Published by Health Promotion Board on Feb 2, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Healthy 365 collects from your device

  1. retrieve running apps
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. connect and disconnect from Wi-Fi
  16. control flashlight
  17. full network access
  18. control Near Field Communication
  19. run at startup
  20. draw over other apps
  21. control vibration
  22. prevent device from sleeping
  23. modify system settings
  24. read Google service configuration
  25. control media playback and metadata access
  26. receive data from Internet


1. Delete Healthy 365 Account through Email

There are 2 methods to get your data (and account) deleted by Healthy 365:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Healthy 365 account remove Healthy 365 account


Now you understand what the Law says, Send your Request directly to Healthy 365 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Healthy 365 to delete your account/data:


  1. To delete your Healthy 365 account, contact Healthy 365 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Healthy 365 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hpb_mailbox@redacted... Login to see email.



2. How to Delete Healthy 365 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Healthy 365".


3. Delete Healthy 365 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Healthy 365" and Click "Uninstall".



5 details about Healthy 365 app

how to delete Healthy 365 delete Healthy 365 guide

1. Healthy 365 is a mobile application by the Health Promotion Board (HPB) Singapore which aims to encourage users to adopt a healthier lifestyle.

2. Users can also scan QR codes via the app to earn Healthpoints when they purchase healthier meals, drinks and groceries from participating partners.

3. Through the use of gamification and rewards, users are encouraged to sign up for in-app challenges and health programmes to earn Healthpoints.

4. The app seamlessly pairs with fitness tracking devices to help users log their daily steps count and amount of time spent on active exercises.

Liked Healthy 365? you may also like other Health & Fitness apps like Betterplate - Eat Healthy. Anywhere. Anytime.; Perfect Posture & Healthy back; Healthy Together; Healthy Kidz; Healthy Foods for You;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete my healthy 365 account & app.

    — by Zheng Xuan 1 year ago

  • 我的帐号不能登陆

    — by Kongxuebing 1 year ago

  • My healthy 365 is registered to my previous mobile 90182084. I wish to delete my healthy 365 account so that I can register with my new mobile number 90588128.

    — by Marc Chen 1 year ago

  • registered many years ago with my old numbers, can't remember but it need my mobil number in order to log in

    — by Chen Ming Khai 1 year ago

  • It says that I have an account but I actually don't have one at all

    — by Keon 1 year ago

  • Due to I have changed by phone number for over 2 years then recently would like to access this app and found out that cant' due to need to use my previous phone number (unfortunately I can remember due to too long already).

    So now, either you side can update me phone number or delete my account so that i can register new one under current phone number.

    Name : Israporn Chaythawin
    Phone number : 88874059
    email : israpornsine@redacted
    Fin no. : G1991548X
    Pass type : LTVP

    — by Israporn Chaythawin 1 year ago

  • Please delete account under this Fin G2484141W as I need re-register

    — by Teh Weng Kiang 1 year ago

  • i already change my HP num from 87976835 to 88325596 , so i would like to delete my account and register again . Thank you

    — by PHAN YONG CHENG 1 year ago

  • I don't have 97973042.

    — by Muhammad Faris Bin Zaharudin 1 year ago

  • I can't log-in into my acc via my ic no. Seems like someone using it. How should I reset.

    — by Maimunah 1 year ago

  • Hi,

    I am unable to sign in as have changed my number since creating the account and cant remember the old number

    — by M.Nazrudin Bin K M A 2 years ago

  • IC number has been changed. Previously the account was created under Work Permit, currently was my IC was converted to PR. Then, apps do not have function to change the IC number.

    — by PAING CHEE SHIAN 2 years ago

  • Please help delete my Healty 365 account

    — by John Zhang 2 years ago

  • I am no longer want to use this app and want to delete all my data related to this app. Thank you.

    — by Rainy 2 years ago

  • IC: S7019415E
    HP: 92226009

    Keep logging me out saying I changed new device. Kindly fix ASAP

    — by YONG JYU YIN 1 year ago

  • How to delete Read Messages more than 6 months ago?

    — by Goh Tu Toong 1 year ago

  • My Healthy 365 App not able to access due to change of my phone number. How to update to my new phone number as I no long have access to my old phone number. Thanks.

    — by Siah Sew Hwa 1 year ago

  • Unable tosync steps and mvpa more than once a day

    — by Walt 1 year ago

  • Unable to synchronize my steps since 2am last night. It's 5:21pm already, still unable to. I have restart the watch, my phone. I also reinstall the app but it doesn't work.

