Published by Twelve APP on Mar 12, 2024

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Why should I report an Issue with Yubo: Make new friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Twelve APP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Yubo: Make new friends image 1 contact Yubo: Make new friends image 2

Yubo Customer Insights

1. It won't let me stretch the age range past there.I think this app is a great way to find people to talk to, sometimes it may be a little hard but it's simple swipe left and right features, including when someone likes you to, they pop up on your screen, makes it a fun and and feel good experience.

2. I downloaded the app and when I went to swipe left or right I couldn't read the photos before the screen started moving saying swipe left or right and it wouldn't stop and it says 11 people added me but I couldn't see who they were unless I payed to see.

3. I've made such great friends on here and have even found me a best friend, I get on pretty much everyday just to hang with them and also meet new people.

4. Want to make friends in your area easier? Use swipe, but it'll cost you to chat with the people who have swiped on you, even though it's one of the main features you see.

5. I have tried restarting my phone, logging in and out, and uninstalling and reinstalling and have had no luck fixing it which is very disappointing.It's okay, not great, you do end up meeting people.

6. Like I said, great app but it really tends to get on my nerves when I'm typing a long paragraph and I can't send it because it deletes it once I leave it to reopen it.I've been using the app without a problem, but I recently went on and all of my requests and conversations disappeared.

7. Plus you can't see who adds you as a friend without buying or watching ads(which is absurd in my opinion).love this app, a dark mode would be great! however the ads get mildly annoying when you're swiping.

8. (saw the response, hence the edit to be more direct) More reviews see this problem & they still have no regards to themI really like the app, and all the cool features it has, but one thing that is keeping me from giving it 5 stars is the fact that sometimes when I type something to one of my matches, it just doesn't let me type.

9. Also, I keep getting the same people showing up that I keep swiping left on 2 or 3 times, and it gets annoying.

10. Im not sure if it was me, but it seemed like no one wanted to have a conversation, most of the time people would never reply.The idea for this app is pretty good but it's just poorly done.

11. It did have a fairly simple lay out, and made it easy to friend people.

Steps to Troubleshoot & Fix Yubo Issues

1. Fix Yubo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yubo: Restarting the app will resolve most errors.
  2. Update the Yubo App. Here is how:
    1. On Android goto PlayStore » Search for "Yubo" » Open Yubo: Make new friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yubo » click "UPDATE".
  3. Clear Yubo: Make new friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Yubo servers.
    1. On Android, goto Settings » Apps » Select "Yubo: Make new friends" » click Storage » click "Clear Cache".
  4. Check Yubo app permissions. If any of these permissions required to use your device's features are disenabled, Yubo might not work.
  5. Uninstall and reinstall Yubo. If nothing else has worked, completely uninstall Yubo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yubo not working


2. Fix Yubo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yubo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yubo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yubo may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My complaint is, most people who go stream on this app, are in fact girls,,, you should make it where, you get to choose what gender you want to see and lastly,,,,, it should be where you get to choose, if you watching a stream, what streams are there?, Like how are you going to know well yeah the title but, if I want to look at a streamed that someone is doing, that relates to football I want to big that one you get Lansing so thank you

    — by Markus 1 year ago

  • My account has been banned for absolutely no reason. I haven’t even been on much today and i went on there and it said my account was banned, im really upset about it cause i have friends on there that i like talking to and keeping up with.

    — by Angel 2 years ago

  • My message is I've been banned for a whole year on yubo and never got my account unbanned and don't know what I did and can u please unban me If the app or person running it gets this

    — by Madison 2 years ago