how to cancel Imprivata Mobile Device Access

How to Cancel Imprivata

Published by Imprivata, Inc | Updated: Nov 16, 2022



Learn all the steps and procedures to cancel your Imprivata Mobile Device Access subscription - on iPhone, Android, Paypal or directly on their website. End your Imprivata Mobile Device Access subscription here.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via email
  5. Cancel online
  6. Similar apps


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Cancel Imprivata Subscription on iPhone & iPad


Steps to cancel Imprivata Mobile Device Access subscription on your iOS device:

  1. On your phone, click "Settings".
  2. Next, open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the "Subscriptions" menu.
  4. Look through the list and click on "Imprivata Mobile Device Access".
  5. Click the "Cancel Subscription" button at the end of the page.
  6. Confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of canceling Imprivata Mobile Device Access subscription is complete!

Another way to cancel Imprivata Mobile Device Access subscription is from the Apple App Store. Here is how:

  1. Click the Appstore application and tap your profile.
  2. From your accounts page, click Subscriptions.
  3. Select the active subscription you want to end.
  4. Click "Cancel Subscription".


Cancel Imprivata Subscription on Android


To cancel your active Android subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your phone's home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. Tap on "Imprivata Mobile Device Access" and click "Cancel Subscription".
  5. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  6. Your subscription to Imprivata will now be canceled.


Cancel Imprivata Subscription on PayPal

If you signed up to Imprivata Mobile Device Access via Paypal, Paypal helps you cancel directly from your Paypal account. Here is how:

  1. Sign in to your PayPal Account.
  2. Click "Settings "" from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see Imprivata Mobile Device Access. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from Imprivata


Cancel Imprivata via Email

You can cancel the service by contacting Imprivata Mobile Device Access via email. Here is how to handle the email cancelation request:

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can directly Request Imprivata to cancel your subscription. Ask their customer service to cancel your Subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on Imprivata's Website

Another way of canceling Imprivata Mobile Device Access subscriptions is to do it from their website. This will help if you don't have the Imprivata Mobile Device Access app installed on your smartphone or have deleted it. Here is how to cancel:

  1. Visit their website - http://www.imprivata.com and login to your account.
  2. Goto your profile or account page.
  3. Click "Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. "Cancel" your subscription.



About Imprivata Mobile Device Access App

Please note that this application is designed for enterprise deployments in healthcare organizations and is not intended for use by consumers. For the application to function as designed, your organization must own the required amount of Imprivata OneSign and Mobile Device Access licenses. This app is designed for enterprise deployments on company owned and managed devices and is not intended for use on personal devices. MDA uses Accessibility to recognize profiled (MDA managed) apps, on these corporate owned shared devices, for user authentication. MDA never logs any text from 3rd party apps or Android system that is available through Accessibility API. MDA does not store or share personal information used during the authentication process. Please contact your Imprivata account team for more information.

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