Published by Ministry Of Haj & Umrah on Feb 11, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Nusuk (Eatmarna Previously) collects from your device

  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. take pictures and videos
  8. view Wi-Fi connections
  9. read phone status and identity
  10. view network connections
  11. control flashlight
  12. full network access
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. Google Play license check
  18. read Google service configuration
  19. receive data from Internet


1. Delete Nusuk (Eatmarna Previously) Account through Email

There are 2 methods to get your data (and account) deleted by Nusuk (Eatmarna Previously):

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Nusuk (Eatmarna Previously) account remove Nusuk (Eatmarna Previously) account


Now you understand what the Law says, Send your Request directly to Nusuk (Eatmarna Previously) using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Nusuk (Eatmarna Previously) to delete your account/data:


  1. To delete your Nusuk (Eatmarna Previously) account, contact Nusuk (Eatmarna Previously) via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Nusuk (Eatmarna Previously) of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hajcc@redacted... Login to see email.



2. How to Delete Nusuk (Eatmarna Previously) on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Nusuk (Eatmarna Previously)".


3. Delete Nusuk (Eatmarna Previously) on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Nusuk (Eatmarna Previously)" and Click "Uninstall".



Nusuk (Eatmarna Previously) App Details

how to delete Nusuk (Eatmarna Previously) delete Nusuk (Eatmarna Previously) guide

Based on the responsibility of the Ministry of Hajj and Umrah for the service of the guests of Rahman, it launched the ( Nusuk ) application to enable those wishing to perform Umrah and visit to request the issuance of permits to enter the Two Holy Mosques to perform Umrah, visit and prayers according to the capacity approved by the concerned authorities to ensure the provision of a spiritual and safe atmosphere that achieves health precautionary measures and controls And the regulatory system, in integration with the 'Tawakolna application', to verify the safety of the health condition of the permit applicant Ministry of Hajj and Umrah Developer

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir i can not login my nusuk account I’m resetting my password but gmail code don’t recive on my mail again and again code show 10008009 please resolve the issue today is my flight

    — by Ahsan Qureshi 1 week ago

  • My account was suspended can you delete my account because i want to make new account but the account exist . I want register new account with the new email . My email previously i dont use it anymore i want to register it with my new email can you delete my first account.

    — by ZaharahDin 2 weeks ago

  • Hi Team,
    Would like to Request to Delete My Account.

    Name : Mr. AHMED MESRAR
    Passport No. : MA1683901"
    Email : pa******@hotmail.com

    — by Mr. AHMED MESRAR 1 month ago

  • I want to del account

    — by Mjaved 1 month ago

  • Sir i create my nusuk app account and not receive my verification code via email so i cannot login to my account when i try reset password i am not receive code via email when i create new accont there was a message that you have already existing user how i create new account while my visa number passport number and email id number are same please tell me the solution

    — by Muhammad iqbal 2 months ago

  • Hello, I need to remove my account as I want to be part of my son's profile, I couldn't find another way of doing it, rather delete my own profile and then my son will be able to add me into his profile. PLS delete my profile

    — by Mehar Sultana 2 months ago

  • Urgently need to delete my account with email address rizwanzahid10@redacted

    — by Saima Tabassum 2 months ago

  • My mother in previous year registered in the nusuk app and the mutawwif before this used his email to register. This year my mother forgot her nusuk password and the forgot password code was emailed to the mutawwif email, which is uncontactable anymore. Can you help to recover this my mothers account?

    — by Muhammad Irsyad Syahmi bin Zahari 3 months ago

  • My mother in previous year registered in the nusuk app and the mutawwif before this used his email to register. This year my mother forgot her nusuk password and the forgot password code was emailed to the mutawwif email, which is uncontactable anymore. Can you help to recover this my mothers account?

