Published by Riyad Bank

Report an issue with RB SA Token.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RB SA Token?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Riyad Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

RB SA Token Customer Insights

1. Not workingالتطبيق غير قابل للتفعيل حيث ان رمز التفعيل في التطبيق مكون من ١٨ خانة بينما صفحة طلب المشفر في الموقع تحدد رمز التفعيل بما لا يزيد عن ١٧ و بذلك لا يمكن تفعيل التطبيق و أيضاً تؤدي المحاولة الفاشلة للتفعيل إلى إيقاف اسم المستخدم و الحاجة إلى إعادة تنشيطه من جديد و تغيير كلمة السر.

Steps to Troubleshoot & Fix RB SA Token Issues

1. Fix RB SA Token Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RB SA Token: Restarting the app will resolve most errors.
  2. Update the RB SA Token App. Here is how:
    1. On Android goto PlayStore » Search for "RB SA Token" » Open RB SA Token » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RB SA Token » click "UPDATE".
  3. Clear RB SA Token app cache: Clearing cached data will force your app to retrieve the latest data directly from RB SA Token servers.
    1. On Android, goto Settings » Apps » Select "RB SA Token" » click Storage » click "Clear Cache".
  4. Check RB SA Token app permissions. If any of these permissions required to use your device's features are disenabled, RB SA Token might not work.
  5. Uninstall and reinstall RB SA Token. If nothing else has worked, completely uninstall RB SA Token then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RB SA Token not working


2. Fix RB SA Token Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RB SA Token be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RB SA Token not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RB SA Token may not be able to connect to the Internet when running in the background.

Reported Issues