Published by Confidence Corretora de Câmbio on Dec 18, 2023

Report an issue with Confidence Câmbio.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Confidence Câmbio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Confidence Corretora de Câmbio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Confidence Câmbio

1. Com um novo layout e recursos intuitivos, nosso aplicativo foi pensado para muito mais segurança e praticidade em suas operações. - Abasteça sua conta global, efetue transferências e pagamentos internacionais de forma simples e rápida! - Você pode comprar euro, dólar e muito mais!

2. Agora ficou ainda mais fácil comprar moedas estrangeiras, abastecer sua conta global, fazer transferências internacionais e muito mais pelo celular.

3. Praticidade e segurança para você efetuar compras e saques no exterior. - Encontre a loja mais próxima por geolocalização. -Login por biometria.

4. São mais de 20 tipos de moedas estrangeiras em espécie e você pode receber em casa! - Faça recargas e consulte o saldo do seu cartão pré-pago internacional.

5. Tudo o que você precisa para suas viagens e negócios internacionais está aqui!

6. Muito mais segurança para você!

7. O app Travelex Confidence para câmbio e transações internacionais está de cara nova!

8. Tudo o que você precisa em um único aplicativo, na palma da sua mão. *Consulte a disponibilidade do serviço de delivery em sua região pelo app.

Confidence Câmbio Customer Insights

1. I am so mad at the lady that helped me or advised me to open it cos I cannot do anything without knowing what I am reading!My cards shortcut isn't working in the newest version, as of February 2023Like always great experience.

2. Very efficient!Great app, easy to handle and information at the ready.Fixed: allowed to use my cell phone in USA.

3. Thanks for allowing me to use my own US cell phone.Excellent and convenient way of managing your Travelex prepaid Mastercard.Love the service.

4. When I asked about it in the help center, no one could explain what that extra 2,21BRL is, why it is unaccounted for.

5. The attendants Jefferson, Ana Paula, Valquiria 👏👏👏👏👏 excellent service.

6. Very dependable and efficient.Practice, easy and fastFast and straight! I liked it.

7. "Confidence" app.It is written in foreign language! I cannot understand anything.

8. Thank you!!! Great support and fast solution.

9. Still when I change the input value for USD to 1, it equals to 7,36BRL.

10. 2,21BRL for each dollar is unaccounted for.

11. After 4 times they said I would be directed to another sector to answer me, I wasn't.

Steps to Troubleshoot & Fix Confidence Câmbio Issues

1. Fix Confidence Câmbio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Confidence Câmbio: Restarting the app will resolve most errors.
  2. Update the Confidence Câmbio App. Here is how:
    1. On Android goto PlayStore » Search for "Confidence Câmbio" » Open Confidence Câmbio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Confidence Câmbio » click "UPDATE".
  3. Clear Confidence Câmbio app cache: Clearing cached data will force your app to retrieve the latest data directly from Confidence Câmbio servers.
    1. On Android, goto Settings » Apps » Select "Confidence Câmbio" » click Storage » click "Clear Cache".
  4. Check Confidence Câmbio app permissions. If any of these permissions required to use your device's features are disenabled, Confidence Câmbio might not work.
  5. Uninstall and reinstall Confidence Câmbio. If nothing else has worked, completely uninstall Confidence Câmbio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Confidence Câmbio not working


2. Fix Confidence Câmbio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Confidence Câmbio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Confidence Câmbio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Confidence Câmbio may not be able to connect to the Internet when running in the background.

Reported Issues