Published by Berliner Verkehrsbetriebe (BVG) on Mar 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data BVG Jelbi collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. record audio
  5. view network connections
  6. full network access
  7. control Near Field Communication
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet


1. Delete BVG Jelbi Account through Email

There are 2 methods to get your data (and account) deleted by BVG Jelbi: Mobility in Berlin:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the โ€˜right to erasureโ€™. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete BVG Jelbi: Mobility in Berlin account remove BVG Jelbi: Mobility in Berlin account


Now you understand what the Law says, Send your Request directly to BVG Jelbi using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get BVG Jelbi to delete your account/data:


  1. To delete your BVG Jelbi account, contact BVG Jelbi via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify BVG Jelbi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to appsupport@redacted... Login to see email.



2. How to Delete BVG Jelbi on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete BVG Jelbi: Mobility in Berlin".


3. Delete BVG Jelbi on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "BVG Jelbi: Mobility in Berlin" and Click "Uninstall".



12 details about BVG Jelbi app

how to delete BVG Jelbi: Mobility in Berlin delete BVG Jelbi: Mobility in Berlin guide

1. Buy a public transport ticket or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt, and Taxi Berlin.

2. Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt.

3. Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services.

4. ๐Ÿš‰ All public transport in Berlin, including tariff zones A to C, from short trip ticket to monthly passes.

5. With Jelbi, you will always find the best route and the right means of transport.

6. ๐Ÿšฒ Bike sharing supported by Nextbike, Lime, Tier, and Bolt that let you take off and touch down wherever you like.

7. To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service.

8. With BVG Jelbi, you get full mobility in Berlin with just one app.

9. Always find the best route and choose flexibly between different means of transport.

10. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

11. ๐Ÿš— Car sharing from agile electric cars to practical vans, brought to you by Miles and Sixt share.

Liked BVG Jelbi? you may also like other Travel & Local apps like Berlin Subway โ€“ U-Bahn & S-Bahn map (BVG); BVG Tickets Berlin; Berlin sightseeing city guide; The Berlin Wall;

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