how to cancel NYCB Mobile

How to Cancel NYCB

Published by New York Community Bank | Updated: May 11, 2023

Learn how to cancel NYCB Mobile subscription on iPhone, Android, Paypal or directly.

Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website

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Reading time: 41 seconds

Cancel NYCB Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "NYCB Mobile".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "NYCB" and click "Cancel Subscription".

Cancel NYCB Subscription on Android

  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "NYCB Mobile" » click "Cancel Subscription".
  3. Your subscription to NYCB will now be canceled.

Cancel NYCB Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "NYCB Mobile" or "New York Community Bank" » "Cancel".
  4. You are now unsubscribed from NYCB

Cancel NYCB via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to [email protected]... Login to see email.

Alternatively, you can directly ask NYCB customer service to cancel your subscription using the form below:

Already have an account? Login here

Cancel Subscription Directly on NYCB's Website

  1. Visit their website - and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About NYCB Mobile App

NYCB Mobile – Banking on the Go! A safe, secure and convenient way to manage your money from virtually anywhere, at any time. ON DEVICE ENROLLMENT: ● Enroll for mobile banking and online banking directly from the mobile banking application. ● Once enrolled, you can use the credentials created to access both online banking and mobile banking. MANAGE YOUR BANK ACCOUNTS: ● Touch ID or Face ID to quickly and securely login for supported devices1. ● Get your instant balance from the home screen without having to log in. ● View your account transaction history and balances2. ● View check images. ● Setup alert preferences, receive email, push or text alerts and view alert history2. ● Transfer money between your eligible NYCB accounts2. ● Use the convenient "Remember Me" function for easy login. PAY BILLS & PEOPLE: ● View your e-Bills and schedule payments. ● Setting up payees is a snap! With Photo Bill Capture, take a photo of your bill using your mobile device and the company is added automatically. ● Send money to people you know with Zelle®! Securely send and receive money with Zelle using an email address or a U.S. mobile phone number. ACCOUNT ALERTS: ● Register your device for text alerts, push alerts and email alerts. You can set up your alerts preferences directly from NYCB Mobile. ● Various alerts available, including balance alerts, transaction alerts, and security alerts. NYCB MOBILE DEPOSIT: ● Deposit checks from your mobile device directly to your account with on-screen limits3. MY CARD: Card management and spend tracking functionality that allows you to: • Safeguard your NYCB card: turn your debit card "on" and "off" as needed. • Establish transaction controls for dollar amount limits, merchant categories and geographic locations. • Receive alerts when your payment card is used, approved or exceeds the transaction controls you set. • Add travel plans so you can use your card worry-free. • Quickly add your NYCB debit cards to your device's digital wallet. • And more… FIND LOCATIONS: ● Locate the nearest branches and ATMs using your current location, zip code or address. NYCB Mobile is available for eligible New York Community Bank and MyBankingDirect customers and accounts that have registered for NYCB Online or NYCB Mobile. Some features may not be available through NYCB Mobile and can only be accessed by logging into NYCB Online at or For more information visit us at or call us at (877) 786-6560. Standard messaging and data rates may apply when using mobile and text banking. 1Supported device is needed. 2Subject to certain limitations. 3Deposits made via NYCB Mobile Deposit may appear real-time in Transaction History however availability of funds is subject to Bank review. Deposit limits apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. New York Community Bank, A division of Flagstar Bank, N.A. - Member FDIC

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