how to cancel DStv Now

How To Cancel DStv Now Subscription




Most apps and streaming services these days are subscription-based. Sometimes you may also have subscriptions you didn't know you signed up for or forgot about. Or maybe you subscribed to the free trial version of DStv Now and need to disconnect before the charges come in.

In this article, I will show you all the steps and procedures you can follow to cancel your DStv Now subscriptions - on Smartphones, Paypal and directly. So, if you want to end your DStv Now subscriptions, keep reading.


Table of Contents:

  1. How to Cancel on Iphone
  2. How to Cancel on Android
  3. How to Cancel via Paypal
  4. How to Cancel via Email
  5. Cancel on DStv Now website
  6. Alternatives to DStv Now


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Cancel DStv Now Subscription on iPhone & iPad


Here are some steps iOS users need to take to cancel DStv Now subscription on your Apple device:

  1. The first thing you need to do is click settings.
  2. Next, you open your Apple ID profile by tapping the icon with your name on it.
  3. From the profile page, click the subscriptions menu.
  4. Look through the list and click on DStv Now.
  5. Click the 'cancel subscription' button at the end of the page. If you are still using the trial version, there will be an option to cancel the free trial.
  6. To complete this process, you must confirm that you want to cancel your subscription. Once you click this "cancel" button, the process of cancelling DStv Now subscription is complete! Hurray

Another way to cancel DStv Now subscription is from your Apple App Store. The process is simple:

  1. Click the DStv Now store DStv Nowlication and tap your profile.
  2. From your accounts page, click subscriptions.
  3. Select the active subscription you want to end.
  4. Click 'cancel subscription'.


Cancel DStv Now Subscription on Android


From your Android device, you can find all in-app subscriptions in one place on the Google Play Store. To cancel your active subscriptions, here are some steps to follow:

  1. Launch the PlayStore app from your app drawer or home screen.
  2. On the left-hand side of the screen, click the hamburger menu icon beside the search bar.
  3. From the list, select "Subscriptions".
  4. This will then show you all the subscriptions you pay for through the Google Play Store.
  5. Tap on "DStv Now" and click "Cancel Subscription".
  6. You will be asked why you want to cancel your subscription. Choose any option. You can decline to answer
  7. Your subscription to DStv Now will now be canceled.


Cancel DStv Now Subscription on PayPal

If you signed up to DStv Now via Paypal, you may be in luck. This is because Paypal helps you cancel directly from your Paypal account. Awesome right? Here is how:

  1. Sign in to your PayPal Account.
  2. Click settings from the top of your account page.
  3. Select "Payments".
  4. Click "Manage Automatic Payments".
  5. Under Automatic Payments tab, you will see DStv Now. Click it
  6. Click "Cancel" button
  7. You are now unsubscribed from DStv Now

Can't unsubscribe? Contact PayPal customer service on phone. Here's how you can get it done:

  • From the PayPal website, click 'Help' at the top of the page.
  • Select 'call customer support'.
  • Then, click 'You can always call us as a guest'.


Cancel DStv Now Subscription via Email

You can cancel the service by contacting DStv Now via email. Here is how to handle the email cancellation request:

  1. Enlist your reasons for canceling.
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancellation.
  4. Shoot your email to [email protected] Login to see email.

Alternatively, you can Request your DStv Now subscription be canceled below.
Send their customer service your feedback using the format mentioned above.

Already have an account? Login here


Cancel Subscription If Billed Directly on DStv Now's Website

An alternate way of canceling DStv Now subscriptions is to do it from the website. This will help, if you don't have the DStv Now app installed on your smartphone. Here is how:

  1. Visit http://www.dstv.com and login.
  2. Visit your account page.
  3. Click 'Billings" or "Subscriptions" or other similar alternatives to see a list of your options.
  4. Select "Cancel".



About DStv Now App

If you are a DStv customer in a country within our DStv territories, the DStv Now app enables you to stream live TV, catch up on your favourite series, movies and sport highlights or download to watch later offline, all on the go. The Live TV and Catch Up content in the DStv Now app will be as per your DStv subscription package and country where your subscription is held. Due to geo-blocking this content can only be played within the countries in the DStv territories. As a DStv customer you can enjoy all of these features on the DStv Now app. - Live stream selected TV channels via 3G/4G...

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