Published by JUMIA on Mar 6, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data JumiaPay collects from your device

  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read your text messages (SMS or MMS)
  5. receive text messages (SMS)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. full network access
  16. control Near Field Communication
  17. run at startup
  18. draw over other apps
  19. control vibration
  20. prevent device from sleeping
  21. read Google service configuration
  22. receive data from Internet


1. Delete JumiaPay Account through Email

There are 2 methods to get your data (and account) deleted by JumiaPay - Pay Safe, Pay Easy:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete JumiaPay - Pay Safe, Pay Easy account remove JumiaPay - Pay Safe, Pay Easy account


Now you understand what the Law says, Send your Request directly to JumiaPay using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get JumiaPay to delete your account/data:


  1. To delete your JumiaPay account, contact JumiaPay via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify JumiaPay of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to apps.one.ptc@redacted... Login to see email.



2. How to Delete JumiaPay on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete JumiaPay - Pay Safe, Pay Easy".


3. Delete JumiaPay on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "JumiaPay - Pay Safe, Pay Easy" and Click "Uninstall".



12 details about JumiaPay app

how to delete JumiaPay - Pay Safe, Pay Easy delete JumiaPay - Pay Safe, Pay Easy guide

1. UTILITIES BILL PAYMENT: Save time and money when paying for your electricity, gas, water or landline bill every month in a few clicks with JumiaPay.

2. Select your internet provider, select your data plan/amount, verify your account details & complete your payment.

3. CABLE TV RECHARGE : Save money on cable TV bill payments.

4. Pay online for your Mobile recharge, bills, gaming vouchers, food, transportation, travel & more.

5. Select your cable provider and pay faster, easier and at a better price.

6. JumiaPay connects you to all your services in the fastest, easiest and most secure way.

7. Download the JumiaPay App & get access to everything you need, all in one place.

8. Select your operator and save money on whatever you choose.

9. • Buy movie & event tickets, read your favorite blogs, listen to the radio.

10. Get Cash Back Bonuses & Discounts on whatever you need to pay.

11. There is more that you can do with JumiaPay.

Liked JumiaPay? you may also like other Lifestyle apps like 🏆 Lifepoints: Survey App that Pay Cash; CakePay®; Fonepay App; Giant Eagle Scan Pay & Go; FonePay;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please assist deleting my JumiaPay and Jumia accounts since I did not create it, just received an email to confirm my registration and I am struggling to delete the accounts.

    — by Adri 2 years ago