    — by Muhammad Irsyad Syahmi bin Zahari 3 months ago

  • My acct is suspended I wnt to open new acct fr appt plz help us..my email ID is changed dats y nt responding acct

    — by Mahenaaz shaikh 3 months ago

  • Dear
    I have Nusuk account and the registered mobile number which is available on my Nusuk aap is not in use for long, I cannot update my new number on Nusuk aap,
    My old number is been assigned to some other person, and I did not remember the password
    I want to apply for Hajj 2024, so I want to get update on Nusuk aap, my update number is 0567359106 and the old number I want to delete is 0544288985

    Request to update my mobile number or to delete the account so I can sign up again with new number on my iqama 2341659825
    Regards

    — by 2341659825 3 months ago

  • Dear

    I have Nusuk account and the registered mobile number which is available on my Nusuk aap is not in use for long, I cannot update my new number on Nusuk aap,
    My old number is been assigned to some other person, and I did not remember the password
    I want to apply for Hajj 2024, so I want to get update on Nusuk aap, my update number is 0567359106 and the old number I want to delete is 0544288985

    Request to update my mobile number or to delete the account so I can sign up again with new number on my iqama 2341659825
    Regards

    — by 2341659825 3 months ago

  • Please delete my previous account

    — by Muhammad zaid 3 months ago

  • I have been trying to make a new account in the app as I am planning to got o Umrah soon Insha'Allah but every time I put verification code send in email it give me message (10010016 incorrect data ) ,I tried several time and not successful. Much appreciated your help and guidance with this. Thank you.

    — by Mrs FAHMEEDA BEGUM 4 months ago

  • My app is not allowing to login shows error 10011002 please help I need time for nwafil in riya ul jannah I am in mashing please help

    — by Noureen 4 months ago

  • I always get the code 10010016 when i enter the 4 verification emails

    — by Ahmed 5 months ago

  • Good morning.

    My name is Erum Farooqui. I tried several times to create an account
    at NUSUK app. Due to some reasons every time they return an error message "Error Occurred. Try again later". I am trying continusly since last 4 days but every time the same error message returns. I request your action to delete or reset my account so I can make a new account.

    Please reply

    Thank you

    Erum Farooqui
    farooqui.erum2021@redacted

    — by Erum Farooqui 5 months ago

  • Salam
    Could you please delete this account.
    Passport no: A56583094
    Visa: 6101133210
    Name: Zailani bin Abd Hamid
    Nationality: Malaysian
    Email: zailaniabd.hamid@redacted
    Reason to delete: cannot receive any otp to this email

    Pls help. Thank you.

    — by Ziantty Zailani 6 months ago

  • Error 10010016

    — by Sufyan Ahmad 7 months ago

  • Please delete it

    — by Sajida Naim 9 months ago

  • Hi, Could you please delete my account (ali.soilihi@redacted). For recall i'm subjected to the GDPR regulation so a non-compliance of this request will involve you a penalty of 4% of you annual turnover.
    Thanks,

    — by Ali 9 months ago

  • I entered wrong information accidentally and it's showing your account has been suspended now I want to re register this account for slot booking for salah kindly delete my account

    — by Naeem Khan 10 months ago

  • I would like to delete my nusuk account please thank you.

    — by HAMID BOUKHOULKHAL 10 months ago

  • Hi,i would like to make a request for my nusuk account to be deleted as my app got suspended.i would like to create a new account using the same visa number

    — by Siti Zaleha 10 months ago

  • Please delete the existing nusuk account of passport number S0292719

    — by Farsana 10 months ago

  • Assalamualaikum. I have a problem with my app Nusuk. First it appear wrong data. And now my account has been suspended. I try to reinstall but it keep appear I already have account on Nusuk. So I really hope you can delete all my data in Nusuk. So that I can install a new one. Please. Thanks.

