Published by Grupo Netshoes on Mar 7, 2024

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Why should I report an Issue with Netshoes: Loja de Esportes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo Netshoes to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Netshoes: Loja de Esportes

1. Na loja de roupas e calçados Netshoes, você encontra ofertas e descontos das melhores marcas para fazer suas compras online com economia e se manter sempre conectado com a moda esportiva.

2. E além de aproveitar as melhores ofertas em nossa loja de roupas esportivas, aproveite também nossas ofertas e promoções de suplementos: whey protein, creatina e tudo que você precisa para o seu treino!

3. Não importa se você deseja comprar camisas de time, suplementos, tênis, chuteiras ou camisetas de futebol: você sempre encontrará a promoção perfeita para você.

4. Aqui na loja de esportes online Netshoes você encontra promoções de equipamentos para treinar onde preferir, em casa, na academia ou ao ar livre.

5. Em nossa loja de esportes online, você também encontra vários acessórios, como bonés, meias, mochilas e camisas de time.

6. Na loja online Netshoes você encontra o maior catálogo de tênis, roupas masculinas e femininas, além de calçados esportivos!

7. Fique sempre por dentro das melhores ofertas de produtos esportivos, suplementos, chuteiras, camisetas de futebol e camisetas de time de acordo com o que você mais gosta.

8. Baixe nosso app de compras online e encontre em um só lugar tudo o que você procura para praticar seu esporte preferido com promoções e ofertas incríveis.

9. Em nossa loja online você encontra um catálogo completo com as melhores marcas de produtos esportivos.

10. São milhares de produtos esportivos para você fazer suas compras online com promoções exclusivas!

11. São diversas opções de bolas de todas as modalidades, bicicletas, patins, raquetes, mochilas, luvas e muito mais para fazer suas compras online com frete grátis em vários produtos.

Netshoes Customer Insights

1. Best ever appThis app is magnific... It's great fun, easy to use and do your shopping on the web.Even if you disable all notifications, the app continues to send them deliberately.I don't know if it was an update failure or if it is normal, but seriously, do you force us to buy at least two more products that we don't even want?I've bought many things through the app and I had such a great experience at allI lost some cash over this app, i did buy lots of things, very fast shippingI'm trying to change my Credicard to another one, but i can't find the option AT ALL.

2. Unable to use most of my cards to pay and when I can my orders are always cancelled, even after I am called (which ha happened evrytime) and confirm my details.

3. Don't buy from this company!Very bad, no respect with the client!!! I've purchased a product almost one month ago, and until now didn't received.

4. One cannot simply buy one product, another product is always automatically chosen for you and you have to buy (and pay) for both! This is laughable.

5. Has good prices and good promotions.

6. I'm still looking for a way to get my money back.I love to buy there.

7. I always be there buying supplements aheuah .

8. When I make complaints nothing can be done and I am always just told to try again.

9. Deleting the app.This app is ridiculous.

Steps to Troubleshoot & Fix Netshoes Issues

1. Fix Netshoes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Netshoes: Restarting the app will resolve most errors.
  2. Update the Netshoes App. Here is how:
    1. On Android goto PlayStore » Search for "Netshoes" » Open Netshoes: Loja de Esportes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Netshoes » click "UPDATE".
  3. Clear Netshoes: Loja de Esportes app cache: Clearing cached data will force your app to retrieve the latest data directly from Netshoes servers.
    1. On Android, goto Settings » Apps » Select "Netshoes: Loja de Esportes" » click Storage » click "Clear Cache".
  4. Check Netshoes app permissions. If any of these permissions required to use your device's features are disenabled, Netshoes might not work.
  5. Uninstall and reinstall Netshoes. If nothing else has worked, completely uninstall Netshoes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Netshoes not working


2. Fix Netshoes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Netshoes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Netshoes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Netshoes may not be able to connect to the Internet when running in the background.

Reported Issues

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