Published by Pepi Play on Nov 20, 2024

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Why should I report an Issue with Pepi Hospital: Learn & Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pepi Play to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pepi Hospital Customer Insights

1. Good part of my childhood, I played this ALLLLL the time! This is honestly the best pepi game out there, and I hope for many more pepi games in the future.I love this game I'm 7 and I love this game the thing I don't like is where there is ads but it's a really good game to play for like 3 or 4 but yea it's a really good game 5 stars Hope's this helps bye from Sofia :)))Its a really fun experience of this game.

2. Thank you.I love the game! I know a lot of hard work is put in the game! And I love the context, the ads are mostly 5 sec so I'm not worried about those at all!! Amazing game, keep up the hard work!the game was very nice but we have to buy some of the floors only two floors are unlocked ๐Ÿ”“ for you but you can buy those floors with ad to so I will give it three stars .I decided to download again.

3. Im not trying to compare but In toca, only house and extra worlds are money aand cheap (20 dollars was the highest) but this game is also cheap woth 4 dollars for another floor.

4. In this game only 2 rooms (on the same floor) are free! I dont like that one bit.

5. This game teach us a lot of things about doctors and how they help sick people to get better.

6. This game is very helpful for children.

7. This game inspirational.

8. But atleast make another floor free.

9. Except tocas places to go are free.

10. It helps children to take care of themselves.

11. Its like Toca Boca.

Steps to Troubleshoot & Fix Pepi Hospital Issues

1. Fix Pepi Hospital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pepi Hospital: Restarting the app will resolve most errors.
  2. Update the Pepi Hospital App. Here is how:
    1. On Android goto PlayStore » Search for "Pepi Hospital" » Open Pepi Hospital: Learn & Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pepi Hospital » click "UPDATE".
  3. Clear Pepi Hospital: Learn & Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Pepi Hospital servers.
    1. On Android, goto Settings » Apps » Select "Pepi Hospital: Learn & Care" » click Storage » click "Clear Cache".
  4. Check Pepi Hospital app permissions. If any of these permissions required to use your device's features are disenabled, Pepi Hospital might not work.
  5. Uninstall and reinstall Pepi Hospital. If nothing else has worked, completely uninstall Pepi Hospital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pepi Hospital not working


2. Fix Pepi Hospital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pepi Hospital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pepi Hospital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pepi Hospital may not be able to connect to the Internet when running in the background.

Reported Issues