    — by Norazlin Che Mohd Noor 11 months ago

  • My account is registered as a male however I am a female muslim women and need to Rawdha in madina. Please can you sort this out for me. Thank you

    — by Shahida patel 11 months ago

  • Kindly delete 0542010629

    — by Danish khan 11 months ago

  • Kindly delete my account which was my first sim card which is lost that sim activated on my passport. Mobile number was 0542010629

    — by Danish khan 11 months ago

  • New mobile number update

    — by Muhammad suleman 11 months ago

  • Can you please delete mu nusuk account as I am having difficulty logging in
    I will later reinstall and make a new user registration
    Kassam

    — by Kassam mahomed 11 months ago

  • My mobile number is change and i am forget the password so please deleted my account.

    — by Bilal razzaq 11 months ago

  • Last year i registered in nusuk app but unfortunately i deleted the app from my mobile and i lost the app now i downloaded the app and trying to log in but i forget my password also and when i try to forget my password the OTP is going to my old Mobil number that number is not with me, so that's why i request to delete my previous account so i will make the new account. Thanks

    — by Raza ansari 11 months ago

  • Delete my previous eatmarna account as the entered data is showing invalid

    — by Shaheena 11 months ago

  • Create my account

    — by Shaikh Affifunnisa khalil Ur rehman 11 months ago

  • Assalamu alikum ,
    I was registerd with nusuk previously,I cannot login as I forget the email id and password due to loss of my mobile ., I request kindly delet my account as I can register new account .
    Passport:T7917065
    Nationality : India
    Mbil:551327882

    — by Thaziya 11 months ago

  • Assalamu alikum ,
    I was registerd with nusuk previously,I cannot login as I forget the email id and password due to loss of my mobile ., I request kindly delet my account as I can register new account .
    Passport:T7917065
    Nationality : India
    Mbil:551327882

    — by Thaziya 11 months ago

  • I have made an error on my application form. Please delete my registration and I am making a fresh application

    — by Ahmad Ramjan 11 months ago

  • De

    — by Saeed ahmed 1 year ago

  • Sir,
    I was registered with Nusuk previously , I am again visiting Saudi Arabia on 18 February , I cannot log in as I forget the password and my email address is also changed and cannot recover it, kindly delete my account so I can register as a new user,
    Name: Mohamad
    Nationality: Malaysian
    Passport no: K54989369
    Phone: +60138485595
    Kindly let me know ASAP , thanks

    — by mohamad 1 year ago

  • REQUEST FOR NUSUK ACCOUNT DELETION
    Assalamu alaikum ,
    I forgot my Nusuk email and password
    Nationality: Malaysian ( Malaysia )
    Passport number : A55055375
    Name :MOHD ROSLI BIN ABDULLAH
    Contact number : +60196249011
    I would like to request for the deletion of my account in order to create a new one please it’s a humble request hoping for good response. Tqvm

    — by Rosli 1 year ago

  • Sir or madam
    I was registered with Nusuk previously , I am again visiting Saudi Arabia on 12 February , I cannot log in as I forget the password and my email address is also changed and cannot recover it, kindly delete my account so I can register as a new user,
    Name: Syeda zarrin
    Nationality:USA
    Passport no: 505925256
    Phone: 19035211800
    Kindly let me know ASAP , thanks

    — by Syeda zarrin 1 year ago

  • Assalamu alaikum ,
    I forgot my Nusuk email and password
    Nationality: Malaysian ( Malaysia )
    Passport number : A55401724
    Name :MUHAMMAD DANISH ISKANDAR BIN MOHD JOHARI
    Contact number : +60125975344
    I would like to delete my account in order to create a new one please it’s a humble request hoping for good response tqvm

    — by danish 1 year ago

  • Asalamualaikum.
    My sister needs her nusuk details erased completely as her details have changed, and she cannot access her account, that is why i am emailing on her behalf. She is currently on umrah, and needs to create a new account for Rawda bookings.