    — by Charon Tan 1 year ago

  • Unable to syncing the step and MVPA

    — by Chen Sew Lun 1 year ago

  • I have downloaded the app but I was unable to login nor creating an account due to my IC was in used. Is there any advice to help me solve this issue or can help me to solve this issue ASAP. I really need this app urgently. Thanks

    — by Nigel 1 year ago

  • Unable to log in. After log it within 3 sec it auto log out.

    — by Michael Kong 1 year ago

  • I have downloaded the app but I was unable to login nor creating an account due to my IC was in used. Is there any advice to help me solve this issue. Thanks

    — by Nigel 1 year ago

  • My 365 account is lock. What can I do?

    — by Michael Kong 1 year ago

  • My 365 account is lock. What can I do?

    — by Michael Kong 1 year ago

  • I cannot log into my account try many times but can’t at all. Please advise thanks 😊

    — by NG BOON HIN 1 year ago

  • Hi,
    I keyed in my IC and mobile number but it prompted me to sign in a new account.
    When I registered for me account, it says my IC is already in use.
    Pls assist.

    Thank you

    — by Kelvin Lee 1 year ago

  • App not working on my androud phone. Msg shows 'something went wrong'. Rebooted several times. Also, reinstalled too but didnt work either

    — by Richard Ng 1 year ago

  • App not working on my androud phone. Msg shows 'something went wrong'. Rebooted several times. Also, reinstalled too but didnt work either

    — by Richard Ng 1 year ago

  • last syn on 5-Sep, whenever i restart the app keep showing please check your internet connection and something went wrong when do the manual sync now. I tried reinstall the app and restart my phone still same

    — by Aaron 1 year ago

  • Unable to sync my step and MPVA suddenly on 6th and 7th September 2022. Error message - something went wrong. Other functions ( redeem etc ) are working fine.

    — by TYL 1 year ago

  • Cannot sync since Tues. Msg 'Something went wrong'. My family members also having same problem.

    — by TheamAik 1 year ago

  • Not able to synchronise my Fit bit tracker on healthy 365 app since yesterday. Showing something went wrong. Try again. Case was reported yesterday to HPB but have not receive any reply till now.
    Appreciate HPB will reply via my email regarding the issue. Thanks
    Steven Poon
    07/09/2022

    — by Steven Poon 1 year ago

  • App shows tracker is synced no problem. But kept having error msg please check your internet connection, cannot sync since 4 Sep error msg says something is wrong

    — by Yy 1 year ago

  • Not able to Syn. Message showing something went wrong. Try again.

    Have been trying the whole day still cannot.

    — by Yap Bee Bee 1 year ago

  • Not able to Syn. Message showing something went wrong. Try again.

    Have been trying the whole day still cannot.

    — by Yap Bee Bee 1 year ago

  • Unable to sync since yesterday till now. Kept trying but still can't. It says Something went wrong. My profile shows it is paired correctly with Fitbit.

    — by Ng C 1 year ago

  • Last sync with my Fitbit account on Monday 5 Sept and couldn't sync till now. Message showing Something Went Wrong. Profile showing Fitbit account connected. Can see in my Fitbit account too.

    — by Neo Siak Sun 1 year ago

  • Not able to Syn. Message showing something went wrong. Try again.
    Have been trying the whole day still cannot.

    — by Steven Poon 1 year ago

  • I can't login to the app, not sure why. I tried to login with my NRIC and mobile but I can"t login.

    — by K Sheela 1 year ago

  • Hi,
    I cannot login to my 365 app because I change my hp number.
    Please help

    — by Yelyana Waty 1 year ago

  • My account is locked. I don't know how to unlock it.

    — by Lucy Lau Guat Choon 1 year ago

  • My NRIC and mobile number are said to be in use, but I can't log in.

    — by Kyra 1 year ago

  • Change new number.

    — by Novi Kristiani 1 year ago

  • Changed mobile number and cannot register a new contact or login a old one

    — by Shahidah 1 year ago

  • Changed mobile number and cannot register a new contact or login a old one

    — by Shahidah 1 year ago

  • changed mobile number

    — by Adila 1 year ago

  • I changed my mobile no an year before and unable to login to healthy 365 app

    — by Manivannan Jagadeesan 1 year ago

  • I cannot sign in to HPB,please advise

    — by Chen Lili 1 year ago

More apps from the developer