Published by 13cabs on Nov 1, 2023

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Why should I report an Issue with Silver Service: Chauffeur Taxi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 13cabs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Silver Service: Chauffeur Taxi

1. Choose Silver Service for all your luxury taxi, chauffeur service, airport transfer, and executive transfer needs.

2. In fact, when you book an airport transfer, executive transfer, or any ride through the Silver Service app, you receive a price guarantee.

3. With the Silver Service app, booking a luxury taxi or chauffeur service has never been easier.

4. Experience Australia's premium taxi and chauffeur service with Silver Service.

5. Experience a luxury taxi service with fair and guaranteed pricing.

6. With the MyDriver feature, save and request your favourite taxi drivers for future trips, ensuring a personalized chauffeur experience every time. Have an urgent package?

7. Choose Silver Service for a safe and secure ride.

8. Our prestigious fleet of luxury taxis and professional drivers are here to provide you with top-notch executive transfers, airport transfers, and more.

9. Trust Silver Service for timely deliveries.

10. Whether it's documents or a precious item, our luxury taxis ensure it reaches its destination promptly.

11. Your personal details remain confidential within the app, and our Australian call centre is available 24/7 with just a single tap.

Silver Service Customer Insights

1. Wait time for call centre to fix any issues is too long! I tried biking a taxi for 20 mins this morning with no luck ... I'm now sitting in an uber where the app, booking experience and wait time was flawless! Please get your app fixed!awsome app and service.

2. The recent changes to this app have driven this long-term loyal Silver Service user to other providersI downloaded this app as an alternative to uber to book a taxi for an early flight.

3. Apparently making an advance booking for a taxi to pick you up at a specific time, which is then charged to your card up front, does not mean that a taxi will turn up then.

4. Lastly, have tried to set home address several times but it just doesn't save it.Faraz from Silver Service Taxi is awesome.

5. Trip was nearly $10 more than the high end estimate (after taking toll into consideration which I guess is not included in estimate) despite being 7am on a public holiday with near zero traffic.

6. only can service I useI used to be able to simply book a cab with this app.

7. The schedule option is a 'schedule to find a cab' option rather than a 'book a cab' option.

8. I don't want to use uber.A dangerous app to rely on if you need to get somewhere.

9. Arrived on time, friendly & helpful.

10. For shame.Since the app has been updated with auto-pay I have been double charged twice.

11. Never again will I rely on this "service"This app is terrible.

Steps to Troubleshoot & Fix Silver Service Issues

1. Fix Silver Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Silver Service: Restarting the app will resolve most errors.
  2. Update the Silver Service App. Here is how:
    1. On Android goto PlayStore » Search for "Silver Service" » Open Silver Service: Chauffeur Taxi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Silver Service » click "UPDATE".
  3. Clear Silver Service: Chauffeur Taxi app cache: Clearing cached data will force your app to retrieve the latest data directly from Silver Service servers.
    1. On Android, goto Settings » Apps » Select "Silver Service: Chauffeur Taxi" » click Storage » click "Clear Cache".
  4. Check Silver Service app permissions. If any of these permissions required to use your device's features are disenabled, Silver Service might not work.
  5. Uninstall and reinstall Silver Service. If nothing else has worked, completely uninstall Silver Service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Silver Service not working


2. Fix Silver Service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Silver Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Silver Service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Silver Service may not be able to connect to the Internet when running in the background.

Reported Issues

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