Contact Collector Customer Service

Why should I report an Issue with Collector - Dimensions Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Applauz Media Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. this is helpful for charctersWell done! Works way better than the garbage app released by WBGood app for tracking the collection though they are slow to update as the next wave came out 4 days ago and still nothing.

2. Other than that it works for me.Don't buy the "upgrade." Although the app is decent and the upgrade is not terribly pricey, I find it ironic that the first thing I see after paying to eliminate the ads is an an ad.

3. There is at least one better Dimensions app out there, so spend your money accordingly.I hate being harassed about buying the ad-free version whenever I open the app.

4. It would also be nice to have better pictures than just the baggies for those two.Needs to be updated with new DLCsMore like 4 1/2 stars, but I'll round up.

5. Would rather have everything sorted by wave #, and the ads every 2 minutes are a pain, but oh well.Great app.

6. Better for keeping track of sets than the official app, plus building instructions for everything.

7. Otherwise a decent Dimensions collector app.

8. Maybe add a collection summary with ability breakdown.

9. Have know about the release for months so should have been on the app well before release.

10. Supergirl and Green Arrow are NOT year 1, however.

11. Paid for full version.

1. Fix Collector Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Collector: Restarting the app will resolve most errors.
2. Update the Collector App. Here is how:
   1. On Android goto PlayStore » Search for "Collector" » Open Collector - Dimensions Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Collector » click "UPDATE".
3. Clear Collector - Dimensions Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from Collector servers.
   1. On Android, goto Settings » Apps » Select "Collector - Dimensions Edition" » click Storage » click "Clear Cache".
4. Check Collector app permissions. If any of these permissions required to use your device's features are disenabled, Collector might not work.
5. Uninstall and reinstall Collector. If nothing else has worked, completely uninstall Collector then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Collector not working

2. Fix Collector Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Collector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Collector not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Collector may not be able to connect to the Internet when running in the background.