Published by EastWest Bank on Feb 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data EastWest collects from your device

  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. read phone status and identity
  8. view network connections
  9. full network access


1. Delete EastWest Account through Email

There are 2 methods to get your data (and account) deleted by EastWest Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete EastWest Mobile account remove EastWest Mobile account


Now you understand what the Law says, Send your Request directly to EastWest using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get EastWest to delete your account/data:


  1. To delete your EastWest account, contact EastWest via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify EastWest of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to service@redacted... Login to see email.



2. How to Delete EastWest on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete EastWest Mobile".


3. Delete EastWest on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "EastWest Mobile" and Click "Uninstall".



7 details about EastWest app

how to delete EastWest Mobile delete EastWest Mobile guide

1. EastWest Mobile is a banking app designed for customers enrolled in EastWest Online Banking, so they can conveniently access their accounts - whether Savings, Checking, or Credit Cards - on mobile devices.

2. Move money between your accounts or to other local/international bank accounts while enjoying the security of multi-factor authentication similar to EastWest Online Banking.

3. Existing EastWest Online Banking Personal users simply need to log in with their Online Banking credentials to start using the app.

4. For new users, self-service registration is easy and convenient through the "sign me up" function on the app's log in screen.

5. Conveniently check your account balances and latest transactions.

6. Make and authorize payments to over 100 partner billers.

Liked EastWest? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I forgot my security questions

    — by MariettaGuarin 1 year ago

  • Good day! I would like my online account in Eastwest mobile Banking to be deleted because I cannot access my account for the reason that I used my old phone in opening my online account and i gave away my phone and was not able to log it out so it keeps saying that i am logged in to another device. Please respond immediately because I cannot track my bills anymore and its a hassle.

    — by Karoll Joy Loterte 1 year ago

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