Published by Lojas Renner on Nov 28, 2023

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Why should I report an Issue with Lojas Renner - Comprar Roupas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lojas Renner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lojas Renner - Comprar Roupas

1. Encontre a loja mais próxima e confira de perto as opções de roupas femininas, masculinas e plus size, moda infantil, produtos de beleza, calçados, lingeries e perfumes importados!

2. A maior variedade em roupas femininas, masculinas e moda infantil, como calças, camisas, casacos, blusas, shorts e vestidos, está na Renner.

3. Encontre roupas femininas e masculinas, peças Ashua, calçados, perfumes importados e produtos de beleza, com a facilidade que só o APP Renner oferece.

4. Compre roupas, calçados, lingeries, perfumes importados e produtos de beleza, e escolha entre receber em casa ou retirar na loja, sem taxas.

5. Compre roupas femininas e masculinas, calçados e produtos de beleza, e aproveite vantagens exclusivas com seu Cartão Renner!

6. Baixe o APP e encontre calças, vestidos, blusas, shorts, lingeries, camisas e casacos Ashua!

7. Escaneie a etiqueta e encontre blusas, camisas, shorts, calças, casacos e vestidos do mesmo modelo, no seu tamanho.

8. No Blog, você encontra dicas de moda e beleza, e fica por dentro das melhores promoções, como a Black Friday.

9. Confira também o melhor da moda infantil e plus size, além de lingeries e perfumes importados.

10. Encontrou as calças, blusas, shorts, camisas, casacos e vestidos que procurava?

11. Assim, durante promoções como a Black Friday, você garante o melhor preço com apenas alguns cliques.

Lojas Renner Customer Insights

1. So instead of complaining, learn our language, a lot of buying apps do not have in Portuguese, what do I do??? I HAVE A DICTIONARY WITH ME...I can't understand this language, and I don't know how to change it to English, you need a universal sign right at the front page, or just make it the same language as the phone it's installed atquality very good, washes well and fits great.Filters and navegability are terrible!Easy and simple to useSearching for cheapers productsThis app I not English but products are very niceIt was a good surprise.

2. The rewards are prompt, I have only gtten one reward so far and hope it continues being promptPeople are writing that they cannot understand Portuguese, first, go get a dictionary, second, when we go to America or any country that we need to speak English, we MUST KNOW THEIR LANGUAGE, OR THEY WON'T HELP US, many of them do not have the guts to learn Portuguese.

3. I emailed them like 100x about my purchase that has been delivered to the wrong address and they answered me same thing over and over again WORST APP EVER! customer service SUCKS!kkThis is a good app for making money listening to music, playing games and taking surveys.

4. I lose lots of points cuz I miss check in while sleeping and listening to music but I am ok with that.

5. Locks up or crashes on occasion, expecially when playing games threw the app.

6. I wish there was more to read other then the news, an example would be books.

7. Browsing for stuff to get points I have not tried yet.

8. I've loved to buy through the app.

Steps to Troubleshoot & Fix Lojas Renner Issues

1. Fix Lojas Renner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lojas Renner: Restarting the app will resolve most errors.
  2. Update the Lojas Renner App. Here is how:
    1. On Android goto PlayStore » Search for "Lojas Renner" » Open Lojas Renner - Comprar Roupas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lojas Renner » click "UPDATE".
  3. Clear Lojas Renner - Comprar Roupas app cache: Clearing cached data will force your app to retrieve the latest data directly from Lojas Renner servers.
    1. On Android, goto Settings » Apps » Select "Lojas Renner - Comprar Roupas" » click Storage » click "Clear Cache".
  4. Check Lojas Renner app permissions. If any of these permissions required to use your device's features are disenabled, Lojas Renner might not work.
  5. Uninstall and reinstall Lojas Renner. If nothing else has worked, completely uninstall Lojas Renner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lojas Renner not working


2. Fix Lojas Renner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lojas Renner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lojas Renner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lojas Renner may not be able to connect to the Internet when running in the background.

Reported Issues