Published by 247.ai on Dec 20, 2023

Report an issue with [24]7.ai Connect.
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Why should I report an Issue with [24]7.ai Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 247.ai to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact [24]7.ai Connect image 1 contact [24]7.ai Connect image 2

About [24]7.ai Connect

1. Connect is a container app that will provide its users notifications and self-serve options from various applications & tools used at [24]7. ai and is aimed to become the one-stop-shop for all notifications & self-serve modules, along with access to their QR code.

2. All who are connected to [24]7. ai and who have the required access from [24]7. ai can use this app for the QR code related needs, and to receive alerts & updates on the go, and take necessary action right from their mobile device.

[24]7.ai Connect Customer Insights

1. I have changed the password 'N' number of times, but nothing helps! And end up loosing a track of my records Not at all helpful.This app if f***, automatically it will logout am I am trying to login but its not working and I got msg (not utilized scheduled pickup cab like that ) what can I do app is not working how should I tellAPP NEEDS TO HAVE COMPATIBILITY FOR ONE PLUS 7T MOBILE: I recently bought a One plus 7t mobile.

2. You can make it paper less for the cab.. No issues with that but unless and until you make the "server error" that always pops up gone please make sure we have the message notifications for the cab schedules cause I don't have time to go to the transport everytime reporting to avoid non-adherence.It's not user friendly .

3. I hope our feedbacks are considered.Unable to cancel the cab pickup prior 4-5 hours for the scheduled login time during medical emergencies in the TMS tile option.

4. But the issue hasn't been cleared yet.I do not know who's idea it is to avoid the message notifications along with the paper display for the cab schedules.. It just sucks.

5. Please get this fixed as soon as possible.Even though I tried logging in from my NT id it's showing failed and without this app I cannot contact the transport issue and my profit pal.

6. It is showing me the error as "server connectivity issue".

7. I have been trying to log in to the app from past 1 month, but nothing works.It always shows me the error as - authentication failed.

8. This issue is from last one week, either it gets just the buffering and doesn't show or pop-up anything nor it works properly.

9. It is showing authentication failed, even after providing the correct details.

10. Even after all the troubleshooting steps n technical guidance, still unable to login.

11. Please fix this ASAP as i had got Non-adherence messages for pickup multiple times due this issue.

Steps to Troubleshoot & Fix [24]7.ai Connect Issues

1. Fix [24]7.ai Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart [24]7.ai Connect: Restarting the app will resolve most errors.
  2. Update the [24]7.ai Connect App. Here is how:
    1. On Android goto PlayStore » Search for "[24]7.ai Connect" » Open [24]7.ai Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for [24]7.ai Connect » click "UPDATE".
  3. Clear [24]7.ai Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from [24]7.ai Connect servers.
    1. On Android, goto Settings » Apps » Select "[24]7.ai Connect" » click Storage » click "Clear Cache".
  4. Check [24]7.ai Connect app permissions. If any of these permissions required to use your device's features are disenabled, [24]7.ai Connect might not work.
  5. Uninstall and reinstall [24]7.ai Connect. If nothing else has worked, completely uninstall [24]7.ai Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing [24]7.ai Connect not working


2. Fix [24]7.ai Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make [24]7.ai Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to [24]7.ai Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, [24]7.ai Connect may not be able to connect to the Internet when running in the background.

Reported Issues