Published by Mobills Inc. on Nov 27, 2023

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Why should I report an Issue with Mobills: Budget Planner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobills Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mobills: Budget Planner image 1 contact Mobills: Budget Planner image 2

Mobills Customer Insights

1. I do find it odd that my default language is English but they keep sending me notifications in Spanish, and I wish the money in the "budget" section would count towards your monthly balance.

2. After spending more than an hour inputting information i will have to delete the app because of the ghost app running in the background.I like that you can use the mobile app as well as the web version for when you really want to sit down and go through your finances and clean things up if needed.

3. That being said if you enter in a title manually it recognizes if you have put it in before and fills in the rest! Overall Great App!I pay premium to use it on several devices and they are all out of sync! Also a category simply disappeared.

4. One issue I have come across: With English language set as the default language, I have come across several areas that still appear in Portuguese or another language on the web version of this app.

5. It might, and maybe I just don't know how to do that but it can be a bit of a hassle to have to plug "placeholder" transactions in order to have it reflect in the leftover category.The app isnt 100% translated to English.

6. It is not nessesary to buy premium but it's always an option, although what a better place to figure out if you can afford it? I really wish you didn't have to manually put in all expenses for each month and instead let you copy into the next month.

7. It is missing one prominent feature as well: multiple currency account support.

8. I would make a reasonable one- time payment to unlock all of the paid features though.

9. 2 stars because I input a lot of information before being told that I cannot add more sub-categories in the free option.

10. Lots of ads asking you to pay 4.99 per month:( Im budgeting so that I can save money, not spend it! The request for 4.99 pops up when someone trys to enter more than one credit card.

11. Just the ease of moving through the menus to edit transactions and stuff is not so easy.

Steps to Troubleshoot & Fix Mobills Issues

1. Fix Mobills Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mobills: Restarting the app will resolve most errors.
  2. Update the Mobills App. Here is how:
    1. On Android goto PlayStore » Search for "Mobills" » Open Mobills: Budget Planner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mobills » click "UPDATE".
  3. Clear Mobills: Budget Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Mobills servers.
    1. On Android, goto Settings » Apps » Select "Mobills: Budget Planner" » click Storage » click "Clear Cache".
  4. Check Mobills app permissions. If any of these permissions required to use your device's features are disenabled, Mobills might not work.
  5. Uninstall and reinstall Mobills. If nothing else has worked, completely uninstall Mobills then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mobills not working


2. Fix Mobills Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mobills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mobills not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mobills may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription under Elizabethhduyenn@redacted.

    — by Elizabeth Nguyen 2 years ago