feature speeds up Facebook regardless of your network condition.

5. You can enjoy listening to the videos when you are doing other things with the phone. ★Data Saving: UC Browser compresses data, speeds up navigation and helps you save a lot of cellular data traffic.

6. The more you browse, the more data you can save with UC Browser. ★Ad Block: Ad block functionality blocks different forms of ads that affect your browsing experience.

7. UC Browser always finds the way to increase your network speed. ★Night Mode: Switch to night mode on UC Browser to read more comfortably at night.

8. It takes less time to download videos in UC Browser.

9. If any disconnection or interruption occurs, UC Browser can continue downloading from the breakpoint.

10. It is designed for an easy and excellent browsing experience.

11. UC Browser is a fast, smart and secure web browser.

UC Browser-Safe, Fast, Private Customer Insights

1. Unless this is fixed with another update, I'll be looking for an alternative browser to use.Absolutely LOVE this app or at least I did when it loaded the pages faster/better, such as how I recently tried playing a video only to have it crash and myself being trapped with in that screen with no hope of reloading the page or getting out of the frozen screen(outside of having to exit cancel the program and loading it up again 😓.

2. This morning I noted that while listening to a pod cast, if one turns off the screen the audio stops.Doesn't deserve a star, why is the high rating for a browser that makes your browsing vulnerable to all kinds of predators.

3. The forward button has been replaced with a non removable share button, pausing videos now shows an in app ad, the toolbar often times appears in fullscreen video and disappears from non full screen browsing (a bug that's been around for years).

4. Also, while I don't mind the built in video player, I noticed that, at least on some sites, it would cause an issue where if you tried to full screen the video too fast it would just show a black screen.

5. It doesn't seem like things will get any better either.The built in UC ads (not website ads) are encoded as video, so I either get a prompt to allow video over cell data, or the video "plays" as you browse and automatically pauses music playing in the background.

6. Fix those and you got my vote, I'll check in again by the end of the year 😁.I've been using UC Browser for years and set it as a default app.

7. It took many years, but finally, somebody got it right! A+From my experience using this browser on multiple devices I have to say that this browser is really not that good.

8. Firstly I have not been able to import bookmarks from any other browser.

9. Anyways, it's pretty slow on most of my devices and even on the one device where it wasn't slow, it's still not the fastest browser I've used.

10. The only reason I'm giving this browser three stars instead of two is because it's the only browser I know of that can download torrents, I didn't actually try downloading any torrents though.

11. The worse thing they made the link share at the top in the pop-up menu very close to where you choose to open in a new window, wanting you to hit it by mistake due to the little space in between.Used it for four years, was perfect but as of late it kept adding a bunch of clutter.

Steps to Troubleshoot & Fix UC Browser-Safe, Fast, Private Issues

1. Fix UC Browser-Safe, Fast, Private Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UC Browser-Safe, Fast, Private: Restarting the app will resolve most errors.
  2. Update the UC Browser-Safe, Fast, Private App. Here is how:
    1. On Android goto PlayStore » Search for "UC Browser-Safe, Fast, Private" » Open UC Browser-Safe, Fast, Private » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UC Browser-Safe, Fast, Private » click "UPDATE".
  3. Clear UC Browser-Safe, Fast, Private app cache: Clearing cached data will force your app to retrieve the latest data directly from UC Browser-Safe, Fast, Private servers.
    1. On Android, goto Settings » Apps » Select "UC Browser-Safe, Fast, Private" » click Storage » click "Clear Cache".
  4. Check UC Browser-Safe, Fast, Private app permissions. If any of these permissions required to use your device's features are disenabled, UC Browser-Safe, Fast, Private might not work.
  5. Uninstall and reinstall UC Browser-Safe, Fast, Private. If nothing else has worked, completely uninstall UC Browser-Safe, Fast, Private then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UC Browser-Safe, Fast, Private not working


2. Fix UC Browser-Safe, Fast, Private Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UC Browser-Safe, Fast, Private be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UC Browser-Safe, Fast, Private not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UC Browser-Safe, Fast, Private may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello. I need help with your browser. It is not downloading.

    — by Izundu Howard 3 years ago