Published by Sony Imaging Products & Solutions Inc.

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete PlayMemories Online Account through Email

There are 2 methods to get your data (and account) deleted by PlayMemories Online:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to PlayMemories Online using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get PlayMemories Online to delete your account/data:


  1. To delete your PlayMemories Online account, contact PlayMemories Online via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify PlayMemories Online of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to info-pmo@redacted... Login to see email.



2. How to Delete PlayMemories Online on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete PlayMemories Online".


3. Delete PlayMemories Online on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "PlayMemories Online" and Click "Uninstall".



12 details about PlayMemories Online app

1. PlayMemories Online is a cloud-based photo and video service by Sony that allows you to organize your photos captured by a camera or smartphone.

2. Imaging Edge Mobile is an application that allows you to transfer still images/videos to a smartphone, shoot remotely, and provide location information to images captured by a camera.

3. By simply enabling the "All Sync" function, photos stored on your smartphone and computer are automatically uploaded to the cloud.

4. (Notice) If an uploaded photo is greater than 1920 pixels on either of its sides, it will automatically be resized so that the corresponding side is 1920 pixels with using the All Sync feature.

5. (Notice) 5 GB of cloud storage is available for your videos and original size photos.

6. If the same photo exists in several devices, the duplicated photos will not be displayed.

7. The service is free, and there is no limit to the number of photos you can upload.

8. All your photos are organized in one place and can be displayed in the same manner on any device.

9. Not only can you sort photos by date, but you can also display your photos in a larger size.

10. Your big collection of photos are automatically arranged in an easy-to-view layout.

11. Imaging Edge Mobile is the successor to PlayMemories Mobile.

Liked PlayMemories Online? you may also like other Photography apps like US Passport Photo (2" x 2" for Online & Printing); dzook: Snap Your Animation; Gallery: Hide Photos & Videos; Infilter - Instant Image Filter & Editing;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my PlayMemories Online account unter the mail address renato.farruggio@redacted, or tell me how I can do it myself. I have a right to be forgotten under the DSGVO, and I will follow up with legal actions if you do not comply. I'm looking forward to hear from you until 15.03.2024.

    — by Renato Farruggio 1 month ago