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There are 2 methods to get your data (and account) deleted by Healthy 365:
Now you understand what the Law says, Send your Request directly to Healthy 365 using the form below:
Alternatively, you can follow these steps below to get Healthy 365 to delete your account/data:
1. Healthy 365 is a mobile application by the Health Promotion Board (HPB) Singapore which aims to encourage users to adopt a healthier lifestyle.
2. Users can also scan QR codes via the app to earn Healthpoints when they purchase healthier meals, drinks and groceries from participating partners.
3. Through the use of gamification and rewards, users are encouraged to sign up for in-app challenges and health programmes to earn Healthpoints.
4. The app seamlessly pairs with fitness tracking devices to help users log their daily steps count and amount of time spent on active exercises.
Liked Healthy 365? you may also like other Health & Fitness apps like Betterplate - Eat Healthy. Anywhere. Anytime.; Perfect Posture & Healthy back; Healthy Together; Healthy Kidz; Healthy Foods for You;
I would like to delete my healthy 365 account & app.
我的帐号不能登陆
My healthy 365 is registered to my previous mobile 90182084. I wish to delete my healthy 365 account so that I can register with my new mobile number 90588128.
registered many years ago with my old numbers, can't remember but it need my mobil number in order to log in
It says that I have an account but I actually don't have one at all
Due to I have changed by phone number for over 2 years then recently would like to access this app and found out that cant' due to need to use my previous phone number (unfortunately I can remember due to too long already).
So now, either you side can update me phone number or delete my account so that i can register new one under current phone number.
Name : Israporn Chaythawin
Phone number : 88874059
email : israpornsine@redacted
Fin no. : G1991548X
Pass type : LTVP
Please delete account under this Fin G2484141W as I need re-register
i already change my HP num from 87976835 to 88325596 , so i would like to delete my account and register again . Thank you
I don't have 97973042.
I can't log-in into my acc via my ic no. Seems like someone using it. How should I reset.
Hi,
I am unable to sign in as have changed my number since creating the account and cant remember the old number
IC number has been changed. Previously the account was created under Work Permit, currently was my IC was converted to PR. Then, apps do not have function to change the IC number.
Please help delete my Healty 365 account
I am no longer want to use this app and want to delete all my data related to this app. Thank you.
IC: S7019415E
HP: 92226009
Keep logging me out saying I changed new device. Kindly fix ASAP
How to delete Read Messages more than 6 months ago?
My Healthy 365 App not able to access due to change of my phone number. How to update to my new phone number as I no long have access to my old phone number. Thanks.
Unable tosync steps and mvpa more than once a day
Unable to synchronize my steps since 2am last night. It's 5:21pm already, still unable to. I have restart the watch, my phone. I also reinstall the app but it doesn't work.
Unable to syncing the step and MVPA
I have downloaded the app but I was unable to login nor creating an account due to my IC was in used. Is there any advice to help me solve this issue or can help me to solve this issue ASAP. I really need this app urgently. Thanks
Unable to log in. After log it within 3 sec it auto log out.
I have downloaded the app but I was unable to login nor creating an account due to my IC was in used. Is there any advice to help me solve this issue. Thanks
My 365 account is lock. What can I do?
My 365 account is lock. What can I do?
I cannot log into my account try many times but can’t at all. Please advise thanks 😊
Hi,
I keyed in my IC and mobile number but it prompted me to sign in a new account.
When I registered for me account, it says my IC is already in use.
Pls assist.
Thank you
App not working on my androud phone. Msg shows 'something went wrong'. Rebooted several times. Also, reinstalled too but didnt work either
App not working on my androud phone. Msg shows 'something went wrong'. Rebooted several times. Also, reinstalled too but didnt work either
last syn on 5-Sep, whenever i restart the app keep showing please check your internet connection and something went wrong when do the manual sync now. I tried reinstall the app and restart my phone still same
Unable to sync my step and MPVA suddenly on 6th and 7th September 2022. Error message - something went wrong. Other functions ( redeem etc ) are working fine.
Cannot sync since Tues. Msg 'Something went wrong'. My family members also having same problem.
Not able to synchronise my Fit bit tracker on healthy 365 app since yesterday. Showing something went wrong. Try again. Case was reported yesterday to HPB but have not receive any reply till now.
Appreciate HPB will reply via my email regarding the issue. Thanks
Steven Poon
07/09/2022
App shows tracker is synced no problem. But kept having error msg please check your internet connection, cannot sync since 4 Sep error msg says something is wrong
Not able to Syn. Message showing something went wrong. Try again.
Have been trying the whole day still cannot.
Not able to Syn. Message showing something went wrong. Try again.
Have been trying the whole day still cannot.
Unable to sync since yesterday till now. Kept trying but still can't. It says Something went wrong. My profile shows it is paired correctly with Fitbit.
Last sync with my Fitbit account on Monday 5 Sept and couldn't sync till now. Message showing Something Went Wrong. Profile showing Fitbit account connected. Can see in my Fitbit account too.
Not able to Syn. Message showing something went wrong. Try again.
Have been trying the whole day still cannot.
I can't login to the app, not sure why. I tried to login with my NRIC and mobile but I can"t login.
Hi,
I cannot login to my 365 app because I change my hp number.
Please help
My account is locked. I don't know how to unlock it.
My NRIC and mobile number are said to be in use, but I can't log in.
Change new number.
Changed mobile number and cannot register a new contact or login a old one
Changed mobile number and cannot register a new contact or login a old one
changed mobile number
I changed my mobile no an year before and unable to login to healthy 365 app
I cannot sign in to HPB,please advise