    Salma makada
    Salmamakada41@redacted
    Visa
    6088988978
    Passport
    A05747364

    These are her details. Please can you assisst asap

    — by Yasmin 1 year ago

  • Entered wrong details

    — by Fata Talaourar 1 year ago

  • Assalamu alaikum ,
    I forgot my Nusuk email and password
    Nationality: Malaysian ( Malaysia )
    Passport number : A50260204
    Name : WAN MAZLAN BIN ENDUT
    Contact number : +60199122622
    I would like to delete my account in order to create a new one please it’s a humble request hoping for good response tqvm

    — by WAN MAZLAN BIN ENDUT 1 year ago

  • When I want to log into the application it doesn't work and gives me the error code "the data is incorrect". I have tried using the "forgotten password" tab but it still doesn't work and I need it urgently.

    — by El akraa Mohamed 1 year ago

  • I have changed email, please delete my old account

    — by Mohammad Ramputh 1 year ago

  • I need my nusuk account deleted as email is wrong need to re register new account please

    — by Karl 1 year ago

  • Hi, I would like to request deletion for my account. As i need to re-register new account as my visa was renewed. Im going to madinah within 2 days. Can you please delete my account as soon as possible please so i can book for a place in Raudha. Thank you.

    — by Nur Haifa Binti Haji Alias 1 year ago

  • Please delete my account because it doesn't make me another account because of verification

    — by NUR AIMAN SYAHIRAH BT ADNAN 1 year ago

  • Please delete my account because it doesn't make me another account because of verification

    — by muhammad jawaid hassan 1 year ago

  • Visa no EJ5093231 is my passport no .nationality pakistan .zainab zeb name .please delete my nusuk account because its not logging in i try alot but no response

    — by Zainab zeb 1 year ago

  • I have deleted my Nusuk account by mistake, now iam unable to create new account and unable to register for Profets Mosque visit please help

    — by Sohel Syed 1 year ago

  • New Register

    — by HajiNaji Sarfaraj Ibrahim 1 year ago

  • I’m requesting you to delete my account due unable to logon

    — by Muhammad moeen ullah khan 1 year ago

  • Delete account as account is suspended.
    Problem logging in
    Unable to change email or password

    — by ibrahim mohamad 1 year ago

  • Due to forget mobile number and passward

    — by Adeel muslim 1 year ago

  • I want make another account please help me by deleting this one

    — by Imamali memon 1 year ago

  • I want to make another account of me

    — by Imamali memon 1 year ago

  • I lost my mobile number. So, please deleted my etmarna account.

    — by Md Doulat Hosen Rony 1 year ago

  • Delete my Eatmarna account

    — by 2520560588 1 year ago

  • Please can you delete my eatmarna app account as it doesn’t work

    — by Royala Safdar 1 year ago

  • Please delete my eatmarna account

    — by Saleena Shah 1 year ago

  • I made a mistake when registering my Eatmarna account and filled in the wrong passport number.
    I would like to correct this error.
    I made a request order number 241874.
    the passport number corresponds to visa 6080448697 is in fact 21AA55403 and not 14CT80542

    Thank you for your help

    — by GANGAT EP MALL 1 year ago

  • Assalamu alaikum ,
    I forgot my eatmarna email and password I’m currently on visit visa
    Nationality: Sri Lankan
    Passport number : N6098387
    Contact number : 00966582052487
    I would like to delete my account in order to create a new one please it’s a humble request hoping for good response

    — by Fawzan Raiza 1 year ago

  • I would like to request you that can you delete my wife's Eatmarna account because I forgot the email and I can't open her account because the OTP is send to the email, so can you please delete the account or change the email of my choice. I would appreciate it. Thanks.

    — by Imran Arif 1 year ago

  • Registered number not available

    — by Shahzad 1 year ago

  • I need to delete my account to update my new number please help me

    — by Norania 1 year ago

  • 223344

    — by Rafiqul islam 1 year ago

  • cencell

    — by MalikfarhanAbbas 1 year ago

  • Delete my atamarna account

    — by Zarfarosh zarfarosh said ullah 1 year ago

  • My account is not active because I downloaded when I was in the Uk now it’s not letting me change that what should I do

    — by Zabihulluh Muhamad-Khail 1 year ago

  • I am registered to eatmarna with old email ihjaz.afsar@redacted
    I would like this account to be deleted

    — by Gul bibi 1 year ago

  • I cannot login into eatmarna and want to make new account

    — by Ahmad Nor Faiz bin Mohamad 1 year ago

  • ab.babarali550@redacted

    — by Guhlam Fareed 2 years ago

  • Please delete account as it's not working phone number associated 5165326709

    — by Sanila Amir 2 years ago

  • I cannot register on Eatmarna with my mobile number used previously when I was on visit visa.
    Please delete my old account details registered by mobile number 566168775, now am on new Resident visa. My passport no: P5753091,
    New Iqama no: 2506424312.

