contact Luno - Bitcoin & Crypto Wallet

Contact Luno - Bitcoin & Crypto Wallet

Published by Luno
Updated: Mar 23, 2023



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Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Luno - Bitcoin & Crypto Wallet?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Luno to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Luno - Bitcoin & Crypto Wallet Features and Description

Trust Luno & Trade Cryptocurrency Securely Crypto investments are secure with Luno: Buy Bitcoin & other digital currencies. Learn to invest with Luno & start investing in crypto & BTC wallets & USDC wallets today Trust Luno: Easy & Secure Crypto Investment Strategy to Invest, Buy, Store, Explore & Earn Cryptocurrencies including Bitcoin (BTC) & Ethereum with the Latest Crypto News Buy Bitcoin & Buy Crypto Easily with Luno New to Bitcoin? An advanced cryptocurrency trader? Want the latest crypto news? Luno crypto exchange app makes it fast to buy, sell, and store your crypto. Get instant access to cryptocurrencies, including Bitcoin (BTC) & Ethereum (ETH), with no need to understand how to buy & sell Bitcoin. Luno’s investment secure features include: Secure Luno crypto wallet Safely sell & buy Bitcoin Trustworthy crypto trading exchange Instantly withdraw & sell crypto Low financial friction Secure BTC wallet and USDC wallet With over 10 million customers in 40+ countries, Luno crypto exchange app is here to simplify & help with your crypto trading journey. Whether you buy your first Bitcoin, execute a cryptocurrency trading strategy or want crypto news. Our crypto wallet, instant sell & buy Bitcoin service & crypto trading exchange provides a secure platform to learn & buy Bitcoin & digital currencies like Ethereum. New to cryptocurrency? New to BTC Wallets and USDC Wallets? Have no time to commit to trading? Our instant buy & sell feature takes out the complexity of crypto trading & teaches you how to buy crypto with our crypto wallet. With price alerts, you'll receive notifications to stay on top of your Bitcoin investment. Set Bitcoin Price Alerts or Utilise Advanced Charting From advanced cryptocurrency charting to Bitcoin price updates, Luno crypto exchange app offers it all. Set price alerts to stay on top of your investment so if the market moves you can buy crypto, or plan for the next Bitcoin price move in advance through our crypto trading platform & crypto wallet. Stay Up To Date On The Latest Crypto News Want the latest crypto news? Do you know about other cryptocurrencies such as Ethereum? Have you heard people talk about blockchain wallets & coins? Learn to invest with Luno & start investing in crypto. You’ll learn about how to buy crypto & buy bitcoin on our crypto investing platform. Luno is more than a crypto trading & investing platform. Learn to buy crypto & about crypto with our Explore section featuring the latest crypto news, updates & cryptocurrency learning platform. Safely Secure Your Cryptocurrency Funds with our Crypto Wallet & BTC Wallets Luno has been a trusted trader in cryptocurrency for almost as long as Bitcoin, building one of the world’s most sophisticated Bitcoin security systems & has never been compromised & is the most licensed crypto platform globally. Want to learn about blockchains or crypto wallets? Do you know how to sell & buy Bitcoin? Luno focuses on security & user safety, providing simple & safe crypto trading & a way to store & buy crypto. Whether a Bitcoin Wallet, Ethereum Wallet or another crypto wallet you can sleep easy knowing your cryptocurrency is safe, with no need to worry about losing your Private Keys to your crypto wallet. Luno has safe online currency transactions and is audited by Mazars to ensure that your investments are real and safe. Luno creates a safe & simple experience for customers as they begin their journey to buy crypto. Whether you need a secure Bitcoin Wallet or crypto wallet, an easy way to Buy Bitcoin (BTC) or Cryptocurrencies such as Ethereum (ETH), an advanced crypto trading platform, or a safe space to explore & learn about Bitcoin & cryptocurrencies or just about the latest crypto news. Supported by the power of blockchains Luno provides a safe & secure crypto investing platform. Investing in cryptocurrency may result in the loss of capital as the value can fluctuate.

contact Luno - Bitcoin & Crypto Wallet image 2   contact Luno - Bitcoin & Crypto Wallet image 2

Troubleshoot and Solve Common Luno Issues


How to Fix Luno Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with Luno, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Luno is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Luno user reports here >>. If other users are reporting that Luno is down, you'll need to wait until Luno itself fixes the issue.

  2. Clear Luno app cache: Clearing cached data will force.....

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi. I just sent 7,000 NGN worth of btc to my Roqqu wallet an hour and 30 minutes ago and it hasn’t been received but it has been confirmed on my Luno account that it has been sent but it hasn’t come. Please help

    — by Ayaks 1 year ago


  • I have been waiting for my my identity information to be verified. Its taken over 2 weeks and no new updates. My wife cleared hers in less than a day. Please help

    — by Hilmi Lockman 2 years ago


  • Hello, please the 21 ripple am sending to rHxsZo42NrTq1hC9dcnS8KAuvc8LrNdbpn have been pending since
    22 February 2021. How can it reach the recipient or be returned

    — by Victor 2 years ago





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