how to cancel neon - your account app

How to Cancel neon

Published by neon Switzerland AG | Updated: Jul 1, 2022



Learn all the steps and procedures to cancel your neon - your account app subscription - on iPhone, Android, Paypal or directly on their website. End your neon - your account app subscription here.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via email
  5. Cancel online
  6. Similar apps


cancel neon - your account app subscription 1 cancel neon - your account app subscription 2


Cancel neon Subscription on iPhone & iPad


Steps to cancel neon - your account app subscription on your iOS device:

  1. On your phone, click "Settings".
  2. Next, open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the "Subscriptions" menu.
  4. Look through the list and click on "neon - your account app".
  5. Click the "Cancel Subscription" button at the end of the page.
  6. Confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of canceling neon - your account app subscription is complete!

Another way to cancel neon - your account app subscription is from the Apple App Store. Here is how:

  1. Click the Appstore application and tap your profile.
  2. From your accounts page, click Subscriptions.
  3. Select the active subscription you want to end.
  4. Click "Cancel Subscription".


Cancel neon Subscription on Android


To cancel your active Android subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your phone's home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. Tap on "neon - your account app" and click "Cancel Subscription".
  5. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  6. Your subscription to neon will now be canceled.


Cancel neon Subscription on PayPal

If you signed up to neon - your account app via Paypal, Paypal helps you cancel directly from your Paypal account. Here is how:

  1. Sign in to your PayPal Account.
  2. Click "Settings "" from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see neon - your account app. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from neon


Cancel neon via Email

You can cancel the service by contacting neon - your account app via email. Here is how to handle the email cancelation request:

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can directly Request neon to cancel your subscription. Ask their customer service to cancel your Subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on neon's Website

Another way of canceling neon - your account app subscriptions is to do it from their website. This will help if you don't have the neon - your account app app installed on your smartphone or have deleted it. Here is how to cancel:

  1. Visit their website - https://www.neon-free.ch and login to your account.
  2. Goto your profile or account page.
  3. Click "Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. "Cancel" your subscription.



About neon - your account app App

With neon, you've always got your money under control. And on your smartphone. Anywhere, anytime. No base fees, no card payments fees. Payments don't get any faster. Super simple. ATTENTION: To use neon, you must have your primary residential address and tax liability in Switzerland and be at least 16 years old. You also need either a Swiss passport/ID or a B or C residence permit. Are you ready for neon? Only 10 minutes of your time for opening an accoun and all 100% paperless. Download the app, enter your personal info and show your ID in a quick video call. Afterwards, we need 2-3 working days to check and activate your account. It's obvious, but we'll point it out anyway: your money is safe. Log in with your personal login code, fingerprint or face ID. Authorise payments with a separate transaction PIN. And because your account is with Hypothekarbank Lenzburg, it's protected by Swiss deposit insurance up to 100,000 CHF. Just like any other Swiss bank. Happy with neon? In the tab "Services" you can recommend neon to friends. For every successful referral you and your friend get 10 CHF each. We're always adding new features. Update the app to take advantage of them, follow us on social media and sign up to our newsletter on www.neon-free.ch to be the first to find out. You're missing something? Please let us know via [email protected]

cancel neon - your account app subscription cancel neon - your account app subscription 2

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