    — by Mohammed Asifuddin 2 years ago

  • i need to delete my eatmarna account because my old number was missed

    — by Rishad 2 years ago

  • Sir I want to create new account because I forgot my password and I haven't my eatmerna phone number active

    — by Bushra bibi 2 years ago

  • I want to delete my account, because it won’t let me sign in on the Eatmarna’s app. I tried to reset my password but had no luck. Please let me know if you have any questions.

    — by muhammad Aataf 2 years ago

  • Delete previous acc to install the new one

    — by Mohd Hafiz Md Ali 2 years ago

  • Please delete my account so that i can created a new account with my new phone number.

    — by Munir Ayub 2 years ago

  • My eatmarna registered mobile number was lost.

    — by shahzad ahmad 2 years ago

  • I lost the sim which was associated with this app

    — by Ali Awais 2 years ago

  • I requested to delete this account

    — by Shahbaz ahmed 2 years ago

  • My mobile number has been changed, Eamanna is not opening in it

    — by Mubashir Farooq 2 years ago

  • I lost my cell phone number

    — by Arsalan Ahmed 2 years ago

  • My old registered phone sim is expired so I want to delete my eatmarna account so that I will re-register my account in new number thanks

    — by ameer hamza 2 years ago

  • I would like to change my mobile number in Eatmarna App,
    I tried many times to change but there is no option to change mobile number.
    Because I lost my old mobile number

    — by Mannan 2 years ago

  • Hello, I had my old account on my previous number which is blocked. I want to reset my password or delete the account to register again on new phone number. Kindly support to remove, thank you.

    — by Haroon Akhtar 2 years ago

  • .please delete my account old number missing

    — by MD TWHIDUL ISLAM EMON 2 years ago

  • I having login problem because of my phone no change. Please delete my account

    — by Asma Muslim 2 years ago

  • my eatamarna account has been suspended please delete my account so I can re-register with a new mobile number my passport number B7175840 old mobile number 0563157945 my new mobile number 0507627293 thank you

    — by azkia 2 years ago

  • Can u change this number for eatamarna 0572254702

    — by Muhammed shamseer 2 years ago

  • I'm Salma Akter Moni family visitor. My Mobile Number is Lost. Eatmarna OTP sends lost numbers. But I do not login to Eatmarna. could you Please help me delete my account.

    — by SALMA AKTER - MONI 2 years ago

  • Please delete my Etamarna account so I can create the new account. As I have forget my password and I have changed my phone number. Now Etamarna app is not allowing to create new account and in password recovery option it is sending OTP on my old number.

    Border ID: 4714489269
    Passport Number : DT0159233
    Nationality: Pakistan.
    Name : Fahad Mehmood Raja Iftikhar
    Date of Birth : 18 - 04 - 1982
    Mobile Number : 0532522109 (Old)
    Mobile Number: 0559228514 (New)
    Mobile : Android

    — by Fahad Mehmood 2 years ago

  • Please delete my Etamarna account so I can create the new account. As I have forget my password and I have changed my phone number. Now Etamarna app is not allowing to create new account and in password recovery option it is sending OTP on my old number.
    Passport Number : DT0159233
    Nationality: Pakistan

    — by Fahad Mehmood 2 years ago

  • My acound eatmarna verify code problem.

    — by Fathimath Zahra 2 years ago

  • Mobile sim

    — by Shumaila qasim 2 years ago

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